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Fair Oaks Ford
Naperville, IL
3,147 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,147 reviews
May 11, 2023
Pam was absolutely wonderful. I always get anxious when navigating the whole car buying process but Pam made the experience amazing! Very patience, gentle and knowledgeable. I nev I always get anxious when navigating the whole car buying process but Pam made the experience amazing! Very patience, gentle and knowledgeable. I never felt pressured or mislead during the process which is something I’m always nervous about with interacting with car salers. I would highly recommend her for any future buyer if you’re looking for an amazing buying experience. Thank you so much again Pam! More
by Charvis92
Employees Worked With
May 11, 2023
Great experience. Xavier listened to whet I wanted to accomplish, gave me options ((I was ending a lease) and we were able to get this done in half a day. Xavier listened to whet I wanted to accomplish, gave me options ((I was ending a lease) and we were able to get this done in half a day. More
by Grgkuhl8
May 08, 2023
Fair Oaks Ford had the vehicle I was looking for at a great price. The staff was courteous! great price. The staff was courteous! More
by reeves_donnie
Employees Worked With
May 08, 2023
Xavier is the best sale person! Very friendly and helpful and we will come back again! Very friendly and helpful and we will come back again! More
by Yong_yu
Employees Worked With
May 05, 2023
Xavier is a phenomenal salesman, he made the buying process seamless. He represents Fair Oaks very well. I would recommend Xavier to anyone. process seamless. He represents Fair Oaks very well. I would recommend Xavier to anyone. More
by reeves_donnie
Employees Worked With
May 05, 2023
Very professional service dept. No wait checking in car at appointment time. Car maintenance done perfect with car wash and easy fast checkout. No wait checking in car at appointment time. Car maintenance done perfect with car wash and easy fast checkout. More
by CHAINES
Employees Worked With
May 04, 2023
We were very pleased with our car buying experience at Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us inform Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us informed each step of the way int the car buying process. We also received follow up calls from both the Jeremy, the Sales Manager and from our sales person, Erik informing us we could call if we had any questions. More
by suelag
May 03, 2023
I appreciate the service that I received today, I recommend coming here for your car needs recommend coming here for your car needs More
by maxxwelldixon
May 03, 2023
This team always goes above and beyond to take care of my automotive needs. They work hard and quickly have me back on the road as soon as possible. automotive needs. They work hard and quickly have me back on the road as soon as possible. More
by gwarren10
Employees Worked With
Arline Kuhr
