Fair Oaks Chantilly Chrysler Jeep Dodge RAM
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 731 reviews
Outstanding sales experience. William Granby took care of my needs and worked a very good deal with no pressure. This was my best vehicle sales experience in over 27 years of buying vehicles. I left ext of my needs and worked a very good deal with no pressure. This was my best vehicle sales experience in over 27 years of buying vehicles. I left extremely happy and would not hesitate to do business with this dealership again. More
Great service, fast process, and very friendly! I was able to trade my old vehicle, pick out a new one, and drive off the lot in less than 3hrs I would say. able to trade my old vehicle, pick out a new one, and drive off the lot in less than 3hrs I would say. More
I had been looking for a "clean" (no, really clean) Tahoe with less that 70k miles and under 17k. I looked at a ton of them from Va Beach to Chantilly. This Tahoe was everything I was looking fo clean) Tahoe with less that 70k miles and under 17k. I looked at a ton of them from Va Beach to Chantilly. This Tahoe was everything I was looking for and more! The one thing that I did not expect looking for a car in this price range was an "incredible" customer service experience! What a bonus. It was great working with Travis. Very personable young man with broad product knowlege. Dealing with Travis and Virginia made the trek up from Richmond well worth the trip. I had one minor issue with a taillight lense and the team quickly proposed a couple of solutions that eliminated the need of making the drive back from Richmond. These guys are awesome! More
I really enjoyed this dealership experience. There was no pressure to buy a very friendly and helpful staff. I can't think of any complaints that I could have. Also, they went above and beyond for me and my pressure to buy a very friendly and helpful staff. I can't think of any complaints that I could have. Also, they went above and beyond for me and my wife to get us the car that we wanted. I would recommend this dealership to my family and friends. Great place. More
Travis was a very awesome person to work with had everything ready to be taken care of and was on top of things for the car and he knows his stuff really well! everything ready to be taken care of and was on top of things for the car and he knows his stuff really well! More
I was recommended to use this dealership through USAA and I'm glad I did. They were super friendly, there was no pressure, and every person I dealt with made the overall experience enjoyable. I'm glad I did. They were super friendly, there was no pressure, and every person I dealt with made the overall experience enjoyable. More
Very friendly, made it easy to trade my car in for a new 4 door jeep! Joe pulled 4 different models up to the front for me to compare; stopped by the next day, Joe helped take off my back window; great ser 4 door jeep! Joe pulled 4 different models up to the front for me to compare; stopped by the next day, Joe helped take off my back window; great service, great people! I noticed a sign in one of the Fair Oaks' sales office, it reads: "successful people do what unsuccessful people are not willing to do." Going that extra step, taking the time to give me quick lesson on opening the Sun-Rider top (soft top roof of a jeep) makes Joe one of those people; I could have gone to any of the 3 dealers in the area, but I am glad I choose this one. Thanks Joe - and Fair Oaks! More
The sevice that I received at this facilty was very quick and polite. I was purchasing a used mini-van and at no point in time did I feel pressure to look at a new mini-van or fell pressured to buy a more e and polite. I was purchasing a used mini-van and at no point in time did I feel pressure to look at a new mini-van or fell pressured to buy a more expensive auto. More
I've been to many dealers over my years in buying cars, but none as good as Fairoaks Motors. I just purchased my second vehicle from Fairoaks and had the pleasure of working with Shaban and Tony once agai but none as good as Fairoaks Motors. I just purchased my second vehicle from Fairoaks and had the pleasure of working with Shaban and Tony once again. They both knew where I wanted to be in purchase price and worked with me to acheive that goal. There wasn't a lot of haggling and going back and forth like you get at other dealers, but they worked with me right away to get me in the price range I wanted and to get me in the car that I liked. So my time at the dealership wasn't an all day affair but just a mere couple of hours. And thats what I like! Both Shaban and Tony are very professional yet very down to earth good people. Every dealership should have employees like Shaban and Tony. Fairoaks has a great selection of vehicles and the atmosphere is very conducive to car buying. I would highly recommend this dealer to my friends and family or anyone in the market for a new car. Before you shop anywhere else, do yourself a favor and stop by Fairoaks Motors. You want regret it! Best dealership anywhere! Thanks Tony and Shaban, you have a customer for life! More