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Fafama Auto Sales Inc

Milford, MA

4.7
806 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 806 reviews

November 12, 2014

Buyer Beware....! If you are looking for a positive & professional sales experience, THIS is not the Dealership to choose. Pricing Non-competitive & the worst Sales peo More

by DTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan
Nov 12, 2014 -

Fafama Auto Sales Inc responded

We do not believe that a dealer ship that has been established for 13 years with more than 10,000 cars delivery could be doing business without proper representation Massachusetts dealer regulation states law. We must post our dealer license in a conspicuous area on the premises. Our manager can kindly give you a tour of our dealership and show you why we have been in business for more than 13 years. Our sales staff is the most positive and professional members of our team. Our sales team is trained to build as much value as possible on every vehicle available. We are very confident in what we sell and how we approach selling it. The sales person was also kind enough to go on cars.com and confirm that Fafama had the must affordable vehicle and the points that were made by the Sales professional, was that this specific car had the best pricing and was the only one in a 200 miles radius. We understand that you are not obligated to pay our price, we also aren't obligated to sell you the car for an unrealistic price . We explained very clearly how we value our vehicles and how competitive our pricing is. OBTW The vehicle was sold for full price. Thanks for your feedback. Hope we can serve you in the future.

October 21, 2014

Very nice salesman! We bought a SUV in October 2014. Our salesman was a young man Nycson, and he was truly helpful and knowledgable. He made the process easy and was extr More

by phillips1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nycson
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Phill, We try our best to make the car buying experience as quick and as comfortable as possible. Thank you for choosing Fafama, we hope you are enjoying your new SUV, we look forward to seeing you for your next vehicle. -Fafama Team

October 05, 2014

Vehicle Buying Experience Looking for a used truck on the Internet. We found Fafama Auto Sales. The Salesmen and Financial Department were very helpful and knowledgeable and fr More

by skyclimber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talis, Jordan, and Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Skyclimber, We are happy you were able to find the truck you were looking for, we hope you are enjoying your new vehicle and we hope to see you soon! -Fafama Team

August 15, 2014

Decieved and HURT I went into Fafama a week ago because they advertised an 07 BMW x3 car that I was looking for. We drove an hr away took the car for a ride and loved More

by lynnea4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno and the owner
Aug 29, 2014 -

Fafama Auto Sales Inc responded

Fafama Auto Sales Inc said on 08/19/2014 12:19 PM (Private Message) Here at Fafama we value each and every customers time. Our goal is to create the best experience possible for each and every customer. We are very sorry that you feel your time wasn't invested efficiently. Our proposal was that the offer for the trade in was good for the day. Unfortunately we could not commit to the value of your trade in because you did not commit to the deal. We were very clear that the deal was good for the day you were present at the dealership. The deal was not solidified so we proceeded with the sale of the vehicle to another customer. We apologize for any Miscommunication. Our goal is to satisfy our customers as best as possible. Please let us know how we can better your experience. Fafama Team

July 22, 2014

salesman Nixon is a very nice gentlemen, he took care of me, he knows what I was looking for and he listen to my demand. Love this dealership. More

by onaldisidore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicxon
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello onaldisidore, Thank you for feedback, we are happy and grateful you had a memorable experience, hope to see you soon! -Fafama Team

June 20, 2014

2009 Dodge Charger Great prices! Customer service and overall experience was amazing. My car runs great. I haven't had any issues so far. I strongly recommend this deal More

by bekongtb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno & Steph
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello bekongtb, Thank you for recommending our dealership. we hope you are enjoying your new vehicle and we hope to see you very soon! -Fafama Team

June 08, 2014

my dealings with fafama The sales staff was great to work with, up front and honest about everything they were not pushy and gave you the room you needed to make a decision. More

by Meghan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bruno
May 21, 2015 -

Fafama Auto Sales Inc responded

Dear Meghan, Thank you for airing your awesome and gratifying experience to the public. This is certainly the best compliment we can receive from a customer. We guarantee liability and promise to do everything we can in order to make our customer happy with their investment. I am exceptionally happy to hear that we were able to take care of any complications you experienced. We hope to see you again in the future! - Fafama Team

June 03, 2014

first time buyer good inventory, late model used cars good shape. Friendly professional and back up sales with a strong service dept. In the future I'll make sure to More

by gmjennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot name
Jun 17, 2014 -

Fafama Auto Sales Inc responded

Thanks for your kind words about our dealership! We are glad to have been able to assist you from the inventory through the sales process all the way to the service department. We try our best to keep both departments as efficient and smooth as possible. Sincerely, Fafama Team

May 20, 2014

Bruno moriera Bruno made the entire car buying experience very easy. He walked me through the entire process and answered all my questions. I will definetly go back More

by M.ohalloran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bruno moreira
May 29, 2014 -

Fafama Auto Sales Inc responded

Thanks for sharing your positive car buying experience! We try our best to ensure all of our customers are fully involved in the process while making it as easy and smooth as possible! It would be a pleasure to work with you again :) Sincerely, Fafama Team

May 06, 2014

Great Service/Great Cars/Great Deals This was the second time purchasing a vehicle from Fafama Auto Sales. The service/sale was a great experience. Bruno was the sales person both times More

by jessi7206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno and Steph
May 29, 2014 -

Fafama Auto Sales Inc responded

Jessica, It brings great satisfaction to us knowing you chose to work with us this second time around. We love working with repeat customers!! We work with and for our customers so getting you the best rate possible is a MUST! Thanks so much for your kind words. We look forward in helping you again and again :) Sincerely, Fafama Team

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