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Fafama Auto Sales Inc

Milford, MA

4.7
821 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 821 reviews

September 27, 2016

Great experience The service was excellent! Alex was very helpful. He is friendly and knowledgeable about the car. I definitely will recommend to my friends to buy the More

by Gui_Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira, Alex Holanda
Sep 28, 2016 -

Fafama Auto Sales Inc responded

Hello there, we are so glad to hear that our services were excellent! Our job here is to be able to help all our customer the best way possible, be friendly and acknowledge the situation! We are stunt to hear that you are happy with your new Toyota Prius Plug! Happy customer and happy business! Congratulations and thank you for recommending us to others!- Fafama team

September 17, 2016

New Car - More Gas Wanted Purchased a vehicle and was quite SHOCKED it only came with a HALF of tank of gas!! Spending good money should equal a FULL TANK OF GAS!!!This was t More

by More Gas, Please
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira, Max Castro
Sep 18, 2016 -

Fafama Auto Sales Inc responded

Hello there, we are glad to hear that apart from the gas situation your experience here at Fafama was great! It's wonderful to see your feedback in regards of our sales representative Max and Bruno our manager that they were professional and able to answer any questions you had. What is not in our understanding is that both Bruno and Max did a fantastic job as you mentioned, but you separated them from the business when complaing. Our employees are what our business is made out of. Any dealership are not obligated to give customers full tank of gas. If it is required by our clients there is a small fee torwards that. Hope this can clear out any other questions or information you may had. We appreciate you doing business with us. And congratulations on the new car! - Fafama team

September 14, 2016

Amazing They are very professional I am excited to bought a need cargo van here thank Alex and also want thank Bruno for help..Thank you More

by Fordvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira, Alex Holanda
Sep 15, 2016 -

Fafama Auto Sales Inc responded

Thank you for an amazing feedback! Congratulations on your new cargo van. We do our best to be helpful and professional. It was a pleasure to find you the right car. -Fafama team

September 14, 2016

Best experience Alex and Bruno outstanding the best customer services.. I felt exited with new cargo van Alex thank for help me to get new car thank again. More

by Torreseelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira, Alex Holanda
Sep 15, 2016 -

Fafama Auto Sales Inc responded

Wow! What a wonderful feedback. We really appreciate that. We do our best to provide and assist with an outstanding customer service. We always want all our clients to have that excitement feeling for the new car. Congratulations on your new cargo van!

September 11, 2016

Great dealership! Max was outstanding! His customer service was great! I felt comfortable knowing that Max was there to help me get a car I would be happy with! Gracias More

by Jc2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 16, 2016 -

Fafama Auto Sales Inc responded

Thank you there for an amazing feedback! We do our best to provide an outstanding customer service and make everyone feel comfortable with their decision. We thank you for your business, and trusting our dealership. - Fafama team

September 11, 2016

GREAT EXPERIENCE THANKS TO MAX **HONDA ACCORD SPORT ** I woke up one day and I decided it was time to get a newer car. I went to couple dealerships around my area but I didn't find any good deal. I found f More

by DEQA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 16, 2016 -

Fafama Auto Sales Inc responded

WOW! Spectacular detailed feedback. We are stunt to hear that you went to many dealership and chose ours with a good deal. We are glad that the long drive was worth it, the Honda Accord you purchase is beautiful! Congratulations. Our sales representatives do the most to be the best on their customer service. Our job is to work with all our clients needs and issues. We personally like to come familiar with our clients, each and everyone is important to us. We will go above and beyond to satisfy everyone's need. It was a pleasure to us having you here and finding the right vehicle for you! We are very happy that you are in love with the new ride. Thank you for your time!- Fafama team

September 09, 2016

Enjoyable! I dealt with Alex and he was very professional, thorough and efficient. In fact, it is probably the easiest used car I have ever purchased. More

by Nancy17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Holanda
Sep 10, 2016 -

Fafama Auto Sales Inc responded

Hello Nancy! We are impressed with such wonderful comments. All our sales representatives do their best to be as professional and efficient as possible. Our job is to be able to provide the easiest and most pleasant car buying experience to you! - Fafama team

September 08, 2016

Professional, Painless, All my objectives were met! sales person - Max - was awesome dealership is low pressure and high in customer service honest reputable Christian based dealership - very trustwor More

by College Graduate --- First New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira, Max Castro
Sep 08, 2016 -

Fafama Auto Sales Inc responded

Hello there, thank you for your time and feedback! We really appreciate the kind words. We do our best to have a pressure free environment and best customer service possible. It was a pleasure having you here and being able to provide what you need. Our dealership is and will continue being christian based. "Guided by God"-Fafama team

September 08, 2016

Audi a3 gracias a Fafama por todo. Con los consejos de Maxcompre el carro que me ayudar en la nieve . Recomendó a Fafama y por supuesto a Max portodo More

by Audi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 10, 2016 -

Fafama Auto Sales Inc responded

We thank you for doing business with us! We are happy that we were able to help as much as we can and for recommending us! Congratulations on the new car. - Fafama team

August 31, 2016

Amazing They made me feel very comfortable and they have a lot of great selection of different vehicles. I knew what car I wanted they helped me get it. Best More

by Chris7745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Moreira
Aug 31, 2016 -

Fafama Auto Sales Inc responded

Hello there! Thank you for your feedback, it is very important to us. We always try to make all our customers feel comfortable and have a variety to to choose from. We are happy to hear that you got exactly what you wanted. Providing the best experience is our goal. Thank you for doing business with us. Hope to see you here again! - Fafama team

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