Fair Oaks Ford

Our experience at Fair Oaks Lincoln was top notch! !! Pam was absolutely phenomenal!! She went above and beyond not only in the purchasing process but even afterwards. She truly cares about you and you !! Pam was absolutely phenomenal!! She went above and beyond not only in the purchasing process but even afterwards. She truly cares about you and your customer satisfaction. Pam is extremely knowledgeable in all the products, genuine, kind, helpful and is there for you 100% of the way. The atmosphere is relaxing with zero pressure. The dealership is gorgeous!! Pam, Ken and Jonathan made such a lasting impression that we will be making the 1 - 1.5 hour trip to Fair Oaks for all our needs going forward. Definitely worth the drive!! We look forward to being long time customers of Fair Oaks! Thank you to Pam for showing us how outstanding the car purchasing experience can be !! Give Fair Oaks and Pam a visit!! You will not be disappointed!! Definitely glad we made the drive out! More

Recently purchased a used vehicle with a warranty. Tire pressure alert has been on since car was purchased. Had the car checked via service after purchase and said nothing was wrong. Tire pressure k Tire pressure alert has been on since car was purchased. Had the car checked via service after purchase and said nothing was wrong. Tire pressure keeps falling on one tire. Brought in the car again and was now told that something is wrong with tire they cannot do anything. Ended up purchasing a new tire for 220.00. Nothing the dealership is willing to do. Tires per third party are fairly new and nothing they can do for me without a tire warranty/paperwork. Frustrating for a helping my son buy his first car. More

The truck was dirtier than when I brought it in. A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not w A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not work; it is still cloudy. Other service work preformed yet to be quantified. The only bright note is the service adviser was very nice. More

I ,had great salesman Will, also he was ery knowledgeable of the vehicle that I, purchased. of the vehicle that I, purchased. More

Outstanding experience. Jose was outstanding. Very relaxing experience. At no point did we feel pressured or rushed. Took his time with all our questions and in the end we Jose was outstanding. Very relaxing experience. At no point did we feel pressured or rushed. Took his time with all our questions and in the end we got the car we wanted and the price we were hoping for. Nothing but 5 stars for this experience. More

Had great service from both the valet driver Natalie and great service from Trevor in the service department. Kept me updated on progress to my vehicle from start to finish. Would recommend to family and fr great service from Trevor in the service department. Kept me updated on progress to my vehicle from start to finish. Would recommend to family and friends. More

They did the wor in a reasonable amount of time and at a reasonable cost. reasonable cost. More

I was given excellent service and was pleased with the work that was done. Thanks. work that was done. Thanks. More

I was made comfortable and felt like my needs and wants were met and more. were met and more. More

Went above and beyond to assist with the purchase of my Ford Maverick, awesome service Ford Maverick, awesome service More