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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
August 29, 2015
Great service by freindly people Very pleasant and efficient to work with. The Price and service received was very reasonable as well. They also helped me with a warranty item. Very pleasant and efficient to work with. The Price and service received was very reasonable as well. They also helped me with a warranty item. More
by hotrodford
Employees Worked With
Frank Luciano
August 29, 2015
Always good service Have been coming here for years, this location and the original one. The experience is always good. The service is fast and accurate. I am very happy Have been coming here for years, this location and the original one. The experience is always good. The service is fast and accurate. I am very happy with the Fair Oaks Ford dealer. More
by johnj
Employees Worked With
frank luciano
August 28, 2015
Fast & Friendly The services they have performed on my vehicle have always been completed quickly and with a smile. The warm cookies, coffee and bottles of water in The services they have performed on my vehicle have always been completed quickly and with a smile. The warm cookies, coffee and bottles of water in the waiting area are a nice treat. More
by Rowdy Roddy
Employees Worked With
Joe Mayer
August 28, 2015
pam was very helpful during, & after the sale very happy with all your sales & service people. I have purchased about 10 vehicles from fair oaks, over the years and have always been treated very w very happy with all your sales & service people. I have purchased about 10 vehicles from fair oaks, over the years and have always been treated very well More
by fordguy1300
Employees Worked With
August 28, 2015
Happier now than I thought I would be. I learned of Fair Oaks by word of mouth that they were good to deal with. So I went in to check them out. I ended up leaving happy with a 2015 Edge. T I learned of Fair Oaks by word of mouth that they were good to deal with. So I went in to check them out. I ended up leaving happy with a 2015 Edge. The staff is extremely knowledgeable and was able to answer all of my questions accurately and without hesitation. More
by Ray
Employees Worked With
Dan,, Karl Regalado
August 27, 2015
Helpful Dave Wargo is very personable. When I was a bit panicked on the phone with brake issues he diagnosed my problem, and put me at ease.I ended up needin Dave Wargo is very personable. When I was a bit panicked on the phone with brake issues he diagnosed my problem, and put me at ease.I ended up needing a new brake booster. It is not fun to know if your brakes are going to fail while you are driving. Dave was great, gave me the correct info for how to get it fixed. More
by sandyg
Employees Worked With
Dave Wargo
August 27, 2015
Happy client I changed to Fair Oaks Ford-Lincoln from another area dealer to service my then '05 Escape. When it came time to replace that vehicle, I did not consi I changed to Fair Oaks Ford-Lincoln from another area dealer to service my then '05 Escape. When it came time to replace that vehicle, I did not consider any other dealership. I bought my '13 CMax through them and have had excellent service and care since then. There were some initial problems with my new car (a new roll out from Ford) but Fair Oaks always took care of me---from loaners to working with Ford to get the issues resolved. I continue to highly recommend this dealership. ALL of the service staff have been more than accommodating and helpful. Dan (one of the mechanics in the garage area) was really attentive when there were problems early on and worked hard to figure out what was wrong. More
by happy client
Employees Worked With
Ruben Castelan was my salesperson., Anthony Collins, Dave Wargo, Joe Mayer
August 26, 2015
Excellent service and buying experience I bought my 2012 Focus at Fair Oaks and take it there regularly for service. I know I can count on Fair Oaks Ford to keep my vehicle well maintained I bought my 2012 Focus at Fair Oaks and take it there regularly for service. I know I can count on Fair Oaks Ford to keep my vehicle well maintained and give me a fair price. They are friendly and efficient. I recommend them for service and sales. More
by ChrissyFordDriver
Employees Worked With
Dave Wargo, Joe Mayer
August 26, 2015
Excellent The staff made it easy and painless. They worked patiently with me to find the vehicle I wanted. This dealership has lots of inventory which helps. The staff made it easy and painless. They worked patiently with me to find the vehicle I wanted. This dealership has lots of inventory which helps. More
by mcoty151
Employees Worked With
Clint Schreiber
August 26, 2015
Consistently good service... I have been bringing my Lincoln to Fair Oaks for the past 7 years, and I have consistently gotten good and courteous service. They maintain records of I have been bringing my Lincoln to Fair Oaks for the past 7 years, and I have consistently gotten good and courteous service. They maintain records of the work done on my car, and I have every intention of continuing with them in the future. More
by RVarma
Employees Worked With
Dave Wargo
