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Fafama Auto Sales Inc

Milford, MA

4.7
821 Reviews
FAFAMA is a trusted dealer of high quality used cars serving the community for over 17 years. We Can Finance Anyone | Fast, Fair and Simple
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5 Cape Rd

Milford, MA

01757

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Showing 821 reviews

January 21, 2022

I had the pleasure of buying my 2020 Honda CR-V from Marcelo. Let me tell you, he did an awesome job from beginning to finish. This dealership is very clean and really makes you feel welcome. Thank you More

by Jasmine Similien
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Junior, Maria Eduarda Abreu, Evellyn Vaz
Feb 05, 2022 -

Fafama Auto Sales Inc responded

Hello Jasmine! Congratulations on your new 2020 Honda CR-V! It's lovely to hear that Marcelo was able to provide you with a great experience! We look forward to working with you again in the future! - Fafama Team.

December 31, 2021

Marcelo, thanks for all the help I'm very pleased with the car and with how the process of buying a vehicle was so easy at Fafama. Will definitely recommend to friends and family More

by John Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Junior
Feb 05, 2022 -

Fafama Auto Sales Inc responded

Hello John! Hearing that you had an easy experience is the best thing we could hope for! It's lovely to hear that Marcelo provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! - Fafama Team.

November 30, 2021

It was a pleasure working with you guys to purchase my very first SUV, car is great, Marcelo was great and the vehicle’s price was awesome. Have nothing but good things to say about this place and staff More

by Thomas Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Junior
Dec 09, 2021 -

Fafama Auto Sales Inc responded

Hello Thomas! Congratulations on your first SUV! On behalf of Fafama, we would like to thank you for sharing this great review about our dealership!! We look forward to serving you for many years to come!! - Fafama Team.

November 30, 2021

I have bought 2 cars at Fafama and Marcelo always treats me like family, I have always had such a great experience there. Would recommend to anyone who is looking to purchase a car! More

by Geovane Araujo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Holanda, Marcelo Junior
Dec 09, 2021 -

Fafama Auto Sales Inc responded

Hello Geovane! We couldn't be happier that Marcelo provided you with a great car buying experience! We also thank you for being a loyal customer, and we look forward to working with you again in the future!! - Fafama Team.

November 30, 2021

Have bad credit so I did not really think they would be able to make something happen but they worked their magic and got it done for me. Marcelo thank you so much for everything. More

by Luis Nascimento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Junior
Dec 09, 2021 -

Fafama Auto Sales Inc responded

Hello Luis! Thank you so much for sharing your experience with Fafama! We couldn't be happier that Marcelo provided you with a great experience! We hope you are enjoying your new ride!! - Fafama Team.

November 26, 2021

Terrible, terrible, and more terrible. Buyers beware before you buy here. They are fast talkers and try to close your deal very fast without giving you all the information. I spent just over $40,000 on More

by jason.reis88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caio Dutra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Castro, Maria Eduarda Abreu
Dec 13, 2021 -

Fafama Auto Sales Inc responded

Hello Jason, We value each customer's opinion, and it's never our goal to deceive our customers in any way. All of our vehicles come with a full dealer warranty, and we honor that. We never deny service to any of our customers under our dealer warranty agreement. To clarify, your truck stayed with us for two days, and we did not find any problems whatsoever with the car. Also, we have never heard back from you since then. On top of that, nothing was present to us when asked about Ford's diagnosis. We always try our best to provide the best warranty service for our customers and do our best in all situations. What you had asked us to do, was completely unrealistic since the truck was performing in compliance with the manufacture's specifications. If the truck has any problems, you are more than welcome to bring it back to us, as you are still under our dealer warranty. If you need further assistance, please do not hesitate to reach out to us. -Fafama Team

October 23, 2021

They have patience and very gud ..they will make sure u get what u want More

by hana.nuamaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro, Alex Holanda
Nov 26, 2021 -

Fafama Auto Sales Inc responded

Hello Hana! We are thrilled that you enjoyed your experience with us at Fafama! We will be sharing your feedback among our team! - Fafama Team.

October 20, 2021

Great time working with Max. Went above and beyond to make sure I got my car the same day. More

by Muetank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Nov 26, 2021 -

Fafama Auto Sales Inc responded

Hello there! We couldn't be happier to hear that you got exactly what you wanted out of your car buying experience! We look forward to working with you again in the future!! - Fafama Team.

October 09, 2021

Great people!!! Made the whole experience smooth and time efficient, Thanks to Max and his team More

by jwolschon1660
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Castro
Oct 16, 2021 -

Fafama Auto Sales Inc responded

Hello there, thank you for taking the time to write about your experience with Fafama! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you! We look forward to working with you again in the future! - Fafama Team.

September 27, 2021

My experience was nothing short of excellent! I mainly spoke with Sarah on the phone through text messages and we got the deal done easy with no stress. Sarah was amazing! When I got to the dealership MAX More

by Derrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Doretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Castro
Oct 16, 2021 -

Fafama Auto Sales Inc responded

Hello Derrick! We would like to thank you for taking the time to write this great review about our dealership! We are thrilled that Max and Sarah made your experience such a positive one! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you! We look forward to serving you for many years to come! - Fafama Team.

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