Back

Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

3.2
736 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

Directions

By Type

Showing 736 reviews

July 08, 2021

We recently purchased a used vehicle from FairOaks. We were traveling from out of state and had to trust we were getting the vehicle as described. We were pleased to find out that our salesman Asim was pe More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim, Sony Pierre
Jul 09, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review, Tim! Nothing makes us happier than knowing that you had a great car-buying experience working with our Sales Team. Congrats and happy driving.

July 02, 2021

Kim Parastoo was an absolute rock star… very helpful. She and the entire staff were very helpful and efficient. Definitely would go back again. Thank you More

by Jt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Parastoo , Sony Pierre
Jul 03, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for your positive review. We are thrilled to know that you had a professional and helpful experience with our team here at Fair Oaks Chantilly Chrysler Jeep Dodge Ram. We are looking forward to your next visit with us.

July 02, 2021

It’s been a pleasant experience here at this dealer! Very streamlined and happy to help make action happen! I worked with Shereen, she has been simply wonderful! More

by KParr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 05, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for sharing your details with us at Fair Oaks Chantilly Chrysler Jeep Dodge Ram. We are happy that our team provided you with a pleasant experience. Enjoy your purchase and know that we are always here to assist you.

July 01, 2021

If you or anyone you know are in the market for a new or used vehicle, I would highly recommend visiting Fair Oaks Motors! The entire team is absolutely fantastic! Bonnie made sure I understood all of the More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Abbott, Max Bashardoust
Jul 02, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Ashley, thank you for the positive review and rating! We are happy to know that you had a fantastic car-buying experience with our Sales Department and to know that our team provided great service. We value your business at Fair Oaks Chantilly Chrysler Jeep Dodge Ram, and we appreciate you recommending us. Enjoy your car!

June 30, 2021

Very nice service, helpfullShereen Legorreta was all I Very nice service, helpfull Shereen Legorreta was all I need from my new truck I will come back for my next purchase Very satisfied Thank you Sh More

by Alvaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 01, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi, Alvaro! Fair Oaks Chantilly Chrysler Jeep Dodge Ram thanks you for the 5-stars. We are glad your experience was helpful. Come back and see us.

June 30, 2021

These sales people are liars and thieves. They are an embarrassment to their profession. Each time I spoke to them they increased the price without changing anything else in the deal. They couldn't keep More

by Jls5847
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Mazza, Andrew White, Bonnie Abbott, Sony Pierre
Jul 02, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi, We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your review in regards to your recent experience with our Sales Team. Could you please contact me at your earliest convenience? I appreciate your time. Best, Hermann Cuadros Director of Sales hcuadros@fairoaksmotors.com Fair Oaks Chantilly CDJR

Jul 02, 2021 -

Jls5847 responded

There is no reason for me to speak with another representative of this dealership. I have communicated with four of the sales people at Fair Oaks and each one has proven to be a bigger liar than the one before (especially Brandon Mazza). I've never met people more dishonest and unethical. If there is any doubt as to the accuracy of that statement, all one needs to do is look at all of the other similar complaints. The owners of this dealership should be embarrassed and ashamed.

June 30, 2021

Bonnie and the whole staff at Fair Oaks Chantilly Chrysler Jeep Dodge are great! They made the whole experience of selling my old car a breeze and gave me a great deal on the new 4runner I purchased More

by Kbascom9009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Abbott, Max Bashardoust
Jul 02, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with our Sales Department and to know that our team provided great customer service. We value your business at Fair Oaks Chantilly Chrysler Jeep Dodge Ram, and we appreciate you recommending us. Enjoy your 4Runner!

June 15, 2021

Outstanding process. Very customer friendly.my sales person was Shereen and she was outstanding. Very patient and knowledgeable. Really knows about Jeep and features. I recommend her for your business. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jun 15, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you much for the great review, Bob! We'll be sure to let Shereen know of your amazing experience that all of our customers should have. We greatly appreciate you recommending her to everyone and we look forward to seeing you again here at Fair Oaks Chantilly Chrysler Jeep Dodge Ram!

Jun 15, 2021 -

Bob responded

It is also very important to thank Herman, Brian and Thaddeus. They make a great team with Shereen. Fair Oaks Chantilly Chrysler Jeep is very fortunate to have this team working so effectively together for the customer's benefit. Bob

June 15, 2021

It was a wonderful experience to work with Shereen Legorreta for purchasing my BMW Z4 S-35iS sports car. She is a great team player, kind to buyers and understand the buyer’s need for purchasing a car More

by Wkar101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jun 16, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for your positive review. We are delighted to learn that our team were attentive to your needs and kept you informed and updated of the process. Enjoy your BMW Z4 S-35iS. Thank you for choosing Fair Oaks Chantilly Chrysler Jeep Dodge Ram and we look forward to working with you again.

June 09, 2021

This has been the worst experience ever in buy. Car. To start of one of the sales pitch was tell me and the lady i was with on how he use to bang (in his words) the owner daughter of hall Nissan in va beac More

by Danielwhite3956
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aly , Shaban Ghannam, Sean Jaber
Jun 13, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Daniel, Please know that we take your review very seriously and would appreciate the opportunity to speak with you directly. This is not how we conduct business and we hope you give us the chance to address this. You can reach out to me at your own convenience. Thank you. Best, Hermann Cuadros Director of Sales hcuadros@fairoaksmotors.com Fair Oaks Chantilly CDJR

...
25
...