Fafama Auto Sales Inc
Milford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Car came with interior lights not working and the visor lights whole fixture was missing on both sides very disappointed. Asked for new good tires on the car and I got some knock off brand tires driving on lights whole fixture was missing on both sides very disappointed. Asked for new good tires on the car and I got some knock off brand tires driving on the highway with them is noticably loud. Asked to have my clutch checked and nothing fixed. Everything was no effort put into it. Not happy but I have to bite the bullet. More
Great service, fair prices, great quality cars. Will sell to anyone. Will definitely recommend. Max did great. Love my new 2018 Kia forte. Needed extra words so I typed this last sentence. Overall very good to anyone. Will definitely recommend. Max did great. Love my new 2018 Kia forte. Needed extra words so I typed this last sentence. Overall very good service and comfortable environment. More
Very fast, friendly and efficient. Max was wonderful and found me the best deal possible. I would highly recommend this place to anyone looking for a great deal on a car. found me the best deal possible. I would highly recommend this place to anyone looking for a great deal on a car. More
$199 to book an app/Test drive Town law (they said) UPDATE see the screenshot of the dealership threatening me to remove my review lol........ ****$199 deposit down to schedule a showing/test drive *** UPDATE see the screenshot of the dealership threatening me to remove my review lol........ ****$199 deposit down to schedule a showing/test drive **** (They are saying it's the town law lol) May 2020 during Covid19 I went to this dealer on a Sunday to look at 2 cars in my price range. Walked in there were two sales reps sitting probably playing on their phones. No problem because nobody was in the showroom or on the lot. I walked in and I was greeted immediately. I told them why I was there. I saw two cars listed on their website with no pics and I wanted to see them. He explained those cars were in the back, but they were just taken in on trade and hadn’t been cleaned, checked out. Then he asked if I had an appointment? I said no. I didn’t know I needed one. I said well since nobody else is here now can you show me the car. He politely declined and said all showings must go through the appointment process. He did say I could walk the lot to look at the car. He gave me his card and said I would have to email to schedule an appointment. I found the car in question and checked it as much as I could. I went back to the showroom and asked if he could schedule an appointment for me since I was there now. He said company policy was to do it via email. So I left and purchased another car (for my daughter) from a dealer that was more concerned about selling cars and less restrictive about showings. (I get the covid19 rules ) The next day I call back asking about the car in question because my nephew wants to buy a car and I tell him I found a car and we can go look at it. I call to schedule an appointment they tell me I need to put a $199 deposit down to schedule a showing. They say its Milford policy (It's not) because people have been scheduling and been no calls no shows and the deposit is completely refundable. Needless to say, I declined. Not even sure that is legal and definitely reaching out to the AG’s of consumer affairs so they can look into it further. Long story short they missed out on 2 potential sales of the same car. I don’t blame the employees, however, whoever put this policy in place is...... let’s just say losing out on business. More
Purchased Infiniti Q6 Marcelo was professional and did not make us feel pressured. He got financing so quickly. Caio and the service team where AMAZING! I was so pleased Marcelo was professional and did not make us feel pressured. He got financing so quickly. Caio and the service team where AMAZING! I was so pleased when my car was finally ready, they made me feel important even during stressful times (COVID 19). Thank you all More
It was like Burger King" I had it my way" Max and Bruno are awesome professional. My wife and I came in placed an order and they fulfilled our needs. It was like going to Burger King I had i Max and Bruno are awesome professional. My wife and I came in placed an order and they fulfilled our needs. It was like going to Burger King I had it my way. The example put forth my these two exemplify everything FAFAMA stands. They care and they listen keep up the good work Max you are soooo awesome More
All the vehicles I saw while there were in great shape. Very impressed by the nice showroom for a used car dealership. The staff were all super friendly, with no B.S. and pointless waiting like some other Very impressed by the nice showroom for a used car dealership. The staff were all super friendly, with no B.S. and pointless waiting like some other places I've been. They were all great with my niece and nephew, and made it fun for them while I shopped. Got the exact car I wanted, within a comfortable range of the price I planned on paying. Max was also great to talk to, anytime we did have to wait for a few minutes or so. More
So excited to be in my new car all thanks to Max! Thankful for his patience and help through it all! Highly recommend going to Fafama for your next car! Thankful for his patience and help through it all! Highly recommend going to Fafama for your next car! More