Fair Oaks Chantilly Chrysler Jeep Dodge RAM

I worked with Mani, and he was great! I appreciate his patience and assistance during the process. We focused on what I want and in the end I found my perfect Jeep! He has still been very helpful even aft patience and assistance during the process. We focused on what I want and in the end I found my perfect Jeep! He has still been very helpful even after my purchase, which is definitely appreciated!! More

Peter was very helpful, patient, and informative throughout my car buying process. Overall a great visit and I drove away with a preowned car for a great deal! Thanks Peter, excellent job! throughout my car buying process. Overall a great visit and I drove away with a preowned car for a great deal! Thanks Peter, excellent job! More

Shereen gave me a first-rate car purchasing experience! She was patient and very thorough with explanations. This is a great dealership, to which I always return. Now I have the additional comfort of a ve She was patient and very thorough with explanations. This is a great dealership, to which I always return. Now I have the additional comfort of a very competent salesperson: Shereen! More

My Sales Associate Shereen Legorreta was the absolute best. Not only did she help me find the right vehicle, but she made sure I was happy from start to finish. It was the best experience I've had buying best. Not only did she help me find the right vehicle, but she made sure I was happy from start to finish. It was the best experience I've had buying a vehicle in a very long time. I also worked closely with Rick and Mike during the process and they were fabulous as well. More

. my saler Allen took time with us and was really friendly .. we fall inlove with one of the Jeep’s and we got it!!! Allen help us and explain to us so many details that we didn’t know before buyin friendly .. we fall inlove with one of the Jeep’s and we got it!!! Allen help us and explain to us so many details that we didn’t know before buying I strongly recommend this place More

I took my Promaster3500 to this dealer for an inspection. They responded with an $8000+ list of ridiculous, gouging repairs. In addition, the vehicle now has a braking issue. My guess is they haphazardly rea They responded with an $8000+ list of ridiculous, gouging repairs. In addition, the vehicle now has a braking issue. My guess is they haphazardly reassembled the systems they checked when I told them I wasn't going to submit to their highway robbery. For example, they wanted over $700 to replace a front lamp assembly that I did for $125 in less than 15 minutes. Other repairs I did myself for a fraction of the costs they quoted. This outfit is not to be trusted. Fair Oaks Chantilly Chrysler has demonstrated to me they have no respect for their customers. My name is Bob Potter and I stand by this review. More

Just purchased a used F150 good experience from start to finish. I recommend Fair Oaks Chantilly for your vehicle needs. Allen was my sales consultant and his service was excellent . Contact Allen and you w finish. I recommend Fair Oaks Chantilly for your vehicle needs. Allen was my sales consultant and his service was excellent . Contact Allen and you will not be disappointed. More

Asim Irmak did an outstanding job. I sold my car to Fair Oaks Chantilly Chrysler Jeep Dodge Ram and Asim made the process very easy. Oaks Chantilly Chrysler Jeep Dodge Ram and Asim made the process very easy. More

If I could give them negative stars, I would. They are bunch of crooks. DO NOT I repeat, DO NOT do business with this dealership. I bought a Certified Pre Owned 2019 Jeep Grand Cherokee and 6 months after bunch of crooks. DO NOT I repeat, DO NOT do business with this dealership. I bought a Certified Pre Owned 2019 Jeep Grand Cherokee and 6 months after buying it I was in an accident that damaged my front left fender. After going to get the damages from the accident repaired, I found that the entire front bumper was put together with glue and random pieces of metal then sold as like new. I went through every process to try and get ahold of the General Manager, Hermann Cuadros, and for over a week I was lied to and told that he was out on vacation or was out sick. I was then pushed off to speak with Max Bashardoust who instantly got hostile with me and never returned my phone call. I then received a call from Thad Hancock who told me there was nothing they could do. After a week and a half my insurance rep was finally able to get ahold of Hermann, he said not our problem were not paying for it stop calling. The absolute worst customer service and an absolute disgrace to the Jeep name. More

Prior to driving 30+ minutes to this dealership, I requested by e-mail a specific make/model/trim level of car. I asked if that particular car was in inventory and available to test drive. Received e- requested by e-mail a specific make/model/trim level of car. I asked if that particular car was in inventory and available to test drive. Received e-mail confirmation that it was there. Arrived and was shown a similar car, but with bottom level trim package, like I wouldn't know the difference. My desired car with the trim level I inquired about was not there. I was lied to, in writing. At least I only wasted time, not any money. More