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FIAT/Alfa Romeo of Austin
Austin, TX
474 Reviews
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474 Reviews of FIAT/Alfa Romeo of Austin
January 18, 2015
Wow!! I hate buying cars- so much so that I typically send my husband to do it. Fiat of Austin has changed my mind. Everyone from start to finish was simp I hate buying cars- so much so that I typically send my husband to do it. Fiat of Austin has changed my mind. Everyone from start to finish was simply amazing. Who knew that car buying could be so pleasant?! Thank you, T, Carolina, and the Fiat crew! More
by Jmachacek99
Employees Worked With
Teofil Strauss
Helpful January 18, 2015
Buena atencion Me sentí muy agradecido con sus atenciones allí los recomiendo a todos les agradesco a todos en especial a zach, nos ayudaron en todo y para que salié Me sentí muy agradecido con sus atenciones allí los recomiendo a todos les agradesco a todos en especial a zach, nos ayudaron en todo y para que saliéramos de allí con el carro que queríamos More
by Ibel
January 18, 2015
I want to stay well I appreciate all the attention they gave me especially Zaic who was very friendly and very patient with us, agradesco to everyone who made possible th I appreciate all the attention they gave me especially Zaic who was very friendly and very patient with us, agradesco to everyone who made possible the purchase of my car, I recommend this place to everyone to start building your credit and your life cars, thank you very much for everything More
by Yilia
January 17, 2015
Great experience! The sales rep was great. He did an outstanding job! I never felt pressured to buy. I will recommend the sales rep to my friends! The sales rep was great. He did an outstanding job! I never felt pressured to buy. I will recommend the sales rep to my friends! More
by Oscar
January 16, 2015
Got a good deal. I reported some maintenance I wanted done on the car before I bought it, and they took care of all my requests with no hassle. Very happy with my purc I reported some maintenance I wanted done on the car before I bought it, and they took care of all my requests with no hassle. Very happy with my purchase! More
by Mike
Employees Worked With
Greg Hernandez
January 15, 2015
Too many problems I brought my car in for a simple oil change and came out with tons of problems. Every time I brought my vehicle there it took forever to fix. My car w I brought my car in for a simple oil change and came out with tons of problems. Every time I brought my vehicle there it took forever to fix. My car was in the shop for a total of 2.5 months. When tried to reach the GM, Lisa, about this situation, she wouldn't take any of my calls and kept passing me to her associates. Stories were changed tons of times and no problems were resolved. They tried to say they helped me by giving me free tires, but the tires were used. On three different occasions they gave me three different responses as to which tires were changed. So I really don't even know. Great customer service though, with Sales and Front Desk. More
by Haley
Employees Worked With
Lisa Copeland
January 14, 2015
Thrilled about our new Fiat 500L My wife and I went to Fiat with hopes of purchasing a new 500L. With a baby on the way and our previous vehicle out of warranty and having 70,000+ mi My wife and I went to Fiat with hopes of purchasing a new 500L. With a baby on the way and our previous vehicle out of warranty and having 70,000+ miles, we wanted to get into a new and dependable vehicle. Jonathan More was excellent throughout the process. Very honest and understanding to our needs, the purchase was not nearly as painful as previous experiences at other dealers. We are loving our new Fiat so far and anxious to put our new Italian baby into our new Italian car! More
by JSzedeli
Employees Worked With
Jonathan More
January 13, 2015
Marina Cohen I had visited this dealership twice before I made this purchase. The first visit was just to look at cars. The second visit was to talk to a sales r I had visited this dealership twice before I made this purchase. The first visit was just to look at cars. The second visit was to talk to a sales rep. She was fantastic. The third visit almost did not result in a purchase due to issues with my credit and financing but management and the finance dept found a car and a finance plan that would work for me. It ended up still being a bit more than I was originally quoted but all in all, this is the best deal I could've gotten given my credit and history. Everyone has been good about checking in with me regarding service, etc. More
by MCohen11511
Employees Worked With
Brent Rayfield
January 12, 2015
Poor Service I've had a Fiat for 2 months with a cracked speaker and have had a speaker "on order" for over 6 weeks. After numerous calls and responses of "the sp I've had a Fiat for 2 months with a cracked speaker and have had a speaker "on order" for over 6 weeks. After numerous calls and responses of "the speaker is on order but has to come from Italy and it may take a while," I was told today by Austin, Service Director, that the speaker is on backorder and I'm No. 36 on the list and still given no expected date to get this resolved. Also commented he has a seat cover for another customer on order since November that has not been delivered. If I had been aware this was the type of "service" we would receive, I would have never have bought a Fiat and would encourage anyone else NOT TO. This is unacceptable customer service and an obvious breakdown in their business practices. Good thing it's not a part that determines drivability of the vehicle. More
by Hexa303
January 10, 2015
Best Day Ever! Today I went in to the dealership just wanting to look at a car! By the time I knew it I was walking out of the dealership with a brand nee Fiat! I ha Today I went in to the dealership just wanting to look at a car! By the time I knew it I was walking out of the dealership with a brand nee Fiat! I have never been in a dealership with so many knowledgeable, dedicated, and caring associates! Jonathan More was the associate that helped me today. I could not have asked for a better person to assist me today! He was kind, knowledgeable, and answered every and all of my questions! He made this the best possible car buying experience. I also signed paperwork with Carolina Strong. She was incredible. She Explained everything with care and repeated anything to ensure that I understood what I was signing. Just a great overall experience! I will definitely recommend this dealership to anyone and everyone who would listen! A++++++ Thank you so much! More
by mventura87
Employees Worked With
Jonathan More
