FOX Toyota of El Paso
El Paso, TX
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Unbelievable. I have an issue Tacoma 2016. Took it several times to this Dealership. This place going t/ management changes. Old manager and assistant mngr dust take care. New manager same blaming bad several times to this Dealership. This place going t/ management changes. Old manager and assistant mngr dust take care. New manager same blaming bad previous manager . So after 7-8 times my truck still have same issue. Mngr response: it’s Normal. They change suspension parts but issue still there. So now the problem I have it’s normal . Really????? More
Oscar Garcia and Fox Toyota were very patient with me, as I am a very direct and difficult customer. They were able to get me in what I wanted and not what they wanted. Great service and very respectful. I am a very direct and difficult customer. They were able to get me in what I wanted and not what they wanted. Great service and very respectful. More
I needed next day service and I reached to out to my service advisor and he got me taken care of same day…I’ve never been disappointed with the customer service! service advisor and he got me taken care of same day…I’ve never been disappointed with the customer service! More
1. 8 mins to check in. To Long when I was the only one there at 8:30am 2.Friendly Service Advisor 3. Oil stains, on hood and tire. Maybe they could’ve given a free courtesy wash. 4. Surprise $20 price there at 8:30am 2.Friendly Service Advisor 3. Oil stains, on hood and tire. Maybe they could’ve given a free courtesy wash. 4. Surprise $20 price hike for same oil service. I wish I was told how much prior for a standard oil change. Overall average service Friendly Service agent. More
Service is always Great! My Service writer Fernie is always on top of the work that needs to be done on my vehicle.. Never disappoints, knowledgeable and very professional..Thank You! always on top of the work that needs to be done on my vehicle.. Never disappoints, knowledgeable and very professional..Thank You! More