Fair Oaks Ford

Buying made Easy I really didnt need to buy and car but after working with Jake, he made the process very easy. He listened to my wants and needs and worked with me un I really didnt need to buy and car but after working with Jake, he made the process very easy. He listened to my wants and needs and worked with me until I was satified, In all we were able to make a win win deal for both sides More

Outstandingly great We were totally blown away by our rental experience. We worked with Jeremy Bloom, whose unending patience and good humor were greatly appreciated. B We were totally blown away by our rental experience. We worked with Jeremy Bloom, whose unending patience and good humor were greatly appreciated. Best of all, he labored hard to give us the best possible deal. He was wonderful about providing updates. He also showed us many new things about our car. We would recommend this dealership, and particularly Jeremy, to anyone. We would also like to say that the service department here is excellent. We love our new Lincoln MKX. More

Craig Holsman made buying a truck easy Craig found me the right truck I needed. He gave me a fair price. No games where played!!! Serafin did a great job explaining all the features of ou Craig found me the right truck I needed. He gave me a fair price. No games where played!!! Serafin did a great job explaining all the features of our new F-150. Thanks guys! More

A Great Experience Craig and the team at Fair Oaks did a great job in working with me to get a good deal and make the paperwork process easy. I actually enjoyed talked Craig and the team at Fair Oaks did a great job in working with me to get a good deal and make the paperwork process easy. I actually enjoyed talked to the team as they processed my purchase. More

Transit 350 My experience buying my transit from craig was as good as it gets. I am very buzy and i live in Dekalb Il and was unable to drive back and forth . Cr My experience buying my transit from craig was as good as it gets. I am very buzy and i live in Dekalb Il and was unable to drive back and forth . Craig got shelving installed and had vehicle ready as planned. Steve More

Customer for life We recently purchased our third vehicle from Fair Oaks Ford. With our most recent purchase, Jake Lambert helped us to find exactly what we were lookin We recently purchased our third vehicle from Fair Oaks Ford. With our most recent purchase, Jake Lambert helped us to find exactly what we were looking for and we were not disappointed. It is the customer service, starting with the purchase of the vehicle to the quality of the service department, that has kept us coming back. We would definitely recommend Fair Oaks Ford to our family and friends when looking for their next vehicle. More

customer service at its best! I had a great experience here. I will say with out mentioning names, that i did some shopping around in naperville at some higher end dealers. Here at I had a great experience here. I will say with out mentioning names, that i did some shopping around in naperville at some higher end dealers. Here at fair oaks i experienced a high level of customer service. I felt comfortable and at ease with out the pressure i had previously experienced at other dealers. I will say i am very happy with my 2016 fusion! The whole staff was great that i encountered, thanks to Serafin, mark, john, and mr Wojtan for a great experience in buying a new car. I strongly recommend you at least come take a look at fair oaks, to have an awesome buying experience. More

A fantastic, comprehensive, easy car buying experience! Getting my car from Fair Oaks Ford in Naperville was a fantastic experience, one that started well before I even walked through the doors of their bea Getting my car from Fair Oaks Ford in Naperville was a fantastic experience, one that started well before I even walked through the doors of their beautiful establishment. It started with Craig Holsman and I emailing back and forth about a specific car I was looking for. All responses were prompt, courteous, and very professional. The car that I wanted was in another state and within a day the car had arrived in Naperville. Pam Hammersmith helped me from there because of my late work hours. She was very accommodating to my needs, very nice and thorough during the whole process, all the while Craig continued to communicate with me thru email, asking how the process was going. I have almost always bought Ford's exclusively, and have been to my fair share of Ford dealerships. That said, while overall my experiences have been good, I have experienced more upselling pressure from salesman than I should have. There was very little of that at Fair Oaks Ford. There was no less willingness to accommodate me regardless of what I did or didn't want extra with the car. For a quick, no-nonsense and enjoyable car buying experience, I highly recommend Fair Oaks Ford in Naperville. More

Great communication and great service! Jake & Karl made the experience great! Jake walked me through the entire car and showed me what does what and how. He continues to be a BIG help and K Jake & Karl made the experience great! Jake walked me through the entire car and showed me what does what and how. He continues to be a BIG help and Karl is a wealth of knowledge that is willing to assist in anyway possible. Overall good quality dudes and a pleasure to do business with! D More

Easy process I told them I do not really have much time to discuss and that we should go straight to the point - how much can you save me in terms of cost and can I told them I do not really have much time to discuss and that we should go straight to the point - how much can you save me in terms of cost and can we close the deal in an hour. They did it. Painless, That's the way I like to get me car. Not much sales talk. I hate sales talk. More