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Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

3.2
731 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

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Showing 731 reviews

January 30, 2019

In a rush to get your hard earn cash and then they don't car Make sure u look over everything they will add wrong and to rush a deal to get your money and screw over the finace company's I will never reccommed t More

by Wendypenning82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thad Hancock, Marvin Rivera
Feb 02, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hello, I regret to learn you were dissatisfied with your recent experience. Your comments are very important to us and I would appreciate the chance to connect with you to learn more about your experience. Please contact me at your soonest convenience. Thank you. Best, Arash Khosh General Sales Manager akhosh@fairoaksmotors.com Fair Oaks Chantilly CDJR

January 29, 2019

Jeep Compass 2019 Sony Pierre was very descriptive about the car that I was getting. He explained every little detail what I did not understand about the car. He also t More

by Jjvital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sony Pierre
Jan 29, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hello there, thank you so much for sharing your great feedback with us! We are pleased to know Sony provided you with exceptional service. It was a pleasure working with you. We hope to see you again.

January 29, 2019

Excellent service! I have been buying Jeeps from Sony Pierre for several years now. One of the nicest people I have met and certainly very knowledgeable about the produc More

by Mark Weisberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sony Pierre, Thomas Archer
Jan 30, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the amazing review, Mark! We will be sure to thank Tom, Melonie, and especially Sony for always providing you with exceptional service throughout the years. Let us know if there is anything else we can help you with. Congrats on your 7th vehicle and we look forward to helping you with your 8th!

January 28, 2019

Excellent emergency services Margaret did an amazing job handling our emergency services. From the initial call to handling the tow to the dealer to assessing the situation and t More

by Vadcja
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enterprise rental agent, Margaret Crabill
Jan 28, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you so much for sharing your wonderful experience! We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

January 27, 2019

Fair Oaks outstanding service I've had experience with Fair Oaks for 7 years and under Tom Archer's management the service department is operating exceptionally well. Margaret, my More

by Alan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Abbott, Sony Pierre, Thomas Archer, Margaret Crabill
Jan 28, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that Tom always provides you with exceptional service. It is also wonderful that Margaret is thorough, responsive, and informative during your visits. We truly apprecaite your kind words and hope to see you again soon!

January 24, 2019

5 star customer service. Highly recommended I always feel like I am family whenever I take my vehicle to be serviced at Fair Oaks CJDR. Their competent technicians and Superior advisors are seco More

by D. Arthur (USMC retired)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Weller, Thomas Archer, William "Peewee" Reid, David Richards, Margaret Crabill
Jan 24, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

We appreciate your kind feedback, D. Arthur. We're very happy to know that Matt and our team offers top-notch service to you whenever you are here. We thank you for choosing our dealership and we look forward to seeing you on your next visit.

January 16, 2019

Professional and ethical treatment of customers Many thanks to Brandon Mazza for his professional, ethical and friendly assistance. Buying a vehicle was a pleasant experience for us because of Brand More

by Dubi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mazza
Jan 17, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thanks for the wonderful review, Dubi. We're very happy to know that Brandon and the managers worked hard to make your car-buying experience an exceptional one. We appreciate the feedback and come see us again soon.

January 08, 2019

Excellent Service Department True professional service from Aaron from my initial telephone call to the text my vehicle was ready for pickup. Ask to speak to Aaron in service for More

by Sengupta, Centreville VA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 10, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the review! We look forward to your next visit!

January 04, 2019

Great place to buy! The people I delt with here went above and beyond, even after the deal was made! True to there word! Great business and I’m one happy guy! More

by James Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Cuadros, Bonnie Abbott, David Richards
Jan 06, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the kind words, James! We're happy to hear our team met your expectations.

January 02, 2019

Customer service Working with Shaban to purchase the car was easy. He has great knowledge about cars. Shaban was very friendly and professional. Shaban helped us to ge More

by asayyad11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaban Ghannam
Jan 03, 2019 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the five-star review! We love knowing that your car-buying process was exceptional! Please let us know if there is anything else we can do for you.

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