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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

June 02, 2020

Awesome service! I love my new car. Wouldn’t buy a car from anyone else! They make the whole process so easy. Thank you so much, AJ is the best! More

by bridgethand123
Recommend Dealer
Yes
Employees Worked With
AJ Solis
Jun 03, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Bridget - We are so glad to hear that you love your new ride! Thank you for being part of the FX Caprara Chrysler Dodge Jeep Ram of Watertown family. Safe and happy travels.

May 04, 2020

Good service. Much appreciated. Prompt to take care of my concerns and gave me options for future repairs that were not necessary, but might be wanted. More

by Jeeper
Recommend Dealer
Yes
Employees Worked With
Ren McNett
May 04, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for leaving us a review. It was a pleasure to work with you at FX Caprara Chrysler Dodge Jeep Ram of Watertown!

March 31, 2020

Very friendly people,Jason was real helpful knew exactly what I wanted.I would definitely go there again and recommend this place to other people.Thanks again More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Mar 31, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Sandy - Nothing makes us happier than hearing that our customers are driving home from FX Caprara Chrysler Dodge Jeep Ram of Watertown in the right cars for them. Congratulations! We really appreciate your feedback and would absolutely love to work with you in the future.

March 19, 2020

Excellent costumer service. Jason was easy to work with no pressure. Finance quick and easy. I would recommend this place to family and friends. Jason gets five stars. More

by kcmhuntmaster
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Mar 20, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for recommending FX Caprara Chrysler Dodge Jeep Ram of Watertown and rating Jason five stars! We are so glad that your car-buying process was quick and easy. Safe driving in your new ride!

February 26, 2020

The place is a scam.Spoke with Karl Askins about two The place is a scam. Spoke with Karl Askins about two Jeeps. Both were sold after I drove two hours. Don't waste you time. More

by SW
Recommend Dealer
No
Employees Worked With
Karl Askins
Feb 27, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

I'm very sorry that the vehicles you were interested in got sold. We try to update our guests with this information and I apologize that we couldn't reach you before your visit. If there is anything that I can do to assist you, please give me a call. Thank you, Ren McNett - Sales Manager - (315) 788-7400

January 31, 2020

This was the 4th vehicle I have purchased from FX and it was just as great as the first. The staff is easy to work with and the selection of vehicles is great. If you are looking to purchase a new vehicle I More

by Clemonsca2
Recommend Dealer
Yes
Employees Worked With
David McKnight
Feb 07, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Reviews like this make our day! We aim to provide a 5-star level of service for our customers and feedback like this lets us know we're doing our job right. We truly appreciate you taking the time to share your recommendation. We're so lucky to have loyal customers like you here at FX Caprara Chrysler Dodge Jeep Ram of Watertown!

January 23, 2020

Took forever and ended up canceling my purchase and went somewhere else. The paperwork was mixed up then called me back that he needed more information and every-time i sent a message he said it was delayed More

by G Rosario Nieves
Recommend Dealer
No
Employees Worked With
Mr claire
Jan 24, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

I'm sorry that we lost your business. I expect accommodating service from my team, and I will certainly take your feedback seriously and work to improve our process. Thank you for your feedback, Ren McNett - Sales Manager - (315) 788-7400

January 21, 2020

I really like the car it's great on gas it's spacious the sales people were great they didn't treat us like we were no body More

by GWBEVENS665
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jan 21, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

We are so happy to hear that you're enjoying your new vehicle! Thank you for supporting FX Caprara Chrysler Dodge Jeep Ram of Watertown with a wonderful review. We would love to see you again for your first oil change.

January 21, 2020

service Thank You for servicing my truck, even though I didn't buy it there, I will be back for future service and repairs and maybe buy my next vehicle there More

by custodian40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lawrence dancer
Jan 22, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! It was our pleasure to service your truck here at FX Caprara Chrysler Dodge Jeep Ram of Watertown, and we look forward to working with you again!

January 12, 2020

Just a Recall Appointment Called to schedule an appointment for tailgate recall, service adviser informed for they could perform work with out an appointment which worked way b More

by dwsmith381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember service guy name
Jan 13, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

I'm glad to hear we were able to accommodate your schedule. Thanks for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown.

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