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Fafama Auto Sales Inc

Milford, MA

4.7
823 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 823 reviews

September 24, 2015

great service Thallys was rock solid, with his knowledge of the inventory, the process, and how to make me feel comfortable with the big decision to purchase my car More

by Brian Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thallys
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Hello Brian, Thanks for you feedback, feedback like yours helps us improve our services. Please give us a call if you have any questions about the vehicle you bought from us. -Fafama Team

September 21, 2015

My new Chevy Very happy with not only my new Malibu purchase but the overall experience I had in buying it too! I was helped by Chris (I cant remember his last nam More

by rick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Great to hear you had a good experience buying from us Rick. Thanks for you feedback. Let us know if you have any questions about your Malibu. I hope you are enjoying your new vehicle. - Fafama team

September 19, 2015

Great Dealership With Great People I know car buying can be really stressful and a hassle. When I went to Fafama Auto Sales. I was not excepting to purchase a car, more like window shop More

by Acura1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Agarao
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Hi there, thank you so much for this great feedback, we focus on making great customers like you as happy as you could be when buying a vehicle from us. Thanks for choosing Fafama. - Fafama team

September 08, 2015

Very satisfied! I have bought 2 cars from fafama in the past year! Both times I was very satisfied at the way they help in making sure I got the right vehicle for me More

by Jdooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
Oct 07, 2015 -

Fafama Auto Sales Inc responded

2 cars in one year, that's great, you are a loyal customer and we are happy to have you as one. We hope you get all of your cars here with us at Fafama, we will make sure we give you the best service as possible. Give us a call if you have any questions about your vehicle, we will be glad to help you. - Fafama Team

September 01, 2015

Very Happy Fafama Auto provides alot of very nicely priced vehicles. The entire process was very straight forward and relaxing. Everyone was a pleasure to work More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very friendly staff. Chris was very helpful during the car buying process. Along with Jhonne who helped me on a separate matter outside of the purchase.
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Thanks Cookie for the feedback. We would like to thank you for choosing us. Give us a call if you have any questions about the vehicle you bought from us.

August 19, 2015

sales My husband and I found a few used vehicles online that we wanted to check out. We came down to FAFAMA and were greeted by thallys L. He showed us exa More

by fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thallys
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Great to hear it Fran. I would like to thank you for the visit and for choosing us. We are glad to know that you had a good experience buying from us. Fafama Team

August 18, 2015

Great I dealt with Thallys and he was a pleasure to work with. He was very knowledgeable, and helpful in getting me the vehicle that I wanted at the price More

by Dr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thallys Lacerda
Oct 07, 2015 -

Fafama Auto Sales Inc responded

Thanks for the feedback, we appreciate you taking the time to do so. Please feel free to give us a call if you have any questions about the vehicle you purchased here with us. Thanks again and I hope you're enjoying your new car. Fafama Team

July 01, 2015

Solved my problem with past registration Solved a problem with my registration and came up with a plan to fix it. Bruno took his time to help me out which shows hes a great asset to this comp More

by Jsilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
Jul 15, 2015 -

Fafama Auto Sales Inc responded

Joseph, First and foremost I would like to clarify a few things. We are here to assist you with any issues. We sold you a vehicle 1 year and 8 months ago. Both the Lien holder (bank) and our company (Fafama Auto Sales) has attempted to contact you numerous times and never once got a response. That is until for some unknown reason on your end, you finally decided to reach us on 4th of July week in regards to the registration of your vehicle, something that we’ve been trying to take care of for way too long. This is an issue that could not have been dealt with on a holiday week. With all this being said, also keep in mind that the salesman you speak of has been in this field for 20+ years with hundreds and counting faithful clients. He had no power to assist you in that matter. Furthermore, being well aware that above management was on vacation with family, he still tried to reach you several times with no reply from you. All this could have been 100% prevented with a little more persistence on your behalf. We hope that both parties can learn from this and move past it.

June 08, 2015

Very satisfied customer I purchased a 2012 Acura TL from Fafama Auto Sales back in March, 2015. So far I have had no issues with the vehicle and was very happy with the serv More

by JimH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neto, Nathalia
Jul 14, 2015 -

Fafama Auto Sales Inc responded

Jim, Thank you so much for your feedback and rating. We're happy to know the vehicle has been nothing but good to you and the fact that Neto and Nathalia were both helpful in your search. We certainly hope to see you again in the near future! Best wishes - Fafama Team.

March 29, 2015

Best car purchase of my Life! I highly recommend the honest people at Fafama, to sell you your next car. I told the salesmen how much I could afford, and he got me the loan on the More

by scottsmith4383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neto
May 21, 2015 -

Fafama Auto Sales Inc responded

Dear Scott, Thank you for your positive feedback. I am glad that we were able to accommodate with your needs. Receiving an encouraging review like this from our customers affirms that we are doing well, it really mean a lot to us. We wish you the best and hope we can continue doing business with you in the future! - Fafama Team.

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