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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
October 11, 2015
Great Service Sales crew simplified the purchase of my 15 Escape. There were no gimmicks or shady number shifting. All the parameters of my purchase were very cle Sales crew simplified the purchase of my 15 Escape. There were no gimmicks or shady number shifting. All the parameters of my purchase were very clear with no high-pressure sales. I will definitely consider Fair Oaks Ford for next purchase. More
by Dwin
Employees Worked With
Craig Holsman
October 09, 2015
Quick EfficientService Today Joe Mayer was very good at repairing my MKX without an appointment. He got the car in, had the repair complete and back to me as promised. Thank Today Joe Mayer was very good at repairing my MKX without an appointment. He got the car in, had the repair complete and back to me as promised. Thanks I will be back. Mike drey More
by mjd
Employees Worked With
Joe Mayer
October 08, 2015
Leasing is the BEST! FORD has a new leasing policy where you can turn in your old lease for a brand new one 6 months early with no penalty! I took advantage of this and a FORD has a new leasing policy where you can turn in your old lease for a brand new one 6 months early with no penalty! I took advantage of this and am so happy that I did, Jeremy found me my perfect car and in 2 days I drove off the lot with a brand new car. Jeremy made sure I was familiar with all the new features and felt comfortable with my new vehicle. More
by redrocket2013!
Employees Worked With
Jeremy Bloom
October 08, 2015
Regular service on 2014 Fusion Great service and a well maintained facility. Great price on service. Purchased vehicle here and I have kept bring it hear as they take great care o Great service and a well maintained facility. Great price on service. Purchased vehicle here and I have kept bring it hear as they take great care of me. More
by mawhitlow
Employees Worked With
Dave Wargo
October 07, 2015
Great Sales Tean Robert was awesome helping me find the car that suited my needs and budget! I would highly recommend this dealership to anyone looking to buy a car. Robert was awesome helping me find the car that suited my needs and budget! I would highly recommend this dealership to anyone looking to buy a car. More
by RED FORD FUSION `15
Employees Worked With
Jeremy Bloom
October 05, 2015
Fantastic Sales Team Jeremy was fantastic in working with me to achieve what I wanted. He found exactly what I wanted in a vehicle at a great price. He was very knowledg Jeremy was fantastic in working with me to achieve what I wanted. He found exactly what I wanted in a vehicle at a great price. He was very knowledgeable on the vehicles I looked at and got me exactly what I needed. More
by DMN2015
Employees Worked With
Jeremy Bloom
October 04, 2015
Car Buying made Easy Craig and Jose were absolutely awesome!! Recommend this dealer to Everyone!! Awesome car!! Awesome people!! If you are buying a car - Give these g Craig and Jose were absolutely awesome!! Recommend this dealer to Everyone!! Awesome car!! Awesome people!! If you are buying a car - Give these guys a chance. More
by Elisa Parker
Employees Worked With
Jose, Craig Holsman
October 03, 2015
Staff are friendly and super efficient. I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a walk. By the time we got back, my car was ready to go - oil and filter change, tire rotation and inspection and a full check up, all for $40. The staff there are all so friendly and super efficient. Ford is great value for money. More
by lucydrew
Employees Worked With
Mark Sciulli, Joe Mayer
October 01, 2015
No appointment and fixed within 2 hours The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely he The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely helpful, took me right away, figured out what was wrong, had the part in stock, fixed it and I was on the road by 9AM. It just doesn't get any better than that. More
by mkz
Employees Worked With
Joe Mayer
October 01, 2015
They took my car in the next day and fixed it by 1:30. They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't have my coupons. I usually see Dave who knows me by name and it was a little longer with the new service man. Dave always remembers me and calls about repair costs before proceeding. I will try to come in when he is there although Mark was good too. More
by DeGarmoCandy66
