Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Excellent service and they stand behind their used cars We bought a used jeep from this dealer and immediately noticed some issues. Although we bought it "AS IS", they rectified the problems. Very impress We bought a used jeep from this dealer and immediately noticed some issues. Although we bought it "AS IS", they rectified the problems. Very impressed that they stood behind the salesman's assurances regarding the condition of the car. The general manager, Jim Davis, was a pleasure to deal with. We will definitely return for future purchases and service. More

Happy New Owner First, I can be difficult and demanding. I knew the exact vehicle I wanted; I asked Fair Oaks what their best offer was for said vehicle. I then too First, I can be difficult and demanding. I knew the exact vehicle I wanted; I asked Fair Oaks what their best offer was for said vehicle. I then took that offer to another nearby Jeep Dealership and asked if they could beat the deal offered by Fair Oaks; they tried but couldn't. Fair Oaks got my business. Once I decided where I was going to buy; Francesca was eager to make me happy. She advocated for me with her manager. She took the time to explain the process and answered each and everyone of my questions. She ran point in getting the "I owe you's" settled, she spent hours helping me with odds and ends that ultimately made me an extremely happy customer. I depended on Francesca and she came through at every turn. Kudos to both Fair Oaks and Francesca!! More

Great just GREAT! I bought a used 2009 Dodge Ram from Ryan Scarola and could not be happier with my experience. The vehicle was in great condition and fairly priced. I bought a used 2009 Dodge Ram from Ryan Scarola and could not be happier with my experience. The vehicle was in great condition and fairly priced. Ryan was friendly, knowledgeable, and provided excellent service. I would highly recommend this dealership. More

Best service experiance EVER !! Bought a 2015 Chrysler 200 from Thaddeus Hancock. The service he provided was excellent, he's a credit to the dealership and a very knowledgeable pers Bought a 2015 Chrysler 200 from Thaddeus Hancock. The service he provided was excellent, he's a credit to the dealership and a very knowledgeable person when it comes to the dealership and it's vehicles. Please continue to provide the great quality and service to the public that you serve and i'm sure that you will have no problems selling the top quality vehicles that you and the dealership provide to the public. Thanks again for the excellent service you provided to me. I will be recommending you to family and friends. Marvin More

First new car the service was great thad is a credit to your firm and all around nice guy I believe that if your other sales people are half as good you are lucky a the service was great thad is a credit to your firm and all around nice guy I believe that if your other sales people are half as good you are lucky and if you do periodic training Thad is the role model for all others to aspire to More

Great just GREAT! Best price with no games. Love my new Wrangler! Dont fall for the other dealers bull with online prices that include rebates and offers that most do Best price with no games. Love my new Wrangler! Dont fall for the other dealers bull with online prices that include rebates and offers that most dont ever get. The price online was the price I paid other than freight which seems to be normal. Sean, Neil and Marvin were no non sense and got me in and out quickly. When is the last time you bought a car in and out the door in 1.5 hours? Great guys, great store. Go see them. More

One of the best customer service experiences I have ever had Bought a 2014 Charger SXT from Thadius Fisher- Big Fish. He was very knowledgeable about the car and made me feel comfortable asking questions- as we Bought a 2014 Charger SXT from Thadius Fisher- Big Fish. He was very knowledgeable about the car and made me feel comfortable asking questions- as well as got me answers for all questions I had. He promised me that they would do what they could in order to get me into this car and he kept his word. It was some of the best customer service I have ever experienced and I can do nothing but thank him and all of the staff I came in contact with as well as let them know that I will recommend not only Thadius but the dealership as well to anyone I know that is working on buying a new car. We drove an hour away to look at this car and felt welcome as soon as we arrived. Big Fish saw us through until the end and I sincerely appreciate him and all of the staff members that I came in contact with.- TashaW More

Excellent customer service and follow-up after purchase I appreciated the customer service I received in contemplating my purchase and especially after my purchase the consistency of service and follow-up. I appreciated the customer service I received in contemplating my purchase and especially after my purchase the consistency of service and follow-up. Dr. O. More

My surprisingly pleasant, first new car buying experience This was my first new car buying experience. My first stop was to Fair Oaks Chrysler, where I was greeted pleasantly by Lynn Biggs, who facilitated a This was my first new car buying experience. My first stop was to Fair Oaks Chrysler, where I was greeted pleasantly by Lynn Biggs, who facilitated a test drive of a couple of different 300 models. She's the consummate professional, ensuring that all of my questions were answered to my satisfaction. Made it clear she would go the extra mile for my business, yet without the pushy "hard sell". She demonstrated a particular respect for me as a consumer, which ultimately made all the difference to me. I really feel she helped me find the best deal for me! I should add that between my first visit to Fair Oaks Motors and the time I bought my 300 there, I visited many other showrooms for both Chrysler AND non-Chrysler cars. I ended up coming back because of the contrast in the WAY I was treated by Lynn and the friendly folks at Fair Oaks Chrysler, particularly considering that my purchase would mark just the beginning of an on-going relationship. My interaction with Danelle in Finance only strengthened my conviction that I'd made the right choice in choosing Fair Oaks. I'm very happy with my car, and the entire experience could not have been more pleasant, thanks to my friends at Fair Oaks Chrysler. I couldn't ask for anything more. More