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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
June 30, 2018
Great experience Purchased my explorer and everything was great no hassle expereience. The whole staff was friendly. I would definitely recommend anyone who is looking Purchased my explorer and everything was great no hassle expereience. The whole staff was friendly. I would definitely recommend anyone who is looking to stop in. More
by Doglover
Employees Worked With
Brandon Caudill
June 29, 2018
Technology I called Clint Schreiber at Fair Oaks Ford for some technical assistance with my Ford Escape. He walked me through the steps over the phone very easil I called Clint Schreiber at Fair Oaks Ford for some technical assistance with my Ford Escape. He walked me through the steps over the phone very easily. He knows his stuff. I'm glad I got his continuing support. More
by Jodipo
Employees Worked With
Clint Schreiber
June 29, 2018
TAKING CARE OF BUSINESS! Clint Schreiber is a rock star! I haven't purchased many automobiles and the thought of doing this scared me beyond words. I timidly ventured to Fai Clint Schreiber is a rock star! I haven't purchased many automobiles and the thought of doing this scared me beyond words. I timidly ventured to Fair Oaks Fords looking to replace my Taurus with a new car for my 89 year old mother. Clint helped me to find the perfect car that would be the best fit overall for my circumstances. His knowledge of all the features and financing options were very impressive and calmed my nerves to help make buying my new Focus one that I will always remember. Thank you Clint Schreiber for making this experience unforgettable. By the way, my 89 year old mother is in love with Clint. More
by Carol Ann
Employees Worked With
Clint Schreiber
June 29, 2018
Love my Edge Working with Clint Schreiber was a joy. He helped me and my husband get the Edge of our dreams. He even drove our current vehicle back to our house Working with Clint Schreiber was a joy. He helped me and my husband get the Edge of our dreams. He even drove our current vehicle back to our house because we couldn't drive two cars at once. He was very helpful and professional. I recommend him highly. More
by ready eddie
Employees Worked With
Clint Schreiber
June 28, 2018
Highly Recommend Luke was very patient and helpful during my car shopping experience. He helped me find a vehicle that exceeded my needs and wants. I received quality Luke was very patient and helpful during my car shopping experience. He helped me find a vehicle that exceeded my needs and wants. I received quality customer service, and overall I highly recommend this dealer and Luke's service to everyone. More
by Jerreeb
Employees Worked With
Luke Clarizio
June 26, 2018
Good buying experience Very polite customer service. Gio was honest and straight to the point. Gio was very proactive in searching and advising the right car for our require Very polite customer service. Gio was honest and straight to the point. Gio was very proactive in searching and advising the right car for our requirement. More
by Ford Explorer
Employees Worked With
Gio Pina
June 26, 2018
First class as always Repeat customer. Traded my old ford for my new ford. Painless process. Jonathan Garcia and Bob Wojtan were first rate individuals. Appreciate doing bu Repeat customer. Traded my old ford for my new ford. Painless process. Jonathan Garcia and Bob Wojtan were first rate individuals. Appreciate doing business with you. More
by hagend2
June 25, 2018
Shopping a truck Salesman Serafin Castelan very nice person is a pleasure to talk to him he explained to me about the financial,so everything was good thanks Serafin Salesman Serafin Castelan very nice person is a pleasure to talk to him he explained to me about the financial,so everything was good thanks Serafin I got the truck and the price was right More
by Colima
Employees Worked With
June 25, 2018
2018 Lincoln MKX - sales person Luke Clarizio Great experience. Luke very knowledgeable. I was a 15-year Infiniti driver but Luke convinced me it was time for a change. Again great experience Great experience. Luke very knowledgeable. I was a 15-year Infiniti driver but Luke convinced me it was time for a change. Again great experience More
by TCBWheaton
June 23, 2018
Wanted a Hybrid It was time for a new car for myself. I had decided on a hybrid sedan and since I've purchased four Fords in the past I started, once again, with Ford It was time for a new car for myself. I had decided on a hybrid sedan and since I've purchased four Fords in the past I started, once again, with Ford. Turns out three of my siblings had already purchased a Fusion (one had the hybrid version) and all were happy with their purchases. I found a preordered Fusion heading for Fair Oaks with the features I was after. My wife and I ran into Gio Pina on the lot. Gio was one of the nicest salesmen we'd ever encountered. Long story short I bought the car. In the process we met Robert Wojtan(aftermarket sales) and finally Steve Sqiillo (finance). All in all this was one of the most positive experiences we've ever had at a dealership. Give them a try. Ask for Gio Pina! More
by kpadams3
