Fair Oaks Ford

Great purchase experience I recently bought a 2015 Ford F-150 Platinum edition from FairOaks Ford in Naperville. I work with Craig Holsman. The entire experience was outstandin I recently bought a 2015 Ford F-150 Platinum edition from FairOaks Ford in Naperville. I work with Craig Holsman. The entire experience was outstanding. Craig worked with me via email and text, never bothered or pressured me but always answered my questions within minutes. At the time of pickup, everything was ready to go and I was in and out in no time. Would recommend this dealership and Craig if you are looking for a new or used car or truck. More

BROUGHT MY CAR IN FOR SERVICE AND DISCOVERED I BAD RADIATOR. Dave in service explained the problem and how long it would take to get the parts. He was able to find me a loaner and got me on my way. He also kep Dave in service explained the problem and how long it would take to get the parts. He was able to find me a loaner and got me on my way. He also kept me informed on the progress of the repair, so I was able to plan my schedule accordingly. Overall a good experience. More

Great experience and great car I had a great experience at this Ford dealership. Our salesman, Jake Lambert, was extremely knowledgeable about the Edge and very courteous. He was I had a great experience at this Ford dealership. Our salesman, Jake Lambert, was extremely knowledgeable about the Edge and very courteous. He was not high pressure and worked for us in getting a great deal. I would recommend asking for Jake if you are interested in having a good experience in buying a car. More

Very pleased I have been consistently pleased with service each of the vehicle I have taken there. I look forward to being able to receieve fair pricing and accur I have been consistently pleased with service each of the vehicle I have taken there. I look forward to being able to receieve fair pricing and accurate diagnostics More

Happy customer, possibility the best car buying experience e I worked mostly with Jake Lambert and found him to be straight up and genuine. He responded quickly to questions and did not call or contact me withou I worked mostly with Jake Lambert and found him to be straight up and genuine. He responded quickly to questions and did not call or contact me without good reason. When I was looking for a new car I contacted 2 other dealers for my search. I can honestly say Jake Lambert and Fair Oaks Ford were by far the best to work with. I would have no hesitation in recommending them. More

Excellent Experience Jake was extremely helpful and friendly while we were looking for our new vehicle. He was never pushy or overbearing and answered every question we ha Jake was extremely helpful and friendly while we were looking for our new vehicle. He was never pushy or overbearing and answered every question we had. He took a personal interest in us and our lifestyle to help us choose the right vehicle. John was kind enough to pop in and make sure we were happy with the service we were receiving and made sure we were comfortable with our decision. Everyone made the whole buying process quick, efficient, and easy. We've also since had no issues with the vehicle we purchased. More

Great Experience I absolutely loved my salesman I worked with. He made the entire experience fun and educational. After everything, I feel I got an exceptional pric I absolutely loved my salesman I worked with. He made the entire experience fun and educational. After everything, I feel I got an exceptional price for the car I purchased. I'd recommend this dealership to anyone who wants the BEST! More

Consistently excellent service!!! This service was for a recall and was told they would need a full day so I dropped off my car in the evening and as promised, my vehicle was first in This service was for a recall and was told they would need a full day so I dropped off my car in the evening and as promised, my vehicle was first in line and by 3:00 it was done including a car wash!!! I service my vehicle every 3000 or so miles for an oil change and for the past 6 years I have continued to service my vehicle at this location because they are honest and friendly. They always do a thorough check list no matter what you bring your car in for and they never hit you up for anything that's not necessary. More

Pleasant experience Service writer pleasant, attentive and efficient. Listened to my requests and got things started with the usual quickness I have come to expect from Service writer pleasant, attentive and efficient. Listened to my requests and got things started with the usual quickness I have come to expect from this dealer. Work performed with careful attention paid to exactness and professionalism. Could'nt ask for a better experience. More

One Word: Outstanding! I couldn't be more pleased with my experience at Fair Oaks. Normally car buying is on my list somewhere between dental visits and Costco runs at Chris I couldn't be more pleased with my experience at Fair Oaks. Normally car buying is on my list somewhere between dental visits and Costco runs at Christmas, but this completely changed my view. Everyone I came into contact with at this dealership was absolutely stellar. My salesman Jeremy Bloom was kind, patient, and went the extra mile to make sure I was thrilled with (and fully educated on) my choice. Financing was a breeze, and my trade-in got a much better value than I had expected. All in all, I have a brand new car and the process was so easy that I want to shout their praises from the rooftops. Well done, Fair Oaks! More