
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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2015 Ford Taurus Ford has some great deals on the 2015 models so I shopped a few dealers and was hugely disappointed. I was not going to look anymore but connected wi Ford has some great deals on the 2015 models so I shopped a few dealers and was hugely disappointed. I was not going to look anymore but connected with Craig at Fair Oaks Ford via an internet request. 45 minutes with Craig and I had great numbers and I was able to walk away without any pressure to evaluate the vehicles and prices. Craig located the car I was looking for and I picked it up today. Jeremy did the delivery and John did all the financial paperwork. Both Jeremy and John were awesome to work with. Total time spent was about 4 hours over 3 days. More
Car service Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the good work. More
Simply the best My family has been buying cars at Fair Oaks for years, wouldn't consider going any where else. Simply the best dealer for buying and service. My family has been buying cars at Fair Oaks for years, wouldn't consider going any where else. Simply the best dealer for buying and service. More
Great Service This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to me and make sure I understand. More
Simple Easy Experience This place knows how to sell vehicles. Ryan was great to work with and was not pushy whatsoever. I would definitely recommend dealing with him for you This place knows how to sell vehicles. Ryan was great to work with and was not pushy whatsoever. I would definitely recommend dealing with him for your next Ford purchase. More
Fair Oaks Ford Excellent Service Department Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their ser Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their service needs: oil changes, brakes, cooling system, etc. at Fair Oaks. Two of the vehicles are going strong with over 100,000 miles and a third is over 90,000 miles and a fourth was traded in at over 90,000 miles. The consistent excellent personal service from John Mazurek and the entire team as well as the ability to fix it right the first time are the reasons we continue to rely on the Fair Oaks Service Department.for all our needs. More

Awesome price, great staff I was mid process negotiating a 2015 f-150 at x plan pricing when I discovered this dealer. Their comp truck was over $1k lower than x plan pricing. T I was mid process negotiating a 2015 f-150 at x plan pricing when I discovered this dealer. Their comp truck was over $1k lower than x plan pricing. The process was painless and I feel I received a fair deal. I'd definitely shop here again. More
Always amazing!!!! Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows you by name and treat you like you are valuable and not just a customer paying for service. Its an excellent service team!!!!! More
Recall service. I called and was scheduled within an hour. They did the work in about an hour. The car was washed and ready when I returned. I could not ask for f I called and was scheduled within an hour. They did the work in about an hour. The car was washed and ready when I returned. I could not ask for faster or better service. Everyone with whom I spoke went out of their way to satasfy me. More
Great Professional Service This was one on my best experience buying a car. Absolutely no pressure and zero hassle, great follow-up and was I was able to do my research and com This was one on my best experience buying a car. Absolutely no pressure and zero hassle, great follow-up and was I was able to do my research and communicate with the dealership via email (this saved me a lot of time and i was able to gain a great deal of confidence with the team) The turnaround was very quick and easy to use. Karl Regaled Brand Manager was great to follow-up on all items i had questions on. Serif Castellan our sales rep was very professional, easy to communicate to, treated me an my wife with great respect and never pushed us into a purchase. The follow-up they had with us was timely and was not intrusive. This was one of the best experiences i have ever had. Once i decided what i wanted, it was quick exactly what we talked about. More