Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Great service here. Kim sales person she is amazing, great attitude and very friendly. Definitely will recommend this dealership to anyone. Kim sales person she is amazing, great attitude and very friendly. Definitely will recommend this dealership to anyone. More

Awesome support and assistance from sales specialist Shereen Legorreta. I traded in the 2021 Charger i loved for a Durango i am sure i will also love. And I just wanted to share a big thanks to Fair Oak Shereen Legorreta. I traded in the 2021 Charger i loved for a Durango i am sure i will also love. And I just wanted to share a big thanks to Fair Oaks Chantilly Chrysler. Shereen once again combines her professionalism with an admirable and exemplary ability to listen and seek the right solution for the customer. Ms. Legorreta again worked with my various thoughts to help me select both the right vehicle and the right price range through her customer focused questions and her thoughtful recommendations. She provided a relaxed purchasing experience while representing in a non-pressured way the reality of the current vehicle market. Truth is her standard. Her patience as I examined other options was truly admirable, and her listening skills were visible as I weighed different options with her knowledge and expertise always available. And in those rare moments that my questions required additional information, she was able to quickly produce the right person to satisfy my question. Shereen established a trusting dialogue that had positive and happy results. There is no doubt that should I decide to, I will ask for Shereen specifically to assist if there is another vehicle in my future, and I have my eye on another one. Thank you Shereen and Fair Oaks for a great experience. More

Shereen did a great job finding my new 2022 Grand Cherokee Limited and then getting all wrapped up. A fair deal. Great people. Couldn’t ask for anything more! Thank you! Cherokee Limited and then getting all wrapped up. A fair deal. Great people. Couldn’t ask for anything more! Thank you! More

Great customer service. Polite and listened to what we wanted. Process is as easy and didn’t try to sell us on something we didn’t want. Polite and listened to what we wanted. Process is as easy and didn’t try to sell us on something we didn’t want. More

The whole dealership dropped the ball on my purchase. Everything was mediocre, I was understanding(more than I should’ve been) and gave them multiple chances to redeem themselves but they still disappoin Everything was mediocre, I was understanding(more than I should’ve been) and gave them multiple chances to redeem themselves but they still disappointed me. From misplacing the check my bank sent, even with proof of delivery and signature, to the smallest thing they could’ve done like having the car detailed at the point of purchase. I will Never give them my energy or business again. More

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly w She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it! More

Shereen helped us get the car we wanted for the price we were hoping for. Felt that we had a true advocate on our side and she was always optimistic that things would work out. She got us in the only Chrysl were hoping for. Felt that we had a true advocate on our side and she was always optimistic that things would work out. She got us in the only Chrysler Pacifica minivan they had available and I'm truly grateful for her help. More

Great customer service, Asim (sales) was amazing! !! Overall great experience will do business here again! !! Overall great experience will do business here again! More

Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech tol Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech told me they need to update my softwares and it won’t be ready til the next day. Told me I can have a loaner car free of charge. I thought nothing of it and did the routine of inspecting the vehicle, signed off on it. Next day, returned it. That was last Friday. Today I get a call from the loaner department saying the key FOB is damaged and had teeth marks. Asked me if I have a dog. I do. But the dog was not in the car nor near the keys. I told her I don’t think it’s my dog. She insisted it was. I wished I had inspected the key FOB before I drove off. Needless to say lesson learned. If and when you rent a car, don’t just inspect the outside vehicle. Inspect the inside AND the key!!! They are now trying to charge me $350 for a $59 replacement. What a scam!!! More

Do not use their loaner car! It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and o It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech told me they need to update my softwares and it won’t be ready til the next day. Told me I can have a loaner car free of charge. I thought nothing of it and did the routine of inspecting the vehicle, signed off on it. Next day, returned it. That was last Friday. Today I get a call from the loaner department saying the key FOB is damaged and had teeth marks. Asked me if I have a dog. I do. But the dog was not in the car nor near the keys. I told her I don’t think it’s my dog. She insisted it was. I wished I had inspected the key FOB before I drove off. Needless to say lesson learned. If and when you rent a car, don’t just inspect the outside vehicle. Inspect the inside AND the key!!! They are now trying to charge me $350 for a $59 replacement. What a scam!!! More