Fair Oaks Ford

Great purchase experience Working through the Costco buying program I was put in touch with Craig Holsman and Serafin Castelan. Both Craig and Serafin were extremely helpful a Working through the Costco buying program I was put in touch with Craig Holsman and Serafin Castelan. Both Craig and Serafin were extremely helpful and the purchase process was hassle free. I would highly recommend Fairoaks, Craig, and Serafin for your next buying experience. More

Fast and Friendly After test driving multiple cars I decided to purchase a new 2017 Ford Explorer LX. I went online to some website I have now forgotten the name of whi After test driving multiple cars I decided to purchase a new 2017 Ford Explorer LX. I went online to some website I have now forgotten the name of which lets you state exactly the car, model, options you are interested. I was having a hard time. Craig called me within minutes of submitting my request. He stated he could get the exact model I wanted from a Dealership in Wisconsin and sent me a copy of the vehicle sticker. He told me all of the rebates I could get and the price was considerably better than any that I had seen. He gave me the "out the door" price which was exactly what I ended up paying. The dealership offered me a fair price on my trade in and I am still basking in the glow of my new ride. More

Great experience! Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and fri Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and friendly. When I went back to get my car everything was ready and the process was quick as promised. I'm looking forward to enjoying my new Navigator. More

Very good buying experience Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and co Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and could not do. He had great support staff to help with the process with the purchase. I would recommend going to Fair Oaks if you are in a market for a car. More

Great service Very helpful and wonderful service. Everything was explained in full to me and they exceeded my expectations. I highly recommend this dealership to an Very helpful and wonderful service. Everything was explained in full to me and they exceeded my expectations. I highly recommend this dealership to anyone looking for a great car. More

Friendly low pressure experience Buying a vehicle from Fair Oaks Ford was very pleasant and a low pressure experience. The salesman Dan Buzdugan was very attentive and kept me updated Buying a vehicle from Fair Oaks Ford was very pleasant and a low pressure experience. The salesman Dan Buzdugan was very attentive and kept me updated in the status of the arrival of my new vehicle both by phone and text message. They were competitive with other dealerships on pricing and the final purchase also went smoothly. Great Team and I recommend buying a vehicle from them. More

Great experience, no stress! I wasn't sure if I wanted to buy a used or new car for my daughter. Vince, our sales rep, was very knowledgeable and friendly, he helped us look at an I wasn't sure if I wanted to buy a used or new car for my daughter. Vince, our sales rep, was very knowledgeable and friendly, he helped us look at and test drive a few vehicles. We weren't ready to make our decision that first trip and they were very patient, not at all pushy. We returned a few days later and decided on a 2017 Ford Escape! It's perfect! And even though it was a Saturday the transaction was completed in a very reasonable amount of time. I highly recommend Vince and Fair Oaks. More

Great Customer Service We went looking for an MKZ hybrid and found the one we were interested in purchasing at Fair Oaks. We worked with Clint and Matt and both provided ex We went looking for an MKZ hybrid and found the one we were interested in purchasing at Fair Oaks. We worked with Clint and Matt and both provided exceptional customer service. In addition, the transaction which I have experienced in the past to take what seems hours was handled in minutes. More

purchase of used car Except for the wait to see the financial person (one on the day we were there - usually 2), everything went well. No real pressure for purchasing ext Except for the wait to see the financial person (one on the day we were there - usually 2), everything went well. No real pressure for purchasing extra features (undercarriage protection, etc...). Brandon (salesperson) was friendly and helpful in completing the deal (a 2013 Edge). And the sales manager (Craig) helped finalize what we wanted (price and warranty). More

Great experience:) Dan was our sales representative, he was very nice and provided great service. Got a car for my mother who was very nervous but Dan made her feel at Dan was our sales representative, he was very nice and provided great service. Got a car for my mother who was very nervous but Dan made her feel at ease and answered all questions. No pressure...Ford is our favorite and will not buy anything else. :) More