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Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

3.2
736 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

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Showing 736 reviews

September 27, 2010

We were on vacation from Toronto to Washington when our Dodge Dakota had a right front wheel bearing let go. Of course this happened on a Sunday! After limping the truck to a nearby hotel we found Fair Oak More

by terryandmelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Mussenden and Ron Connell
September 26, 2010

Ricky is a wonderful and friendly service advisor. He's very honest and fair with me when I bring my car in for service. He always lets me know what is needed specifically at that time as well as what ser More

by KathM517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Mussenden
September 24, 2010

Ricky (our usual Service Advisor) was able to accomodate our service requests, despite a tight work schedule. When Ricky had stepped out - Brian Rives was very accomodating with several requests I made. W More

by DealerServiceRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Mussenden and Brian Rives (Service Advisors)
September 21, 2010

Barbara is the epitone of professionalism. She is good to deal with, timely and is the reason my family comes to this dealership. The service that I have received so far has been truly outstanding. All servi More

by S. Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Fisk
September 15, 2010

David, the Service Manager evaluated my car and determined there was a major probem with a very expensive component. He provided the recommendation and analysis in a proficient and professional ma More

by lizzy4ever58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
September 15, 2010

I want to recognize the excellent service that I received from Ms. Barbara Fisk during my last service visit on September 3, 2010. My Jeep had to be towed into your service facility as a result of an electri More

by Drosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Fisk
September 13, 2010

Received excellence in service and pricing on a 1991 Dodge Durango. The Service Department took great care to make sure the repair was done in an excellent manner. They took care of this as if it were More

by iobpb63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David,Service Manager for Dodge
September 13, 2010

This review is about our experiences with the Parts and Service Departments (~5+ times at each) of Fair Oaks Chrysler, Jeep, Dodge (FOCJD). As the original owner of a 10+ year old Jeep that has been t More

by DealerServiceRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morgan, Chris Morrison, Ricky Mussenden
September 10, 2010

The service team is great. I'm driving back home to Las Vegas, money kind of tight, and they serviced my car within my budget. Needed one new tire because of tread separation, Ricky would not let me drive More

by pdreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Mussenden
August 11, 2010

I went in to take a look at the Jeep Compass, but found the vehicle too small for my needs. Justin took the time to show me a few other options. I got a clear sense that they wanted to do business with m More

by tomaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Tony Nardelli
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