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Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

3.2
731 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

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Showing 731 reviews

October 12, 2021

David was awesome! We contacted him from out of state and he had the exact make and model that I wanted! Seamless transition! More

by Jenniemlabranche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 12, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Jennie, thank you for taking the time to share your awesome and seamless sales experience with David! We truly appreciate your positive feedback, and we are looking forward to working with you again at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 12, 2021

Elías was awesome! He was super helpful in explaining the different options that I had. And pretty straight forward and honest which I appreciate it. Great transition for lease to financing! Thanks so much. More

by Viviana Coria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Habibi
Oct 13, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Viviana, thank you for taking the time to share your awesome and great sales experience with Elias! We hope you love your new ride! please do not hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 11, 2021

David was absolutely great. He helped me through every phase of purchase my car. I felt like he was very upfront and honest through the whole process More

by Jacksona0715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 12, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Jackson, thank you for taking the time to share your great sales experience with David! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

October 04, 2021

David was great helping me with the order, notifying me as it arrived, prepping it for delivery, and all follow-up questions! More

by madadam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 06, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your great sales experience with David! We hope you love your new ride! Don't hesitate to reach out to us when we can work with you down the road at Fair Oaks Chantilly Chrysler Jeep Dodge RAM.

October 03, 2021

Shereen was awesome. She explained everything excellently and new how to please customers. We really enjoyed working with her and will return again. Based on her excellent service we will certainly ask our f More

by dharzone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Oct 05, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review and rating! We are delighted to know that you had a great experience with our Sales Team who provided you with excellent customer service. We value your business at Fair Oaks Chantilly Chrysler Jeep Dodge Ram, and we look forward to any future visits!

October 02, 2021

Had an appointment to sell my 2013 Ford Escape and was looking to purchase a new Jeep. As soon as inquired David followed up. He made the process so easy for my husband and myself. He found us an amazing More

by ewiseman10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA
Oct 03, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for working with our Sales Team for the trade-in of your Ford Escape and the purchase of your new Jeep Wrangler. At Fair Oaks Chantilly Chrysler Jeep Dodge Ram, you can count on our experts to provide great deals and a comfortable shopping experience. Let us know if we can do anything else. Congratulations!

October 02, 2021

I contacted Fair Oaks to inquire about a used vehicle I was interested in purchasing. Initially, I spoke with William, and informed him of the vehicle and that my purchase would be cash and done remotely. More

by Golfer975j
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sony (sales manager), William Granby
Oct 04, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hello Frank, Thank you for sharing your experience with us. We're sorry to hear that your experience with our team was unpleasant. I do see from our records that we responded to your inquiry by email, phone call (both numbers provided), and text message. Our records show that you had multiple phone conversations with our staff from our outgoing calls and two-way email correspondence with Sony. After speaking with our staff and reviewing your file it seems like you may be providing negative feedback due to us not discounting the Audi vs our customer service. If you're still interested in the Audi, we would certainly like to earn your business and we appreciate the opportunity. Respectfully, Andrew White General Sales Manager | Fair Oaks Motors, Inc awhite@fairoaksmotors.com p 703.961.9900 x124 | eFax 703.890.1622

September 30, 2021

Speak to Brandon Mazza if you’re looking for a vehicle. We couldn’t be any more happier with our car and our experience. He’s even continued helping us find some additional accessories we want for the Jeep More

by N_hsb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mazza
Oct 01, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hello, We are so happy to know that you had such a great purchasing experience! We hope you enjoy your Jeep and if you should need any more assistance please do not hesitate to visit us. Thank you for choosing Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

September 30, 2021

Brandon Mazza was great to work with and made everything work smoothly and seamlessly as possible as I transitioned to a new Jeep Grand Cherokee. More

by kelly.billy11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mazza
Oct 01, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the amazing feedback! We are delighted to know that you had a good experience with our Sales Team at Fair Oaks Chantilly Chrysler Jeep Dodge Ram and to know that our team provided great customer service. Enjoy your Jeep Grand Cherokee!

September 30, 2021

We had a great car buying experience with Brandan Mazza, we bought the car within an hour of going to the dealership. More

by Layla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mazza
Oct 01, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the positive feedback, Layla! It is wonderful to know that you had a wonderful car-buying experience with us, and we hope that you will continue to visit us!

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