
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We got the car we wanted. We looked online and found two cars of interest. A salesman greeted us at the door; he knew exactly where the two cars were located. We greeted a sa We looked online and found two cars of interest. A salesman greeted us at the door; he knew exactly where the two cars were located. We greeted a salesman with whom we had prior experience, and the first salesman graciously turned us over to the salesman with whom we were familiar. Jose let us test drive both cars; we selected the 2017 Escape. The general manager sweetened the deal and the finance guy was very helpful. We have purchased at least five cars from Fair Oaks Ford and always received excellent deals and service. More
Great experience First time buying a car via the internet sales team and it was a great experience. Craig and Gio were great to work with. Gio demo'd every feature o First time buying a car via the internet sales team and it was a great experience. Craig and Gio were great to work with. Gio demo'd every feature on my new car! More
Purchasing was easy Craig did a great job handling my purchase. Found the car I wanted at a fair price. They went out of their way to help me. Craig did a great job handling my purchase. Found the car I wanted at a fair price. They went out of their way to help me. More
Best Vehicle Purchase Ever! Fair Oaks Ford Lincoln is the best! Jeremy is by far my favorite salesman! He searched for and found exactly what I wanted! Couldn't be happier with m Fair Oaks Ford Lincoln is the best! Jeremy is by far my favorite salesman! He searched for and found exactly what I wanted! Couldn't be happier with my experience! More
PURCHASE OF 2017 LINCOLN Staff was timely, courteous and friendly. Facility looked complete and able to service my needs. It was a long way from my home so I hope the pick up Staff was timely, courteous and friendly. Facility looked complete and able to service my needs. It was a long way from my home so I hope the pick up and delivery service works well. More
Excellent Dealer and Staff Second time making a lease purchase and was satisfied with all aspects of my purchase. Communication is Key and the dealer nails it. I know I can alwa Second time making a lease purchase and was satisfied with all aspects of my purchase. Communication is Key and the dealer nails it. I know I can always count on expect advise from Jeremy Bloom - Look forward to staying in touch for future assistance. More
Another great vehicle purchase experience! Wow! I can't believe this is my ninth vehicle purchase from Fair Oaks Ford. I have always had a great customer service when dealing with everyone at Wow! I can't believe this is my ninth vehicle purchase from Fair Oaks Ford. I have always had a great customer service when dealing with everyone at Fair Oaks Ford. My salesperson Craig Holsman has always been a pleasure to work with. Craig is very prompt with calls or emails, very knowledgeable of the product and is a very nice friendly person. I consider Craig a friend after all these years of purchasing vehicles from him and Fair Oaks Ford. I also have to give a shoutout to another great salesperson Serafin Castelan. Serafin is a pleasure to work with. On my latest purchase I also worked with Serafin and he made the whole experience wonderful. Serafin is a salesperson who knows his job inside and out and is a great asset to Fair Oaks Ford. Thanks to people like John Krajnovich (General Sales Manager), Craig Holsman and Serafin Castelan I will only purchase my vehicles at Fair Oaks Ford. My wife simply dislikes the entire car purchase process and avoids dealerships so she would not have to deal with any sales person. The Fair Oaks team understood her request for a quick process and had everything ready by the time that we completed our test drive. The finance process was quick! My wife was delighted to have everything done with no hassles. A big thank you to the team! I would HIGHLY recommend Fair Oaks Ford to anyone looking for GREAT customer service. More
Fantastic Amazing very good at helping me find a vehicle I was looking for! Did a fantastic job about explaining to me the different features about the truck Amazing very good at helping me find a vehicle I was looking for! Did a fantastic job about explaining to me the different features about the truck and how they worked More
Wonderful Professional Experience! Told them the specifics for the used car that I was looking for and 2-days later they found exactly what I requested. "Totally Painless!" Told them the specifics for the used car that I was looking for and 2-days later they found exactly what I requested. "Totally Painless!" More
Best Service Ever!!! I literally just went on the web yesterday, found the car I wanted and today bought it! Pam was fantastic! Got the car I wanted and within 24 hours, m I literally just went on the web yesterday, found the car I wanted and today bought it! Pam was fantastic! Got the car I wanted and within 24 hours, made it happen. She was extremely professional, kind and efficient. The dealership in itself was fabulous as well. I highly recommend buying a vehicle here, no matter where you live. We drove over an hour and it was worth it. Huge inventory and great people, can't say enough nice things, great experience! More