Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Everything car buying should be - Painless process! David Black was extremely helpful in the entire process. He answered all my questions regarding the vehicle. He was professional, courteous, and we ha David Black was extremely helpful in the entire process. He answered all my questions regarding the vehicle. He was professional, courteous, and we had the perfect service we wanted to get a good price without all the haggling. The process was smooth and quick. I will definitely be back when I'm ready to buy my next car. I would highly recommend this location and staff to all of my friends in the market for a new vehicle. More

Frankie My interactions were quite limited as my financial situation changed dramatically recently. That being said, when I spoke with Frankie at the deal My interactions were quite limited as my financial situation changed dramatically recently. That being said, when I spoke with Frankie at the dealership, all I heard was help and good spirits. From a used car salesperson it was truly unexpected and a joy to work with. More

Thanks Bonnie, Marcelo and Cliff I came in thinking I'd get the typical, "Car Salesman", but was pleasantly surprised when Bonnie greeted us. She was honest, down to earth, and knowle I came in thinking I'd get the typical, "Car Salesman", but was pleasantly surprised when Bonnie greeted us. She was honest, down to earth, and knowledgeable about the products. Marcelo (I think he's a manager) agreed on the price we wanted, Cliff got us a better rate than my bank, and of course, I LOVE my new Wrangler! GREAT experience!! More

I was pleasantly surprised My salesman Dominic Wright was a great listener. I told him the car I wanted, and the price I had to get, to make me a buyer. I had done a lot of re My salesman Dominic Wright was a great listener. I told him the car I wanted, and the price I had to get, to make me a buyer. I had done a lot of research and also visited a couple of other Dodge dealers. None of the others came close to the level of attentive service I got at Fair Oaks with my sales rep Dominic. We got down to business on my first visit to Fair Oaks, and we talked about the price range I needed, to make me want to buy my car. Dom and his managers worked out their numbers and they gave me an offer. I took a few days to think it over and compare notes against offers from other dealers and the MSRP. I realized it was a great offer by Fair Oaks and I decided to take it without any more wheedling. I think the best way to make these purchases, and to make them into a positive experience, is: do your research and know when you have a good offer in front of you. That way, you don't have any doubt about your decision, and the whole process feels dignified and honest. I believe in being truthful and I find it difficult to act cagey, and I appreciate others when they are the same. I give Dom and Fair Oaks credit for knowing their price capabilities, knowing when they had a serious buyer in front of them, and being straight with me, taking their best shot, and giving me time to think. These are the reasons I am very satisfied with my purchase and pleased to make this review. I've waited many years to get this car, it's one I plan to keep a long time, and I really appreciate the professional way Dom dealt with me, it made it a very positive experience that I will enjoy remembering, as long as I have this car. How many can say that about their car purchase experience? More

Poor Customer Service and Used Cars I am a Disabled Veteran who found Fair Oaks Motors through USAA Car Buying Service. I would not recommend purchasing a car from them. I just purchas I am a Disabled Veteran who found Fair Oaks Motors through USAA Car Buying Service. I would not recommend purchasing a car from them. I just purchased a 2014 Acura ILX with only 32,000 miles. I took it to a Maryland Inspector in order for me to register the vehicle and now in order to pass inspection I have to pay over $1000 for all new tires due to tires being severly worn. I tried contacting several staff including managers and no one returned my call. Finally I reached the person Sean Jaber who was my sales rep and all he could say is that it passed Virginia state inspection in which requires tires be in good standing. I have the assumption that who ever Fair Oaks is having inspecting their vehicles is shady. DO NOT SHOP AT FAIR OAKS. THEY DO NOT CARE!!!!!!!!!!! ARMY RETIRED DISABLED VETERAN More

Marcus was very helpful Well I wasn't planning on buying a new Jeep Cherokee when I went in but the salesman that helped me convinced me that it was the right move. I went i Well I wasn't planning on buying a new Jeep Cherokee when I went in but the salesman that helped me convinced me that it was the right move. I went in towards the end of the month when they were having special deals and the price was right so I bought it. Marcus was extremely helpful and honestly if it wasn't for him I probably wouldn't have purchased the truck. I'm happy with my purchase and the price I paid was fair. More

Awesome Sales Rep I did my homework before I arrived at the dealership and Marcus appreciated that I am not one to spend time haggling over a price but at the same time I did my homework before I arrived at the dealership and Marcus appreciated that I am not one to spend time haggling over a price but at the same time I wanted the best deal. I feel as if I truly got the best deal on my vehicle. I like honest brokers and Marcus is one of the best. More

Awesome experience , Frankie Cox, my sales person was great - honest, to the point, straight forward, caring, and knowledgeable. I would gladly return to buy another veh , Frankie Cox, my sales person was great - honest, to the point, straight forward, caring, and knowledgeable. I would gladly return to buy another vehicle. More

Helpful David and Thad were super helpful and gave us a speedy and stress free buying experience. They made our new dodge purchase a pleasant experience. David and Thad were super helpful and gave us a speedy and stress free buying experience. They made our new dodge purchase a pleasant experience. More

Helpful & Knowledgable I had a great experience at this dealership. Everyone was friendly. Marcus was knowledgeable and able to answer all of my questions. He was very hel I had a great experience at this dealership. Everyone was friendly. Marcus was knowledgeable and able to answer all of my questions. He was very helpful in what can usually be a stressful process. I would recommend Marcus and this dealership to others. More