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Fafama Auto Sales Inc

Milford, MA

4.7
823 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 823 reviews

September 01, 2017

Great kia ever One of the best experience i had at fafama they treat me with respect max was able to help me with every thing im so so happy with my new car if go to More

by Great kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 04, 2017 -

Fafama Auto Sales Inc responded

Thank you

Sep 04, 2017 -

Fafama Auto Sales Inc responded

Hello There, thank you very much for your feed back. We will always treat our costumers with respect that is number one rule at our dealer. We are very happy to know you had a great experience here with us and that you got the car you were looking for without any stress.Thank you for trusting us . Fafama Team

August 14, 2017

Excellent customer service I dealt with Alex Holanda during my car buying experience. During this process he was very good with me and gave me the best price available for my ca More

by erikweldon411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Holanda
Sep 22, 2017 -

Fafama Auto Sales Inc responded

Hi Erik, we want to thank you for the nice feed back. We are so happy to know that during your process your sales person was very good with you and gave you the best price available for your car. This is our number one rule to always understand our customers needs and find a way to help them by getting stuff done , also we work very hard on getting the process done as quick as possible because we understand everyone needs their car quick .Thank you for recommending our dealer and thank you for trusting us. Fafama Team

August 11, 2017

Simple sale, lots of good discussion, open to multiple drive I would use Fafama again. Max was great to work with, let us drive multiple cars, thorough in handling the paperwork, and fair on the price. Looking f More

by billyork23
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 22, 2017 -

Fafama Auto Sales Inc responded

Hi Billy, thank you so much for your feed back. We always will let our customers be as comfortable as possible so they can make their choice without being pressured . we always will make sure to always handle the paperwork,for everyone so they understand step by step . We always have great prices on our vehicles . Thank you for trusting our dealer. Fafama Team

August 09, 2017

The best used car dealer in the Milford area Max was great. He made the car buying experience easy and enjoyable. The dealership has a good selection of used vehicles and the prices are also good More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Sep 01, 2017 -

Fafama Auto Sales Inc responded

Hi Jeff, Congratulations! On behalf of everyone at Fafama, I want to thank you for choosing us for the purchase of your new car.We are very glad to know you had an enjoyable car buying experience with us. We do have a good selections of cars here , we want to make sure our costumers always have choices and of course we have always the best prices. Thank you for giving us the opportunity to be your dealer and thank you for trusting us. Fafama Team

August 01, 2017

Excellent Dealership! I worked with max Castro who was wonderful in helping me when I wanted to buy a new car. No pressure put on me to get anything I didn't like. He was g More

by Amon Mavingire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman (probably the big boss) who had me sign the paperwork., Max Castro, Jennifer Ribeiro
Aug 01, 2017 -

Fafama Auto Sales Inc responded

Hello Amon, thank you very much for your great review. It was a pleasure meeting you. We are so happy to know you had a good experience with us, and that everything was smooth for you. we really appreciate the trust you had in us on your new vehicle and also appreciate the fact that you will refer us to your family and friends. we look forward on doing business with you again. Fafama Team

July 29, 2017

Great experience! I dealt with Igor Rezende who was very patient and accommodating and not the least bit pushy. He encouraged me to take my time test driving it to mak More

by SueandRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Rezende
Aug 01, 2017 -

Fafama Auto Sales Inc responded

Hello SueandRich , thank you for your feed back. We are very glad you had a good experience with us, and so happy to now you will recommend us. It was a pleasure working with you, and thank you for trusting us on your new vehicle. Fafama Team

July 13, 2017

Wonderful Experience! What a great experience! I just purchased a 2014 Kia Optima and am so happy with the car and the sale! Max was so helpful! Great communication! Thank More

by esquillante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Jul 14, 2017 -

Fafama Auto Sales Inc responded

Hello There, thank you very much for taking your time to write us a review. we are so glad to know you had a great experience with us, and we are more happy to know you are happy with your car. Fafama Team

June 29, 2017

Very fast, took car home that same day Dealership worked quickly to help me get the car on the very same day, which was a Sunday. Overall they were helpful and courteous throughout the vis More

by benny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro, Thallys Lacerda
Jul 07, 2017 -

Fafama Auto Sales Inc responded

Hello Benny, thank you for the time you took to write us a review. we really appreciate it, we are very happy to hear you had a fast service and you got the car the same day.thank you for trusting us on your new vehicle. Fafama Team

June 17, 2017

Happy customer great dealer ! I Recently purchased a 2013 ford explorer for my wife from max, after taking delivery we had a few issues i called jonne in the shop to set up an appo More

by Luna family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro, Jhonne Gonzaga
Jun 27, 2017 -

Fafama Auto Sales Inc responded

Hello Luna Family, thank you so much for your feed back, we are very happy to hear your experience with us was good, and thank you for referring us . we know how hard we try to do everything we can to make sure our clients walks out of our dealer stress free. Fafama Team

June 16, 2017

Totally unprofessional The employees here are very unprofessional. I strongly recommend not buying a car here. The lack of knowledge and communication from the sales sta More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Castro
Jun 27, 2017 -

Fafama Auto Sales Inc responded

We do appreciate all feedback and we apologize if we were not professional enough for you. We thank you for your recommendation if you change your mind. There was no missed communication what's so ever and you need to understand that buying a vehicle takes time to get all the paper work ready which was done in less then 24 hours. Not to forget our service department was ready for you when you needed. If you loved your car then you do love Fafama, because that is what we do best, we sell good cars. Fafama Team

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