Fafama Auto Sales Inc

Unsatisfactory service I am currently sitting in the service area at Fafama which is advertised to open at 8am and it is now 8:33 and i have not been helped by anyone. I arr I am currently sitting in the service area at Fafama which is advertised to open at 8am and it is now 8:33 and i have not been helped by anyone. I arrived at 8:10 to find an ALL STAFF meeting taking place so there is no one available to help the customers. THIS IS TOTALLY UNACCEPTABLE AND POOR CUSTOMER SERVICE. I have purchased my last 2 cars from Fafama but I will probably go elsewhere for my next car which will be purchased this spring for my daughter. This is not the first time that i have shown up at 8am for servicing and there was an ALL STAFF meeting taking place. There should never be a time when there is no one available not even a secretary or a sales person. If you advertised 8am you should be open to service customers at 8am and not after the ALL STAFF meeting has concluded. As a result of today's event I will not be servicing any more of my vehicles here at Fafama. I will probably go to DCH Toyota in the future. As a result of not getting serviced on time i have now had to ask my boss if I can reschedule a meeting because of this situation.will wait to send this review until after I speak with some so that I will know the time....the meeting adjourned at 9:11am The receptionist was rude at the conclusion of the meeting. More

Good Price, and Fast Delivery Working with Max was easy. No BS, to the point, and responsive to text messages and phone calls. Once we agreed on the details, I was out the door w Working with Max was easy. No BS, to the point, and responsive to text messages and phone calls. Once we agreed on the details, I was out the door with my new car and completed registration in 45 minutes. More

Jeep Wrangler Great customer service from max happy new owner of a Jeep Wrangler drove home same day .. thank you fafama I WOUKD def recommend to everyone Great customer service from max happy new owner of a Jeep Wrangler drove home same day .. thank you fafama I WOUKD def recommend to everyone More

Great forte Great experience at fafama fast easy and simple take my in two days and I am so happy with it Max gave a great deal Great experience at fafama fast easy and simple take my in two days and I am so happy with it Max gave a great deal More

Great first time buyer experience I had never bought a car before and was very nervous about the whole process. Vinny was extremely helpful and extremely friendly, and walked me throug I had never bought a car before and was very nervous about the whole process. Vinny was extremely helpful and extremely friendly, and walked me through all the steps and was extremely professional throughout. I couldn't drive off with the car the day of purchase because it didn't have a plate and it was a weekend, so I had to come back on a Monday. Monday morning at exactly 9am when the place opened I received a text about my car and we had a brief back and forth before he told me I was all set to come pick up the car at my leisure. I showed up in the afternoon and the car was all ready to go, he even got up briefly from a conversation with another customer to shake my hand and get me the keys, I drove off about 10 minutes after arriving. Absolutely worth the 90 minute trek from my house for the right car at the right price and an amazing experience. Would recommend to anyone buying a used car More

Quick / No Hassle Experience We found a car we liked online at Fafama and made an appointment to check it out. We were warmly greeted by Max who walked us through the whole exper We found a car we liked online at Fafama and made an appointment to check it out. We were warmly greeted by Max who walked us through the whole experience. He was very friendly and knowledgeable. He answered all of our questions and didn't waste our time. I've bought many a car over the years but this was by far the easiest purchase. I would happily go back to Fafama and Max when we have the need to buy another vehicle. More

Amazing!! Max Castro is the best in supporting our purchase. He advised us and give us the detail information regarding the car and the process. He is kind, res Max Castro is the best in supporting our purchase. He advised us and give us the detail information regarding the car and the process. He is kind, respectful, honest, and the most important he understand the customer needs. I would not be more happy with his service and support. Thank you Max! More

New customer to this dealership I gave a large cash down payment in order to somewhat reduce the monthly payments. Fafama arranged financing but I found out right after I drove the I gave a large cash down payment in order to somewhat reduce the monthly payments. Fafama arranged financing but I found out right after I drove the car off the lot that they had submitted my finance application to 6 different banks and my credit score declined by 60 points due to the numerous inquiries. Also the very next day I went to obtain my MA inspection sticker and the garage showed me the front tires were literally bald on a nearly new car with 19,000 miles on it could not pass inspection. I had to purchase 2 brand new front tires for $500 in order to pass the MA inspection and to add insult to injury, had to get the front end aligned. DO NOT Purchase an automobile from Fafama!!!! More

Great accent Great place to shop Max gave the car that I want with the right price a good apr and a good sale experience I recommend fafama and don't forget ask fo Great place to shop Max gave the car that I want with the right price a good apr and a good sale experience I recommend fafama and don't forget ask for Max More

Great charger The second car here at Fafama auto sales this place looks like home to me and Mr max help me with a lot kind and honestly I recommend Fafama and of co The second car here at Fafama auto sales this place looks like home to me and Mr max help me with a lot kind and honestly I recommend Fafama and of course ask for Max greatest sales man More