
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Focus My experience with Fair Oaks Ford is the best experience I've ever had at a car dealership, almost entirely because of their sales representative, Jon My experience with Fair Oaks Ford is the best experience I've ever had at a car dealership, almost entirely because of their sales representative, Jonathan Garcia. I came in with a car I had put a lot of work into and a set amount I could finance. Unlike other dealerships, John didn't treat me like a jerk for wanting fair deal and made sure that my needs were met. Aside from waiting for the paperwork, the sale concluded very quickly and I was glad I wasn't kept hanging around for hours. I'm very happy with the car and what Mr. Garcia was able to do for me. TL;DR Go to Fair Oaks Ford and ask for Garcia. He won't waste your time. More
Wonderful ! Best experience I have ever had in and out with no problems everyone was so nice and friendly I will be back for sure,Just LOVE my car!!!!!! Best experience I have ever had in and out with no problems everyone was so nice and friendly I will be back for sure,Just LOVE my car!!!!!! More
New Lease Agreement Our lease agreement process was seamless. Pam Hammersmith was professional and understood our requirements. This was our second lease car from Fair O Our lease agreement process was seamless. Pam Hammersmith was professional and understood our requirements. This was our second lease car from Fair Oaks Lincoln. We have always been very satisfied with both the service and product received. More
Standard Purchase & Service Provided Went in to purchase a Lincoln MKC. Purchased it but was less than impressed with the attention I was given by Craig. Nice at first but seemed to los Went in to purchase a Lincoln MKC. Purchased it but was less than impressed with the attention I was given by Craig. Nice at first but seemed to lose interest halfway through the sale. He also contradicted information given to me by Lincoln themselves. In any case the sale was standard and I have nothing else to say. More
Great Dealership! I know when I walk through the doors at Fair Oaks Ford that I am going to be taken care of. The team there is very helpful. I purchased a new 2017 F15 I know when I walk through the doors at Fair Oaks Ford that I am going to be taken care of. The team there is very helpful. I purchased a new 2017 F150 and Louis Macias got me in my dream truck of a life time. He worked tirelessly to get me in the truck I’ve wanted since I was 14 years old. Thank you Louis and the whole Fair Oaks staff! Won’t be the last time I buy a car from this dealership! Steve in finance had me out the door faster than you can say “be safe” nice people all around! More
straightforward and courteous would definitely buy again was very pleased with the experience i got the price i was looking for no b/s from my sales man super easy truck buying experience was very pleased with the experience i got the price i was looking for no b/s from my sales man super easy truck buying experience More
Bought a new Fusion SE Staff was pleasant to work with. No issues negotiating a deal. They also provided snacks that included cookies and coffee so that was a nice plus. Cle Staff was pleasant to work with. No issues negotiating a deal. They also provided snacks that included cookies and coffee so that was a nice plus. Clean dealership and classy atmosphere. More
Great Job I dealt with Pam mainly. I was looking at the Focus and she helped me on what I wanted. The did not have the car in their lot but with a little luck s I dealt with Pam mainly. I was looking at the Focus and she helped me on what I wanted. The did not have the car in their lot but with a little luck she found what i wanted from another dealer. It was waiting for me 2 days later and that day i signed for the car and drove it off the lot. More
Professional, equitable, straightforward experience Craig Holsman helped me select my options and the appropriate auto from their inventory with skill and understanding. He gathered and prepared the pa Craig Holsman helped me select my options and the appropriate auto from their inventory with skill and understanding. He gathered and prepared the paperwork in advance so that I was pre-approved for financing and prepped for the dealership visit. I was able to get a great financing rate. Pam Hammersmith was friendly and knowledgeable, helping me to finalize the transaction and make sure the auto was ready. Bob Wojtan was helpful and provided insight into warranty and servicing options so that I was aware of their offerings. Everyone applied their expertise to complete the sale without delay or pain. More
Back for a second time this year Had the pleasure to work with this dealer again to purchase another car. Unexpectedly had to replace another car so immediately went to Fair Oaks as t Had the pleasure to work with this dealer again to purchase another car. Unexpectedly had to replace another car so immediately went to Fair Oaks as they are the best to work with on purchasing a new car. Brandon provide us several options to look at and answered all the questions. Before we made the choice, he wanted to be sure we were happy with the decision. John Krajnovich made the purchase even better with great support for Brandon. We will be back for sure for our next car. More