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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
March 27, 2023
Jose and Jeremy were awesome to deal with. No xx and honored their word making it one of the more pleasurable purchases in recent memory. No xx and honored their word making it one of the more pleasurable purchases in recent memory. More
by josh@jrhconstructioncorp.com
March 27, 2023
I had a wonderful experience with purchasing my vehicle. Everyone was helpful and friendly. I would gladly return to purchase another vehicle. Everyone was helpful and friendly. I would gladly return to purchase another vehicle. More
by franciscoluciano01
March 25, 2023
We have worked with this dealership and Serafin C. through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to finalize the sale. Stevie did well. The process of purchase could be a little more streamlined. We were there for a long time. We think it would be better if there weren't so many negotiations in the deal. What is the lowest interest rate offered and how many months. We had a preapproved loan but wanted to know what the dealer had. Had to wait a long time for the bottom line. Overall ok still. More
by Lanny.stone
March 25, 2023
Everything went well. Everyone polite. Good inventory of vehicles. Will use for service in the future. Everyone polite. Good inventory of vehicles. Will use for service in the future. More
by the1tinner
March 24, 2023
First Off I would like to thank XAVIER for his patience,knowledge & kindness in this transaction. He was amazing from start to finish and made sure I left a SATISFIED CUSTOMER. I will recommend hi patience,knowledge & kindness in this transaction. He was amazing from start to finish and made sure I left a SATISFIED CUSTOMER. I will recommend him and my new fair oaks family to my friends & family .I am truly pleased thank you all so much for my new baby. More
by Kiantewallace30
March 23, 2023
Delivery experience could have been better! Overall it was fine. Will recommend to friends and family.. Overall it was fine. Will recommend to friends and family.. More
by Syed Hasan
March 23, 2023
Process was quick and easy! Xavier was very accommodating and helpful, no pressure at all to force a sale. It went about as well as it could have possibly been. Xavier was very accommodating and helpful, no pressure at all to force a sale. It went about as well as it could have possibly been. More
by Salmon.justin9
March 21, 2023
Great place to do business with always friendly and respectful and very caring people this is why I am a returning customer respectful and very caring people this is why I am a returning customer More
by wml1705
Employees Worked With
March 21, 2023
Justin was knowledgeable and very helpful with all the questions I asked about a few cars I looked at questions I asked about a few cars I looked at More
by fbplayer986
Employees Worked With
March 18, 2023
Xavier was very friendly and answered all of our questions. The questions he didn’t immediately know the answer to he quickly got. It was a pleasure working with him and he has earned our business. questions. The questions he didn’t immediately know the answer to he quickly got. It was a pleasure working with him and he has earned our business. More
by J. Rodney
Employees Worked With
