Fair Oaks Ford

Personnel easy to deal with. Price was fair. Very satisfied with Louis and dealing with price and explaining the various features of the car. We looked at Honda, Toyota, Nissan, and Chevy and fo Very satisfied with Louis and dealing with price and explaining the various features of the car. We looked at Honda, Toyota, Nissan, and Chevy and found that none of the seats folded down flat like the Escape. Our main reason for buying one is for traveling fully loaded. More

Trade in and purchase We traded in our 2012 Ford Edge for a 2015 Ford Explorer and the experience could not have been more pleasant! From my initial entrance to the dealer We traded in our 2012 Ford Edge for a 2015 Ford Explorer and the experience could not have been more pleasant! From my initial entrance to the dealership to the final paperwork it was extremely smooth and at no point did I feel pressure or that I was being taken advantage of. This dealership does it the right way from top to bottom and I will come back to them for years to come. Thank you for restoring my faith in car buying! More

Happy Customer I went to Fair Oaks on a Friday night just to browse and ended up testing driving a car. I liked it so much I went back the next day and was able to I went to Fair Oaks on a Friday night just to browse and ended up testing driving a car. I liked it so much I went back the next day and was able to leave with a new car. Our sales person - Jake Lambert was very helpful throughout the whole process. We would definitely return in the future to do business at this dealership. More

Best Ford service Dealership in the area!! Well I've been at Fair Oaks twice for service and once for a repair that was needed on my 09 focus - very nice people working the service desk and you Well I've been at Fair Oaks twice for service and once for a repair that was needed on my 09 focus - very nice people working the service desk and you just pull your car in the shop tell them what you need done and your done in about 90 min give or take. Had an issue over a year ago with my Ford and Fair Oaks paid for the tow truck as well A+ service Very clean inside, great waiting area as well More

Tire repair I had a screw in one of my front tires of my F-150. Fair Oaks Lincoln quoted me a price that was half of what one of the local tire centers quoted. Fa I had a screw in one of my front tires of my F-150. Fair Oaks Lincoln quoted me a price that was half of what one of the local tire centers quoted. Fair Oaks fixed the tire, gave me a $5.00 discount and washed my truck. Since I bought the vehicle there they may have considered this, but I don't think so. Needless to say, I was pleasantly surprised. My conclusion is this. Don't run to the nearest discount place thinking you are going to save money on service, check with Ford first. More

30.000 service Efficient and polite service for 30,000 miles that included a computer related recall. I checked that they did indeed rotate the tires. Very pleasant Efficient and polite service for 30,000 miles that included a computer related recall. I checked that they did indeed rotate the tires. Very pleasant waiting area with fruit, cookies and coffee. More

Best Car Buying Experience I've Had To Date! The entire team at Fair Oaks was a pleasure to work with. They were all very up front and transparent, and I never once felt pressured into anything The entire team at Fair Oaks was a pleasure to work with. They were all very up front and transparent, and I never once felt pressured into anything I did not want. They were extremely patient with me over a period of a week while I debated between a few models. They answered questions via phone and email very promptly. Craig and Chris were very knowledgeable about the Ford lineup which made the entire process that much more enjoyable and stress free. Bob & Ryan did a fantastic job with the after sales support discussions related to protection packages, warranties, and wrapping up the finance paperwork. They took their time to explain all the details, never pressured me into any add ons, and were again very patient with my questions. I would not hesitate to recommend the team with whom I worked to a friend or stranger. I will definitely go back for future Ford purchases. More

Buying made pleasant Jake was a pleasure to work with, he was always making sure we we completely satisfied with the process of buying our new Explorer. After the sale he Jake was a pleasure to work with, he was always making sure we we completely satisfied with the process of buying our new Explorer. After the sale he followed up with us and made sure everything was going well. All of the people at Fair Oaks Ford were friendly and made us feel comfortable during the process. We would not hesitate to purchase from Fair Oaks again. More

Oil Change and Safety Check As usual, the Fair Oaks Service Department was efficient, thorough, informative, and always friendly. Those are the reasons I am a loyal 19-year cust As usual, the Fair Oaks Service Department was efficient, thorough, informative, and always friendly. Those are the reasons I am a loyal 19-year customer. Mark Bedigian Naperville, IL More

Best dealership experience I was looking to purchase a new Fusion when I received and e-mail from Craig. He quickly found me a couple of cars to look at. When I arrived to look I was looking to purchase a new Fusion when I received and e-mail from Craig. He quickly found me a couple of cars to look at. When I arrived to look at the cars Craig and Jeremy were very nice. They found me the exact car I was looking for in under an hour. When my car arrived and went in to finish up paperwork Karl and Jeremy made it a great experience. This has been the best dealership experience I have ever had. More