FOX Toyota of El Paso

I would recommend Hoy Fox Toyota, great service and attentiveness to the customer. Great work. attentiveness to the customer. Great work. More

Great associates. Fast service delivery. Missed my courtesy car wash. However I still enjoyed visit. Fast service delivery. Missed my courtesy car wash. However I still enjoyed visit. More

Very clean, the people were polite and I love the coffee they have, they finished in hour they have, they finished in hour More

Always job done right. Staff and maintenance personnel very courteous and friendly. Mr. Fernando Martinez ensure s all maintenance is done right. Staff and maintenance personnel very courteous and friendly. Mr. Fernando Martinez ensure s all maintenance is done right. More

I had taken my car in for 15000 mile service. .. after waiting for almost 4 hours when I got my car back the service sticker on the windshield had not been removed and updated and my instrument pa .. after waiting for almost 4 hours when I got my car back the service sticker on the windshield had not been removed and updated and my instrument panel still indicated that service was required on the car...so all of this indicates that nothing was done to the car...I just left after almost 4 hours because I had other things to do.. More

We had the best experience! Tony was nothing but amazing and made sure we were taken care of throughout the entire process. Everyone at the agency was great to us and very atten Tony was nothing but amazing and made sure we were taken care of throughout the entire process. Everyone at the agency was great to us and very attentive! More

It was a great experience. As soon as I pulled up there was someone waiting to help. I was able to walk away with the perfect vehicle. As soon as I pulled up there was someone waiting to help. I was able to walk away with the perfect vehicle. More

Went to Hoy Fox Toyota for a scheduled oil change. After six and a half hours it was not done and since the vehicle was on the lift they would not give me my vehicle back even though no oil had been After six and a half hours it was not done and since the vehicle was on the lift they would not give me my vehicle back even though no oil had been drained. Terrible customer service. Service writer said he had not been back to check it and later changed his story. This is not only occurence but since It was a different service writer apparently the past incidents don't matter. More

Very professional when greeting me. Also explained the process and cost. All was done in a timely manner. Also explained the process and cost. All was done in a timely manner. More

My service associate (Adrian) was very candid and timely with information. His focus was on keeping me informed vs up-selling the service. The facility was clean and everyone was friendly! with information. His focus was on keeping me informed vs up-selling the service. The facility was clean and everyone was friendly! More