Fair Oaks Ford

Started off with Alyssa from internet sales. She was nice to work with. Once arriving, we had Erik as our salesperson. He was young, but knowledgeable and helpful. Overall a great experience wit She was nice to work with. Once arriving, we had Erik as our salesperson. He was young, but knowledgeable and helpful. Overall a great experience with this dealership. More

I love my new car. Niko Gofron has gone above and beyond, post sale, to make sure I am a completely satisfied customer. Niko Gofron has gone above and beyond, post sale, to make sure I am a completely satisfied customer. More

Good service. Sales team listened to what we wanted. Good inventory. Knowledgeable team members: personable staff. No haggling. Sales team listened to what we wanted. Good inventory. Knowledgeable team members: personable staff. No haggling. More

Sales person knowledgeable about a car not a Lincoln . Polite and friendly . Would do business again Polite and friendly . Would do business again More

Fair Oaks Lincoln— Attempting to purchase 2 cars. The process started great with Jorge Ortiz! Very knowledgeable, professional and easy going. It wasn’t until I had to work with the sales manager Lar The process started great with Jorge Ortiz! Very knowledgeable, professional and easy going. It wasn’t until I had to work with the sales manager Larry Domeracki where things took a decline. Upon first meeting Larry, he had to try and establish his power and explain that “his dealership doesn’t HAVE to accept Ford’s “x plan” (friends and family set discount). Not a great way to start a relationship when you are looking to purchase not one, but two vehicles! In the end, a vehicle I had been waiting on to be ready for two weeks (shown and managed by Larry) was sold to someone else in front of my eyes, despite my interest and patience in it becoming “available”. It was the most unprofessional car buying experience I had ever had. Larry’s explanation was that he didn’t know what was going on, but that they don’t “hold” vehicles. While I understand this, I had been working with Larry for 2 full weeks waiting for the vehicle to become available to even drive (had to be serviced and detailed). I would have thought as a manager, the vehicle would have been “in progress”and the rest of his staff would have known to check in with him before attempting to show to another customer. At minimum, I would have expected first right of refusal. Nonetheless, Larry was unapologetic, unprofessional and offered no explanation. I was shocked at the overall experience and a bit dumbfounded on how things even unfolded. I’d give 1 star, but Jorge Ortiz was great and Ben in Service was also great. More

Great guys they are the best to work with. Make sure to ask for Will! Make sure to ask for Will! More

I bought a ford F150, my sales guy, Serafin Castelan is knowledgeable and supper easy to work with, I will recommend Fair Oaks Ford & Lincoln to anybody out there that is looking for a new car. knowledgeable and supper easy to work with, I will recommend Fair Oaks Ford & Lincoln to anybody out there that is looking for a new car. More

Our salesman, Anthony, and the management at Fair Oaks were fantastic! They were knowledgeable about the vehicle and made the purchase process hassle free. were fantastic! They were knowledgeable about the vehicle and made the purchase process hassle free. More

Very good. Got the car ordered and delivered with no problems. Salesperson was very accommodating and I liked her very much. Got the car ordered and delivered with no problems. Salesperson was very accommodating and I liked her very much. More

Fair Oaks service is the best. My service was excellent. Their technicians are the best. My service was excellent. Their technicians are the best. More