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Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

3.3
735 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

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Showing 735 reviews

October 16, 2021

i’ve leased two jeep wranglers from david g and both were custom factory orders. they both came in 6 weeks or less. i absolutely love my wrangler and he did everything he could to make the process stress fre More

by emm_barr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 17, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback about leasing your custom Jeep Wranglers with our wonderful Sales Team at Fair Oaks Chantilly Chrysler Jeep Dodge Ram. We appreciate your business so much! Congratulations, and enjoy the travels!

October 15, 2021

Worked with Shereen today, Great service! She is awesome. 10/10. Easy to work with buying out my lease. Ask for her when you go to Fair Oaks dealership More

by asayyad11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Oct 16, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you so much, we are always willing to help. We're so glad we were able to meet your needs and give you an overall good experience. Welcome to the Fair Oaks Chantilly Chrysler Jeep Dodge Ram Family!

October 13, 2021

Ordered a custom Pacifica and immediately the assembly plant shut down due to a chip shortage. Certainly not the dealership’s fault, and David was very helpful in providing me updates while I waited. When More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 14, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi Aaron, thank you for taking the time to write a positive review! We're glad to hear David was able to help you find a great Pacifica and was able to make your overall experience at our dealership smooth and painless. If you ever need help with your new Pacifica, feel free to give us a call at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 13, 2021

Shereen was great, very helpful and knowledgeable! I recently leased my second Jeep Grand Cherokee at Fairoaks. More

by Jay Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sony Pierre, Shereen Legorreta
Oct 15, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thanks, Jay! We are excited to have you as a customer here at Fair Oaks Chantilly Chrysler Jeep Dodge Ram and know that you can always expect that same level of service, no matter what you need help with!

October 12, 2021

David was awesome! We contacted him from out of state and he had the exact make and model that I wanted! Seamless transition! More

by Jenniemlabranche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 12, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Jennie, thank you for taking the time to share your awesome and seamless sales experience with David! We truly appreciate your positive feedback, and we are looking forward to working with you again at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 12, 2021

Elías was awesome! He was super helpful in explaining the different options that I had. And pretty straight forward and honest which I appreciate it. Great transition for lease to financing! Thanks so much. More

by Viviana Coria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Habibi
Oct 13, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Viviana, thank you for taking the time to share your awesome and great sales experience with Elias! We hope you love your new ride! please do not hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 11, 2021

David was absolutely great. He helped me through every phase of purchase my car. I felt like he was very upfront and honest through the whole process More

by Jacksona0715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 12, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Jackson, thank you for taking the time to share your great sales experience with David! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 04, 2021

David was great helping me with the order, notifying me as it arrived, prepping it for delivery, and all follow-up questions! More

by madadam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 06, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your great sales experience with David! We hope you love your new ride! Don't hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge RAM.

October 03, 2021

Shereen was awesome. She explained everything excellently and new how to please customers. We really enjoyed working with her and will return again. Based on her excellent service we will certainly ask our f More

by dharzone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Oct 05, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review and rating! We are delighted to know that you had a great experience with our Sales Team who provided you with excellent customer service. We value your business at Fair Oaks Chantilly Chrysler Jeep Dodge Ram, and we look forward to any future visits!

October 02, 2021

I contacted Fair Oaks to inquire about a used vehicle I was interested in purchasing. Initially, I spoke with William, and informed him of the vehicle and that my purchase would be cash and done remotely. More

by Golfer975j
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sony (sales manager), William Granby
Oct 04, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hello Frank, Thank you for sharing your experience with us. We're sorry to hear that your experience with our team was unpleasant. I do see from our records that we responded to your inquiry by email, phone call (both numbers provided), and text message. Our records show that you had multiple phone conversations with our staff from our outgoing calls and two-way email correspondence with Sony. After speaking with our staff and reviewing your file it seems like you may be providing negative feedback due to us not discounting the Audi vs our customer service. If you're still interested in the Audi, we would certainly like to earn your business and we appreciate the opportunity. Respectfully, Andrew White General Sales Manager | Fair Oaks Motors, Inc awhite@fairoaksmotors.com p 703.961.9900 x124 | eFax 703.890.1622

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