Fafama Auto Sales Inc

It is a good experience with Mr.Max. He is kind to help us. He has patience to service us. Nice car in good condition. us. He has patience to service us. Nice car in good condition. More

great experience Thank you Max Castro for a great car buying experience! It was fast and easy and I love my new car! Thanks for all your help! Thank you Max Castro for a great car buying experience! It was fast and easy and I love my new car! Thanks for all your help! More

BUYER BEWARD-DECEITFUL PRACTICES I am wondering if the owner knows what his sales/finance dept is doing over there...they are deceitful They tried to tell me that I HAD to purchase a I am wondering if the owner knows what his sales/finance dept is doing over there...they are deceitful They tried to tell me that I HAD to purchase an extended warranty. It is ILLEGAL to tell a customer that they have to purchase a warranty. If you are considering purchasing a vehicle at this dealership, please read ALL OF THE reviews, even the negative ones...I unfortunately did not read them until I left the dealership. I did NOT purchase from them. I went to an HONEST dealer.... More

Best passar ever They help me with the best finance possible Had the best experience buying a car with Max. I highly recommend Fafama and Max if need to get a new car. They help me with the best finance possible Had the best experience buying a car with Max. I highly recommend Fafama and Max if need to get a new car. Please check them out, you won’t be disappointed! More

Had the car 7 months now & this is my 3rd times going back f I bought a 2014 Chevy impala from fafama in February n every 2 months I have to go back to fafama because of issues with the car so I've had to go ba I bought a 2014 Chevy impala from fafama in February n every 2 months I have to go back to fafama because of issues with the car so I've had to go back to them a total of 3 times for 3 different issues with the car. When I bought the car I also spent another $1,800 to purchase the Diamond warranty which covers my engine n transmission for 5 years. After the first 2months I had problems with the front rocker arm in which them replaced free of cost. 4 after having d car I had what looked like electrical problems when I went to fafama it turned out to be a bad battery so I had to purchase a new battery out out pocket . 6 months after having the car now my check engine light is on so I carried it back to a local mechanic. After running a diagnosis the mechanic said it was my in-take solenoid in the engine needed to be replaced . Because I had purchased the Diamond warranty from fafama I decided to drive back to Milford . After fafama ran they're test they said it wasn't it was minor issue but it was supposed to be fixed however I knew it was more serious because I had been to a reputable mechanic. Once I left fafama n got back on the highway my engine light came back on. The following day I carried the car back to Milford only to be told what my mechanic and I already knew. They then said it was the intake solinoid needs to be replaced n it would cost me around $250 to fix it . Remember now I purchased the Diamond warranty 6 months ago which covers my engine and transmission for 5 years. After a going back and forth they told me they will order the part n I would need to pay the $80 n they would do the labor free of cost . Every week since then I call to see if the part has arrived . One month later I'm still waiting n according to fafama as of this morning n I quote " the Chevy dealership said the intake is in back order n 4,000 people are also waiting on the same part". I then spoke to the manager a guy named Bruno who told me there's nothing he could do n if he did anything for me it would be a favor n I need to go look up lemon law. someone gets a car n every 2 months u have to drive a hour to Milford for different issues with a car u only had 6 months sounds like u got a lemon. When my husband n I got the car we gave them cash they did not do us any favor. We've been nothing but patience but so we're just going to go to a lawyer n see what can be done. #nolosses #nofavors More

great experience When I walked into this dealership I was treated with respect no stress or pressure from anyone I was able to ask questions with quick accurate answe When I walked into this dealership I was treated with respect no stress or pressure from anyone I was able to ask questions with quick accurate answers due to knowledge of my salesperson mr max. We went in knowing what we wanted and left with the car of my dreams. I would definitely recommend this dealership to all that are looking for a vehicle. More

Exceptional! I just want to start off by saying Max was excellent! He was very pleasant to deal with: friendly and patient and was able to answer all of my questio I just want to start off by saying Max was excellent! He was very pleasant to deal with: friendly and patient and was able to answer all of my questions. I initially came in just to look at a car and ended up returning later on in the day to test drive. When I decided to go ahead and buy Max made sure I left with the car that evening! Overall a great experience and I’m thrilled with my new car! More

First time buying a car Coming into this dealership I knew exactly what I wanted. When I got to the dealership my car was right out front. My dad and I got out and looked at Coming into this dealership I knew exactly what I wanted. When I got to the dealership my car was right out front. My dad and I got out and looked at the entire car and even checked the engine and oil. No one had come up to us right away which was nice because we got to look at it for a few minutes. As we were walking inside Marcelo greeted both my dad and I. He was very friendly. We asked him if we could take the car for a test drive and we did. When we came back I already knew I was going to buy this car. What was nice about this experience was that it only took about an hour at the dealership. I only had to go to the dealership twice once to buy the car and the second time to pick it up. It was easy, affordable, and an amazing first time experience. I would definitely go back! Thank you Marcelo! :) More

Great charger Love my new ride, Alex and Fafama are the perfect match ! Extremely happy with my deal ! Dealer and the people are great ! I recommend to anyone who i Love my new ride, Alex and Fafama are the perfect match ! Extremely happy with my deal ! Dealer and the people are great ! I recommend to anyone who is looking for a car More

Awesome Customer Service It was a pleasure to have met Vinny! I had a good sales experience and received a good deal on my 2013 Honda Civic. Will be coming back in the near fu It was a pleasure to have met Vinny! I had a good sales experience and received a good deal on my 2013 Honda Civic. Will be coming back in the near future! More