FOX Toyota of El Paso

Great experience! I felt that Oscar Garcia listened to what we were looking for. He encouraged us to test drive a couple cars and made suggestions on other vehicles as I felt that Oscar Garcia listened to what we were looking for. He encouraged us to test drive a couple cars and made suggestions on other vehicles as well. He was very friendly, helpful and attentive. What a salesman!! More

Tundra I loved my truck besides how the dealer worked with me and made sure i get the right mobile for mu fit he wend beyond just to get what i was looking f I loved my truck besides how the dealer worked with me and made sure i get the right mobile for mu fit he wend beyond just to get what i was looking for More

Wonderful customer service! Very helpful! Very friendly staff! I would definitely recommend to others. My husband and I were very satisfied with the treatment we received; and ou Very helpful! Very friendly staff! I would definitely recommend to others. My husband and I were very satisfied with the treatment we received; and our new car. More

I had a great experience! Vannesa Serrano (Herrera) helped me through the process and I walked away feeling great! Thank you for all your help. The process was fast and easy👍. Vannesa Serrano (Herrera) helped me through the process and I walked away feeling great! Thank you for all your help. The process was fast and easy👍. More

Great experience My wife and I had a great experience purchasing our first new vehicle thanks to Vanessa Serrano. I would definitely recommend her to anyone looking to My wife and I had a great experience purchasing our first new vehicle thanks to Vanessa Serrano. I would definitely recommend her to anyone looking to buy a Toyota. More

Prompt and professional Excellent service with proper information to make my decision. Prompt service. Vanessa was friendly and answered all my questions. I actually learned Excellent service with proper information to make my decision. Prompt service. Vanessa was friendly and answered all my questions. I actually learned a lot. Thanks. More

Bad quality Service dept and very rude attitude The owners are not keeping up with their own employees standards. The owners never return call about the toyota techs and advisors, mgrs do not do go The owners are not keeping up with their own employees standards. The owners never return call about the toyota techs and advisors, mgrs do not do good work and advisors do not check on quality. Their attitude is degrade customer, blame them but demand their money . No one supervises work. There is no shop forman. Repeat issues from over charging for things you don't need to leaving things in engine bay, to not doing work you asked them to. Very poor quality. Mr. Fox needs to reprimand the service ir keep going downhill for bad quality and horrible customer relations where they have intimidation 5actics and argue with customers. Angry apathy is not customer service. Neither is blaming customers for techs and awfull advisors attitudes. They scam customers. Managers make excuses that 8t is human error instead of expecting repair work to be done to Toyota standards. More

Customer service Definitely the best customer service ever! The team at Hoy Fox Toyota is second to none! Dealership is one of a kind and if your in the market see Van Definitely the best customer service ever! The team at Hoy Fox Toyota is second to none! Dealership is one of a kind and if your in the market see Vanessa (she will go above and beyond for you!) And when you need your service see Anthony! More

Great service Extremely satisfied by the customer service and prompt attention from the entire personnel. Definitely made my son's experience in buying a car a plea Extremely satisfied by the customer service and prompt attention from the entire personnel. Definitely made my son's experience in buying a car a pleasant one. More

Great Vanessa is awesome. Great working with her!! Loved the knowledge that Vanessa has. By far hands down the best employee you have. After buying a vehic Vanessa is awesome. Great working with her!! Loved the knowledge that Vanessa has. By far hands down the best employee you have. After buying a vehicle from Vanessa I will purchase a vehicle from anyone else. More