Expressway Toyota

I would like to thank david for my new toyota rav4, he is absolutely a cool guy i have met with in recent times ! Souse is other guy who is really cool in the finance department, he was really helpful in absolutely a cool guy i have met with in recent times ! Souse is other guy who is really cool in the finance department, he was really helpful in finding a better finance rate. Cheers, Srikanth Kotha More

The salesman we dealt with, Matthew Birmingham, realized that my wife and I had done our homework as to probable dealer sell price. We quite quickly came to an agreement that appeared to us as a valid deale that my wife and I had done our homework as to probable dealer sell price. We quite quickly came to an agreement that appeared to us as a valid dealer sell price for the car. This relationship was in stark contrast to some of the other dealership’s personnel. We appreciated the professionalism of Jeanna Kelly who delivered the car to us in Rhode Island and took considerable time to explain the workings of the car. Three (3) issues bothered us and left us with confusion after purchase of the car. One week after purchase there was confusion by Expressway with the deposit check we gave your finance department in that after the check was cashed and honored by our bank, we could not understand the follow-up questions from Expressway as to the validity of the check. The second issue was at first Expressway stated that the car could be delivered to Rhode Island, then it was mentioned that it could not be delivered across state lines, and then later it could be delivered to Rhode Island. The third issue was the delay on Expressway’s part in taking two weeks to get the car registered. If we were to come back to Expressway to purchase another vehicle, it would depend on our first impression of the initial sales person we were dealing with. More

Steven was extremely helpful, focused, and motivated to meet my needs. He was very thorough and made me an amazing deal. The business manager also was extremely helpful. meet my needs. He was very thorough and made me an amazing deal. The business manager also was extremely helpful. More

I was very pleased with the service provided to me. Everyone there is friendly and willing to answer any questions you have. Both the sales and finance departments explained everything I needed to kno Everyone there is friendly and willing to answer any questions you have. Both the sales and finance departments explained everything I needed to know and I felt good about my purchase. More

Having previously purchased a Camry here 2 years ago,I decided that I should return there and perhaps, as a "repeat customer", arrive quickly at a fair deal for a 2012 Camry SE. Unfortunately that was no decided that I should return there and perhaps, as a "repeat customer", arrive quickly at a fair deal for a 2012 Camry SE. Unfortunately that was not the case. I went the Tuesday after "President's" day. I understand that a dealer's mission is to maximize their profits, which is opposed to my goal of paying as little as possible...hence you have negotiating. I was astonished at how high their first cash offer was (in addition to my trade-in)....about $5500 more than I thought was reasonable. After numerous "lower" offers, we could not arrive at a fair compromise. What really offended me were the incorrect staements that were told to me that were used to justify their offer. I was told by Mr. Boch that the President's day incentives ended on Monday, President's day, and were not available the next day, Tuesday, even though all commercial advertising stated differently that they were available through the end of February. I was told by Mr. Boch that any incentives that might apply were only for the Camry "LE" model, not the "SE". And I was told that it could cost an additional $600-$700 to acquire a car from another dealer. So off I headed to search elsewhere. All three of these statements made to me by Mr. Boch were confirmed by another dealer to be not true...I don't consider that to be honest and professional by Mr. Boch. So I did find an acceptable offer after I left Expressway for hundreds of dollars less than Expressway's "best lowest price" that was as 'low as they could go'...and I had the vehicle with a week, not a month that it would have taken Expressway. I was offended with Expressway's approach to negotiating and the fact that being a "repeat" customer apparently doesn't mean much. More

An extremely high pressure sales type of dealership that makes an attempt on insulting ones intelligence if you let them. After purchasing numerous car over the last 10 years I feel like they have the impre makes an attempt on insulting ones intelligence if you let them. After purchasing numerous car over the last 10 years I feel like they have the impression in their minds that they have a done deal when i step through their dealership doors. They don't follow through with their promises and just keep passing the buck making one feel like they are the bad guy for asking what was promised in the first place in order to seal the deal. Due to their ignorance and demeaning behavior they have lost me and my entire family as customers and anyone else we have contact with we tell them to avoid at all costs wasting their time at their dealership. More

i strongly would recommend sales people i spoke with but not dealership itself. Navid & David were very helpful and courteous, answered all my questions and made sure what i got what i asked for. but abo not dealership itself. Navid & David were very helpful and courteous, answered all my questions and made sure what i got what i asked for. but about dealer 1- i needed a day rental but dealer refused and they cost me additional charge while i was making 16k business with them. this cheap attitude didn't make sense to me at all. 2- owners of this dealership need to take a visit to another dealers like IRA toyota of Danvers and see the difference in their waiting room and accommodation they have for their customers. dear owner, not everything is about earning money, sometimes you need to spend some to gain more in return. More

Everthing is wonderful and we are very appreciated with your salesperson, De Zou. He is wonderful and great. We were able to get the price we wanted. We love this place and much better than other car de your salesperson, De Zou. He is wonderful and great. We were able to get the price we wanted. We love this place and much better than other car dealer places we been to. This place is wonderful and hassle free and that's what we like. If we were to buy another Toyota, we would defintely go back to the same place. We highly recomend this place to our friends. Thank you! More

Overall, this is a very pleasant experience. The salesman, Khoa Nguyen, was easy to deal with and was not pushy at all. He was able to get me the car that I wanted when it's not in stock. He follo salesman, Khoa Nguyen, was easy to deal with and was not pushy at all. He was able to get me the car that I wanted when it's not in stock. He followed up with me to let me know the status of the vehicle quite often. Great dealer and I would buy a car here again. More

Jeanna was extremely helpful and patient to me while I was deciding on my purchase. She did not try to push me into a vehicle that I didn't want or try to persuade me to spend more than I wanted. I explai was deciding on my purchase. She did not try to push me into a vehicle that I didn't want or try to persuade me to spend more than I wanted. I explained to Jeanna what I was looking for and how much I felt comfortable spending and she worked with me to find exactly what I wanted. She is an asset to Expressway Toyota. More