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Fair Oaks Ford
Naperville, IL
3,147 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,147 reviews
July 12, 2023
I was made comfortable and felt like my needs and wants were met and more. were met and more. More
by alexanderm
July 11, 2023
Very friendly crew, tried to do the best they could, I recommend this dealership to other people recommend this dealership to other people More
by Shelma
July 11, 2023
Went above and beyond to assist with the purchase of my Ford Maverick, awesome service Ford Maverick, awesome service More
by keith Van Rooyen
July 08, 2023
Donna was the best sales person I dealt with in year, would definitely come back would definitely come back More
by bangonthego
July 06, 2023
I went to Fair Oaks Ford because they have a large selection of vehicles, well worth the drive for me. Salesman Sarafin was knowledgeable of the features of the truck I bought, helped in setting up selection of vehicles, well worth the drive for me. Salesman Sarafin was knowledgeable of the features of the truck I bought, helped in setting up the apps and was easy to work with. More
by capo3860
June 29, 2023
Pam Hammersmith is the absolute BEST Salesperson we have ever worked with. Her knowledge, professionalism , personality and commitment to excellent customer service keeps us coming back. ever worked with. Her knowledge, professionalism , personality and commitment to excellent customer service keeps us coming back. More
by Marilyn
Employees Worked With
June 29, 2023
Pam Hammersmith is the best salesperson I have ever dealt with. She makes me feel so at ease with the whole buying experience!! If I ever buy another vehicle I would buy from Pam and Fair Oaks Ford and Lin with. She makes me feel so at ease with the whole buying experience!! If I ever buy another vehicle I would buy from Pam and Fair Oaks Ford and Lincoln. More
by kathyletterer
June 29, 2023
I have been going to Fair Oaks for service for a number of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was please of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was pleased with the experience. Erik was very conscientious and considerate of our needs, and we appreciate it very much. More
by class24ax
June 27, 2023
Serafin and Dean were wonderful. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. More
by George
June 26, 2023
So far I have been happy with your dealership one thing I look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fa look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fairly treated. John runs a good service department More
by william-ferrell
Employees Worked With
