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Fafama Auto Sales Inc

Milford, MA

4.7
823 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 823 reviews

July 06, 2019

Quick, easy and honest experience Max was a pleasure to purchase a car from at Fafama , he was honest and straight to the point. Made it super easy from the beginning to end. A+ awesom More

by Tykenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Jul 06, 2019 -

Fafama Auto Sales Inc responded

Hello Tykenyon, on behalf us all of us at Fafama Auto Sales, I would like to thank you for sharing this great review about our dealership. We are thrilled that you enjoyed your experience with Max. Enjoy your new ride!! -Fafama Team

July 06, 2019

Max is awesome The most friendly service. Max was very nice and professional. I would definitely recommend everyone I know to him. I bought the car the same day More

by Marissa09
Recommend Dealer
Yes
Employees Worked With
Max Castro
Jul 06, 2019 -

Fafama Auto Sales Inc responded

Hello Marissa, we are thrilled that you enjoyed your experience with Max. We will be sharing your feedback amongst our team. Enjoy your new ride!! -Fafama Team

June 26, 2019

Horrible return policy No pressure, I took my time to pick the car. Vinny is great. The problems started when I decided there are some things I don’t like about my new car. More

by UD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny Rosa
Jun 26, 2019 -

Fafama Auto Sales Inc responded

Hello Ustyna We work hard to please our customers the best way possible. It is sad to hear that your experience here was not the greatest. To clarify the whole situation we never told you that you would lose $5000 as trade in value. Sales taxes Reg and other fees is not something refundable after registered with goes as credit for you next purchase as trade. There is no return policy for used car after the car is registered and ownership has been taken. We never pressure anyone to buy a car and you have test drove several vehicles on your first purchase and this one also. Something we don't have control that Kia build their car and doesn't sounds like a Mercedes sound system, that's complete our control. Honestly days test drive doesn't exist and i haven't see a dealer who does that, also i see plenty dealers with the buyback option but once you look the final lines you will see the hidden print and all the fees. We did everything possible to help you the first time and still doing now but seems like not enough. Also a dealer with 200+ cars to chose is not a limited dealer, were not a Joe car lot with 20+ cars. We here to help the best way possible and our doors will always be open for your business need. Fafama Team

June 21, 2019

Great rogue Easy way to buy a car great prices and great customer service Max took 25 minutes to give me my new car I loved this dealership ask for Max great sale More

by Great rigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Jun 22, 2019 -

Fafama Auto Sales Inc responded

Hi there, thank you for taking the time to write about your experience. It is wonderful to hear that Max was able to provide you with the excellent experience we strive to provide all our customers. Enjoy your new ride!! -Fafama Team

June 07, 2019

Amazing dealership Amazing guy got us financed when no one else really would. Couldn’t of asked for anyone better. We had almost given up on getting a car when we stoppe More

by Porcenick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Rosa
Jun 10, 2019 -

Fafama Auto Sales Inc responded

Hey there, thank you so very much for taking your time to share your experience with us :) we are happy to know we were able to get you, your new car we will always work very hard to make sure our customers are happy with their purchase! congrats. Fafama Team

June 04, 2019

The Best car buying experience I ever Had! Fafama is the best dealership I have ever been to and I am 40yrs old! I was able to walk around and look at cars and test drive with no pressure! Al More

by John W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Holanda
Jun 10, 2019 -

Fafama Auto Sales Inc responded

Hi there John, congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Alex was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Enjoy your new ride! -Fafama Team

May 30, 2019

Vinny is the man!! So I was looking for a particular car and came across Fafama's site. We had never been to this dealership before but read the great reviews so we drov More

by mcampbell17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Rosa
Oct 16, 2019 -

Fafama Auto Sales Inc responded

Hi there, we would like to thank you for taking the time to write about your experience. We are thrilled that you enjoyed your experience with Vinny. We wish you many happy miles in your new ride. We look forward to serving you for many years to come!! -Fafama Team

May 24, 2019

Very happy Max was great and took care of everything fast. He made it easy to understand what and why i was signing something. Car is amazing so far i have no co More

by Phil.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Jun 06, 2019 -

Fafama Auto Sales Inc responded

Hi there Phil, we are happy to hear that you got exactly what you wanted out of your car buying experience with us. Enjoy your new ride! -Fafama Team

May 20, 2019

Excellent Deal Vinny was respectful and professional; accommodated us on every request when it came to purchasing a newer Camry, including finding us car matts. Tha More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Rosa
Oct 16, 2019 -

Fafama Auto Sales Inc responded

Hello JB, thank you so much for taking the time to write about your experience! We are thrilled that you enjoyed your experience with Vinny! We wish you many happy miles in your new Camry! -Fafama Team

May 18, 2019

Alex Holanda was AWESOME!! Alex was our salesperson and he made buying a car fun again. He was very knowledgeable and answered all our questions. He also listened to our concer More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Holanda
Jun 08, 2019 -

Fafama Auto Sales Inc responded

Hi there Bob, we couldn't be happier that Alex provided you with a great car buying experience. Thank you so much for sharing your positive experience with us. Enjoy your new ride! -Fafama Team

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