Fair Oaks Chantilly Chrysler Jeep Dodge RAM

The sales associate was unbearably pushy, and Sony was outright disrespectful. The place seems to be ran by charlatans, and they were deceptive and misleading the whole time. They held my keys hostage and outright disrespectful. The place seems to be ran by charlatans, and they were deceptive and misleading the whole time. They held my keys hostage and kept me hours longer than I intended to be there under false pretenses. I suspect they were even less truthful for which I can give them credit. I would steer clear of this place. More

I had negotiated to purchase a truck with Sony Pierre and all set to finalize the paperwork and pick up the truck. Sony even promised me that I had the truck because I had to come from a long distance. The f all set to finalize the paperwork and pick up the truck. Sony even promised me that I had the truck because I had to come from a long distance. The following morning he contacted me and advised me he sold the truck. Very unethical business practices. What else do they do that is unethical? More

Horrible car buying experience ! Let me start by saying that this Jeep Chrysler dealership is the absolute worst I’ve encountered. I agreed on a price with Max B-Doust the Preowned car manager. He lied and that this Jeep Chrysler dealership is the absolute worst I’ve encountered. I agreed on a price with Max B-Doust the Preowned car manager. He lied and said that he would remove all their many frivolous dealers ADD-ON fees. I agreed to pay their sticker price, along with Dealer fee, tax, tag title. He agreed. Once I was emailed the purchase order, all the additional fees totaling almost $5,000 in fees alone were added back on a car that was only $10K. I guess all this was pushed for him to do by the Sales Manager, Gina Washington. Just passed this all along to say BUYER BEWARE if you do business with Fair Oaks Jeep. This is especially disappointing since I live 5 minutes away from this dealership now. I would recommend buying or leasing elsewhere. More

Brandon was helpful to ensure that the vehicle I wanted see was ready to go when I arrived at the dealership. He helped me get a good deal on my trade in and ensured that the entire process was smooth. He see was ready to go when I arrived at the dealership. He helped me get a good deal on my trade in and ensured that the entire process was smooth. He made sure that the vehicle I was purchasing was immaculate and full of gas. On a side note, he was very kind to help me with my toddler's car seat and he even went to find abx ointment and a Band-Aid when my daughter fell and scraped her knee on the pavement. I would recommend this dealership. More

What a great car buying experience. Sean Jaber helped us out tremendously. He was very helpful and accommodating. Sean spent time with us answering our many questions and addressing all our concerns. He p out tremendously. He was very helpful and accommodating. Sean spent time with us answering our many questions and addressing all our concerns. He patiently walking us through the many steps of purchasing a car. Even though we were buying a used, less expensive car, Sean made us fell very important and valued. I recommend Sean and would work with him again. More

The worst experience I have ever had in my life with a vehicle. My husband and I test drove the vehicle, the front seat was in pristine shape. We purchased the vehicle. To our fault we did not get in the vehicle. My husband and I test drove the vehicle, the front seat was in pristine shape. We purchased the vehicle. To our fault we did not get in the back seat, that evening when we arrived home, our children went to get in the back seat. The entire back seat was tore up by an animal, there was a hole in the seat and the upholstery was chewed everywhere, both seat belts were damaged as well. We also noticed three dents and 3 large rust spots on the outside. We contacted the dealership and they would not fix anything, in fact they never even called back again. I did not know dealerships put cars on the lot that are so damaged, I found it awful the way they did business and the way we were treated. RUN FROM THIS PLACE. More

They gave me free oil chances for life, and after 12 yrs of doing it they said they were not going to honor it anymore. The service mgr. was very rude, and the general mgr. told me it was mostly because I w of doing it they said they were not going to honor it anymore. The service mgr. was very rude, and the general mgr. told me it was mostly because I wasn't getting anything of my other work done there. Don't trust this dealership.they said after 12 yrs they did an audit on my account and I wasn't supposed to get this service, it was for gasoline trucks only, I just don't believe it, and they would never show me proof of that audit, even if they did make a mistake, they still should make it good to the customer, it's all bologna! More

Bonnie Abbott sold a Jeep to me at Fair Oaks Motors and the entire experience was great. I will definitely purchase my next car from Bonnie. The location of the dealership is easy to find. the entire experience was great. I will definitely purchase my next car from Bonnie. The location of the dealership is easy to find. More