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Fafama Auto Sales Inc

Milford, MA

4.7
806 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 806 reviews

July 01, 2015

Solved my problem with past registration Solved a problem with my registration and came up with a plan to fix it. Bruno took his time to help me out which shows hes a great asset to this comp More

by Jsilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno
Jul 15, 2015 -

Fafama Auto Sales Inc responded

Joseph, First and foremost I would like to clarify a few things. We are here to assist you with any issues. We sold you a vehicle 1 year and 8 months ago. Both the Lien holder (bank) and our company (Fafama Auto Sales) has attempted to contact you numerous times and never once got a response. That is until for some unknown reason on your end, you finally decided to reach us on 4th of July week in regards to the registration of your vehicle, something that we’ve been trying to take care of for way too long. This is an issue that could not have been dealt with on a holiday week. With all this being said, also keep in mind that the salesman you speak of has been in this field for 20+ years with hundreds and counting faithful clients. He had no power to assist you in that matter. Furthermore, being well aware that above management was on vacation with family, he still tried to reach you several times with no reply from you. All this could have been 100% prevented with a little more persistence on your behalf. We hope that both parties can learn from this and move past it.

June 07, 2015

Very satisfied customer I purchased a 2012 Acura TL from Fafama Auto Sales back in March, 2015. So far I have had no issues with the vehicle and was very happy with the serv More

by JimH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neto, Nathalia
Jul 14, 2015 -

Fafama Auto Sales Inc responded

Jim, Thank you so much for your feedback and rating. We're happy to know the vehicle has been nothing but good to you and the fact that Neto and Nathalia were both helpful in your search. We certainly hope to see you again in the near future! Best wishes - Fafama Team.

March 29, 2015

Best car purchase of my Life! I highly recommend the honest people at Fafama, to sell you your next car. I told the salesmen how much I could afford, and he got me the loan on the More

by scottsmith4383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neto
May 21, 2015 -

Fafama Auto Sales Inc responded

Dear Scott, Thank you for your positive feedback. I am glad that we were able to accommodate with your needs. Receiving an encouraging review like this from our customers affirms that we are doing well, it really mean a lot to us. We wish you the best and hope we can continue doing business with you in the future! - Fafama Team.

December 18, 2014

Nice people Everyone that I have worked with has been nice and friendly. They've taken care of whatever I need and they always tell me what they're doing to my ca More

by Nashley Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Junior
May 21, 2015 -

Fafama Auto Sales Inc responded

Nashley, Thank you for choosing Fafama. I can not fathom how grateful and pleased we are to have earned your business. Thank you in advance for the recommendations you refer to us. We look forward to always providing you with a fast and friendly customer service. Best regards!! - Fafama Team

December 07, 2014

Great Service The whole experience was great from beginning to end. First person I spoke to was Nathalia exchanging emails and calls. Awesome first impression. The More

by Camillam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathalia
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello , We appreciate your time here with us, we are grateful you had a professional and honest experience and we hope to see you soon. -Fafama Team

December 01, 2014

Second purchase from Fafama This is my second purchase from Fafama. Their professionalism and mannerism was excellent. Their knowledge on the cars was excellent. Every time that More

by lindscou84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno and Jordan
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Linds, We would like to Thank you for trusting us and giving us the opportunity to serve you with such an important investment, we truly look forward to seeing you for your next purchase! -Fafama Team

November 30, 2014

Great experience with my recent car purchase! I recently purchased my car at Fafama Auto Sales and I can say I had a positive experience from beginning to end! To start the place is immaculately c More

by evadias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Eva, Thank you for your feedback! we hope you are enjoying your new vehicle and we hope that you may be back very soon to see us. -Fafama Team

November 26, 2014

I was above impressed by the professionalism I experienced. I went to FAFAMA and drove home in my new car! Bruno worked with me on financing... I was above impressed by the professionalism I experienced. I More

by maument
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Mau, Thank you for taking your time and letting us know how your experience was. we would like you to know you count on us anytime for your car or service needs! -Fafama Team

November 26, 2014

The best dealer ever! Second car purchased from FAFAMA! I will recommend this dealership to everyone,!!! One of the most pleasant experiences ever for purchasing a car! Faf More

by SNDFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno, Neto and Junior
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello Ms. Freeman, Thank you for the kind words. it means a lot to us when we are able to satisfy a customer. we hope you are enjoying your new vehicle and we hope to see you soon for your next oil change! -Fafama Team

November 26, 2014

easy, organized and professional service! Fafama was able to help us by our new 2008 BMW 328xi, sales person Jordan and finance manager Bruno made it really easy for us to buy, they also guar More

by mit souza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan And Bruno
Dec 15, 2014 -

Fafama Auto Sales Inc responded

Hello, Thank you for your feedback, we value your time and we hope to see you when its time to trade in! -Fafama Team

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