FIAT/Alfa Romeo of Austin

Awesome experience! The entire process was quick, efficient and painless! Everyone was so nice and helpful and very knowledgeable! They worked with me to get me in the right car at the right price! efficient and painless! Everyone was so nice and helpful and very knowledgeable! They worked with me to get me in the right car at the right price! More

I had sold my car a couple of weeks before my parents went in to FIAT of Austin, I was feeling unsure about the price of buying a new car and I wasn't sure if I would be able to find a car low in miles a went in to FIAT of Austin, I was feeling unsure about the price of buying a new car and I wasn't sure if I would be able to find a car low in miles and good on gas mileage, but after some discussion my family convinced me to come into the dealership before saying no and moving on to used vehicles. That's when I met the lovely Mrs. Kristi--its one thing to calm my step-mom on the fact that we're getting the BEST deal, it's another to get me to feel comfortable with doing something that I'm already on the fence about. I can assure you I would not have bought my 500 POP had it not been for the assurance I got from Kristi by going through the process of buying my FIRST car step-by-step. At the time she was in sales, but I believe she's been promoted since, which is smart on the part of her bosses. She's great and deserves every bit of happiness and success she's earned. You can be sure that I've been telling all my friends and family the great experience that I had. More

We found all of the staff at Fiat of Austin to be exceptionally professional and courteous. Amanda and Kristi were the staff primarily involved in selecting the car we purchased. They were infinitel exceptionally professional and courteous. Amanda and Kristi were the staff primarily involved in selecting the car we purchased. They were infinitely patient, remarkably attentive, and extraordinarily prompt, especially with returning phone messages. Over a period of several days and numerous conversations, our initial preference for a 500 Pop evolved into a decision to purchase a fully loaded 500c Lounge. We never felt pressured; we only sensed their genuine desire to find the car that met our desire. Also, Katie was extremely helpful with understanding the financing and warranty. My wife and I felt we purchased our vehicle at a fair price and received good value for our money. We would highly recommend Fiat of Austin. More

First off let me say this dealership should be a bench mark for others to follow. My experience started off with a simple email that ultimately turned into me purchasing the Fiat 500t. The personal attent mark for others to follow. My experience started off with a simple email that ultimately turned into me purchasing the Fiat 500t. The personal attention I received was second to none. This Fiat dealership is focused on customer loyality and wants you to not only enjoy a Fiat but be part of their family. When I arrived I was welcomed in a very friendly manner, and was offered water or coffee before anything. I was treated with respect and was introduced to a culture and a car I knew nothing about. I could go on forever about how this dealership is doing it right. The bottom line is if you want a no pressure great car buying experience, than this should be your first and last stop. More

It was my first time at Fiat and I had a wonderful experience. Right when I arrived they already had the car of my choice waiting for me to be taken a look at. Amber was fantastic and she did all she experience. Right when I arrived they already had the car of my choice waiting for me to be taken a look at. Amber was fantastic and she did all she could to help me get the car I want. Overall everyone in Fiat was very welcoming and Inviting. Yes I would recommend to all of my family and friends!!! More

We loved the friendliness of the all the people at the dealership. It was crazy busy the day we bought our first Fiat on 3/30 and yet everyone seemed to be doing all they could to help us get on our of th dealership. It was crazy busy the day we bought our first Fiat on 3/30 and yet everyone seemed to be doing all they could to help us get on our of there, We had spoke to Brandon before and had really liked his approach, he told us what was what but wasn't too pushy. Ami worked with us the most and she was great, incredibly helpful, incredibly nice we liked working with her. When we bought our 2nd Fiat on 4/6 it went slower than we'd of liked but it was still a good experience. Brandon had a customer that ran over so had to pass us off to Amber, unfortunately Ami was out that day, we'd of loved to work with her again. Drew told us where we could go for lunch while we waited for the car to get in from the 620 location on 3/30, Omar handed me a cup of water when I started coughing on 4/8, Lisa made us feel very valued as customers. Brandon worked to find us what we were looking for and even though he couldn't spend a lot of time with us made us feel like he'd of liked too. My husband and I both loved Katie, by the time we got to her we were both tired and she made the whole thing very painless. In our opinion Fiat of Austin is a great dealership. We love working with them and have already recommended them to friends. We haven't worked with Matt yet but have heard great things about him from friends. Having bought a Fiat the last 2 Saturdays my husband tells me we can't go back next Saturday. Oh well :( More

I ordered an under a front bumper license plate holder so I would not need holes drilled into my little Fiat :-0 Amber and Brian helped me figure out what to do when the plate holder arrived, and sent me I would not need holes drilled into my little Fiat :-0 Amber and Brian helped me figure out what to do when the plate holder arrived, and sent me over to Matt who attached the plate holder. Everyone is so nice at Fiat of Austin, and I am so happy with Lil Blue (my Fiat) -- I have never been to a car dealership that had people that made me feel this comfortable. More

I have had a great experience with Fiat of Austin. Brandon and Katie made the purchase go very smoothly and accommodated my frequent changes (change of color, change of style.... they rolled with it a Brandon and Katie made the purchase go very smoothly and accommodated my frequent changes (change of color, change of style.... they rolled with it and made it happen). Last week I brought the car for it's first oil change; the waiting area was comfortable, the staff was pleasant and the service was quick but thorough. I highly recommend purchasing a Fiat, and working with Fiat of Austin; I'm thrilled with my car and relived to have such a good experience so far. I feel confident that Fiat of Austin will be there for all of my auto needs. More

I love my new Fiat! I am very happy with my purchase and the purchasing experience. There was no pressure to buy. The sales staff knows their product, and obviously believes in it, because most of the peo the purchasing experience. There was no pressure to buy. The sales staff knows their product, and obviously believes in it, because most of the people that work there, own a Fiat! I would highly recommend Fiat of Austin. More

From the time we walked in, the employees we dealt with gave us the impression our business was appreciated! Brandon explained everything about the vehicle and there was NO pressure. We liked him so came gave us the impression our business was appreciated! Brandon explained everything about the vehicle and there was NO pressure. We liked him so came back and bought a car from him. Katie went over the financing on our lease and was caring, explanative & wonderful. Great experience... More