FOX Toyota of El Paso

The service department was not very helpful today. I had my truck serviced for oil change and tire rotation plus a recall. I left the dealership and my check engine light was still on. I went back and I had my truck serviced for oil change and tire rotation plus a recall. I left the dealership and my check engine light was still on. I went back and thought they’d forgotten to reset after the service at which time I was told by my service advisor that it would cost me an additional $160 just to check the engine light AND that I’d need to leave my truck AGAIN. I drove to O’Malley’s, they plugged their diagnostic machine in for FREE and told me I needed a gas cap. I won’t be going back to Toyota Fox for service again. I was and continue to be very disappointed. More

Great service, they took the time to explain the recommendations. I shall be back. Great staff recommendations. I shall be back. Great staff More

Miguel is extremely helpful and honest. This is the fourth vehicle we have purchased from this location and keep going back for the excellent costumer service we get with Miguel This is the fourth vehicle we have purchased from this location and keep going back for the excellent costumer service we get with Miguel More

Always professional and treated with respect . Easy to work with. Thanks for great service always as usual Easy to work with. Thanks for great service always as usual More

My experience was fast, efficient and professional. Ashlee was very helpful. The service was excellent. Ashlee was very helpful. The service was excellent. More

Daniel de la Cruz is always attentive to our needs and is always polite and professional. He is someone I actively look for when I visit this location. 10/10 customer service always polite and professional. He is someone I actively look for when I visit this location. 10/10 customer service More

Today I had my oil change done. The sales rep approached Me and said it was time to get the injectors and engine coolant done. I said only the coolant. When it was time to pay he sa The sales rep approached Me and said it was time to get the injectors and engine coolant done. I said only the coolant. When it was time to pay he said the injectors and coolant was done. This made me very upset as it was not cheap. Shame on the sales rep as this could really set someone back that doesn’t have the means. More

After 6 years and paying off my vehicle, Toyota still gives the best quality of service my vehicle needs. gives the best quality of service my vehicle needs. More

Advisor Jean gave me attitude since I arrived and very unprofessional. I had spoken to him the day before regarding a loaner and was very rude. Going to Dick Poe next time, very disappointed. unprofessional. I had spoken to him the day before regarding a loaner and was very rude. Going to Dick Poe next time, very disappointed. More

Great experience. Great service. Didn’t expect to be offered shuttle service without my asking for it. Great service. Didn’t expect to be offered shuttle service without my asking for it. More