
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent experience Clint and Serafin were excellent to work with. As a team, they provided me with timely and detailed answers to my questions over the phone and via em Clint and Serafin were excellent to work with. As a team, they provided me with timely and detailed answers to my questions over the phone and via email. I am confident that Fair Oaks delivered the lowest price compared to other Ford dealers within a reasonable driving distance from my home. More
Great price, great service and a great dealership Very happy with the process from beginning to end on purchasing my new 2016 ford Escape! Craig H and Jeremy B both are great salesman and truly put t Very happy with the process from beginning to end on purchasing my new 2016 ford Escape! Craig H and Jeremy B both are great salesman and truly put the customer first. I Highly recommend purchasing through this dealership. More
Experience Craig H. and John K. were both excellent sales personnel and I had an amazing experience with them on buying my 2016 Ford Explorer Sport...factory ord Craig H. and John K. were both excellent sales personnel and I had an amazing experience with them on buying my 2016 Ford Explorer Sport...factory ordered. Pam was amazing on doing the first introduction to my vehicle and all the cool features of it. More
A Fair (Oaks) Deal I just bought a used Honda Pilot from Fair Oaks Ford. At the end of the day I feel I got a very good deal. I really enjoyed working with their staff. I just bought a used Honda Pilot from Fair Oaks Ford. At the end of the day I feel I got a very good deal. I really enjoyed working with their staff. The negotiation process wasn't too bad. All in all, a good experience. I'll consider buying from them again! More
Great Service Our salesman Craig H. was awesome. Always very friendly, did not pressure me to buy and worked with me to ensure I got all the options I wanted on my Our salesman Craig H. was awesome. Always very friendly, did not pressure me to buy and worked with me to ensure I got all the options I wanted on my new explorer. This is the 3rd vehicle I purchased there and would recommend this dealership to friends and family. More
No hassle buying experience. Having my last 3 Lincoln's serviced here, when I needed to buy an explorer I gave the sales side a try. Did my research, new what I wanted and what I Having my last 3 Lincoln's serviced here, when I needed to buy an explorer I gave the sales side a try. Did my research, new what I wanted and what I was willing to pay.., I called Craig and he simply said ok to my offer. No hassle, straight forward buying experience. More
"More than Fair" Oaks Ford - Craig & Chris Smart guys, fair and transparent. What more could you ask for. Drove away feeling really psyched about my experience and new ride! I would rec Smart guys, fair and transparent. What more could you ask for. Drove away feeling really psyched about my experience and new ride! I would recommend to friends. More
Purchase of 2016 Ford F350 I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exc I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exceptional to work with and followed through with everything promised. He recently personally delivered the purchase of a 2016 Ford F350 truck to my home, which was over and above what was expected. I have done business with Craig Holsman, Ryan Holsman, Serafin Castelan, Jeremy Bloom, Bob Wojtan and John Kranovich over the years. From sales to financing and the service department, the dealership can be trusted and counted on to meet all of my automobile needs. More
Buying a new car can be daunting BUT I had a great experience at Fair Oaks. Craig was great to deal with and everyone I spoke with treated me with respect and support. Craig worked to get I had a great experience at Fair Oaks. Craig was great to deal with and everyone I spoke with treated me with respect and support. Craig worked to get the car I wanted and didn't try to sell me options that didn't matter to me. Thanks! More
Great Sevice! Answered All Questions! I requested a quote online and got a call and email from Craig right away. He was very helpful and went back and forth with me about prices on a few m I requested a quote online and got a call and email from Craig right away. He was very helpful and went back and forth with me about prices on a few models. He was very patient and gave me all the information I needed before walking into the dealer. I went and did a test drive with Jake he gave me a lot of information without any pressure to make a deal that day. I went back the next week and worked with Craig and Jeremy. I knew exactly what to expect and there were no surprises when finalizing the deal. Jeremy was friendly and walked me through the process very seamlessly. They even gave me a tour of the dealership showing places I might need to go in the future (the service desk, waiting room, parts desk). I got to meet each person and got a freebie at each desk (a t-shirt, tire pressure gage, water bottle, cleaning cloth, and bag to put everything in). Everyone I met was helpful and that made my first car buying experience exciting and not overwhelming. I will definitely be buying from them in the future. More