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Fafama Auto Sales Inc

Milford, MA

4.7
823 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 823 reviews

August 15, 2014

Decieved and HURT I went into Fafama a week ago because they advertised an 07 BMW x3 car that I was looking for. We drove an hr away took the car for a ride and loved More

by lynnea4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno and the owner
Aug 29, 2014 -

Fafama Auto Sales Inc responded

Fafama Auto Sales Inc said on 08/19/2014 12:19 PM (Private Message) Here at Fafama we value each and every customers time. Our goal is to create the best experience possible for each and every customer. We are very sorry that you feel your time wasn't invested efficiently. Our proposal was that the offer for the trade in was good for the day. Unfortunately we could not commit to the value of your trade in because you did not commit to the deal. We were very clear that the deal was good for the day you were present at the dealership. The deal was not solidified so we proceeded with the sale of the vehicle to another customer. We apologize for any Miscommunication. Our goal is to satisfy our customers as best as possible. Please let us know how we can better your experience. Fafama Team

July 22, 2014

salesman Nixon is a very nice gentlemen, he took care of me, he knows what I was looking for and he listen to my demand. Love this dealership. More

by onaldisidore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicxon
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello onaldisidore, Thank you for feedback, we are happy and grateful you had a memorable experience, hope to see you soon! -Fafama Team

June 20, 2014

2009 Dodge Charger Great prices! Customer service and overall experience was amazing. My car runs great. I haven't had any issues so far. I strongly recommend this deal More

by bekongtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno & Steph
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello bekongtb, Thank you for recommending our dealership. we hope you are enjoying your new vehicle and we hope to see you very soon! -Fafama Team

June 08, 2014

my dealings with fafama The sales staff was great to work with, up front and honest about everything they were not pushy and gave you the room you needed to make a decision. More

by Meghan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bruno
May 21, 2015 -

Fafama Auto Sales Inc responded

Dear Meghan, Thank you for airing your awesome and gratifying experience to the public. This is certainly the best compliment we can receive from a customer. We guarantee liability and promise to do everything we can in order to make our customer happy with their investment. I am exceptionally happy to hear that we were able to take care of any complications you experienced. We hope to see you again in the future! - Fafama Team

June 04, 2014

first time buyer good inventory, late model used cars good shape. Friendly professional and back up sales with a strong service dept. In the future I'll make sure to More

by gmjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot name
Jun 17, 2014 -

Fafama Auto Sales Inc responded

Thanks for your kind words about our dealership! We are glad to have been able to assist you from the inventory through the sales process all the way to the service department. We try our best to keep both departments as efficient and smooth as possible. Sincerely, Fafama Team

May 20, 2014

Bruno moriera Bruno made the entire car buying experience very easy. He walked me through the entire process and answered all my questions. I will definetly go back More

by M.ohalloran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bruno moreira
May 29, 2014 -

Fafama Auto Sales Inc responded

Thanks for sharing your positive car buying experience! We try our best to ensure all of our customers are fully involved in the process while making it as easy and smooth as possible! It would be a pleasure to work with you again :) Sincerely, Fafama Team

May 06, 2014

Great Service/Great Cars/Great Deals This was the second time purchasing a vehicle from Fafama Auto Sales. The service/sale was a great experience. Bruno was the sales person both times More

by jessi7206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno and Steph
May 29, 2014 -

Fafama Auto Sales Inc responded

Jessica, It brings great satisfaction to us knowing you chose to work with us this second time around. We love working with repeat customers!! We work with and for our customers so getting you the best rate possible is a MUST! Thanks so much for your kind words. We look forward in helping you again and again :) Sincerely, Fafama Team

April 11, 2014

Sales and Service Dept We purchased a 2006 Volvo S40 from Bruno on Monday and he was very nice and helpful as were the rest of the sales department. The car is for my daugh More

by heidi120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira
Apr 23, 2014 -

Fafama Auto Sales Inc responded

Dear Heidi, Thanks so much for choosing us to buy a car for your daughter! I understand you were leery after an engine light pop up. However, it is a machine and things like that can occur. I believe that is when we prove to our customers that we truly stand by all of our cars. We are not just looking for a sale. Heidi, thanks for giving us the recognition of stepping up to the plate. We appreciate your business and hope to help you again in the future. Sincerely, Fafama Team

March 29, 2014

I purchased a used vehicle from Fafama. I had some unusual issues with the car. They looked at the vehicle-problem eluded them. Junior sent the car to a certified repair shop-the issue was diagnosed. More

by NurseDot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moriero-sales Junior-service
May 21, 2015 -

Fafama Auto Sales Inc responded

Dear NurseDot, Hope all is going well with you. We totally understand how frustrating it can be to have a new vehicle in need of service. We thank you tremendously for your patience and understanding. Your feedback is undoubtedly helpful and satisfying to read from our end and our readers end. Our doors are always wide open for you and your business. THANK YOU!! - Fafama Team

March 19, 2014

I've bought two cars from fafama. Very good quality used cars.They put no presure on u and explain everything clearly. They will get u the best rate possible. They also have a good and friendly service More

by Bill77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Bill, Thank you for always choosing us when it comes to cars. we value your time and we hope to see you very soon! -Fafama Team

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