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Expressway Dodge Chrysler Jeep Ram - Service Center
Evansville, IN
62 Reviews
62 Reviews of Expressway Dodge Chrysler Jeep Ram - Service Center
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February 08, 2015
Service with a smile- The employee [James Gaston| that waited on me was very nice. After changing oil on my jeep the employee came out and explained to me about the inspec The employee [James Gaston| that waited on me was very nice. After changing oil on my jeep the employee came out and explained to me about the inspection he did. I had forgotten about the trailer hitch recall they had sent information to me about last year but he let me know that he checked it out and put a sticker on the hitch to let me know that it passed inspection. Now that is service. I was a little disappointed that I had not received a discount on my oil change though and was told they are not the ones that send them out. Hmmmm I wonder why they quit sending them out. Overall I was very satisfied. More
by Deleane
Employees Worked With
James Gaston (4785)
December 11, 2014
Good customer service When we bought our truck from them, it had some problems. But they quickly took care of it and made sure we were happy. Very pleased with them so far! When we bought our truck from them, it had some problems. But they quickly took care of it and made sure we were happy. Very pleased with them so far! Service dept has been very helpful. More
by christim76
Employees Worked With
Doug
October 15, 2014
Warranty Service Work Service department was good. Had to bring truck back twice for the same problem. Both times I was offered a loaner car. Truck randomly wouldn't sta Service department was good. Had to bring truck back twice for the same problem. Both times I was offered a loaner car. Truck randomly wouldn't start so the problem wasn't apparent unless it didn't start. Service dept had to trouble shoot, so they finally fixed it the second time it was brought in. Overall this dealership was great to work with. We have bought two trucks from Expressway Dodge and will most likely come back for more. Phil VanCleave and Tim were awesome sales people to work with :) More
by vgentry
Employees Worked With
Phil & Tim; Stephane in Service
August 14, 2014
Waited 7 moths to have seat fixed. I waited patiently for two months before making my first phone call when they told me it would be a couple of weeks. They then told me it would be a I waited patiently for two months before making my first phone call when they told me it would be a couple of weeks. They then told me it would be a couple of months. I again waited and didn't keep calling and asking when it was going to be in. Then after a total of seven moths give or take I called and asked about it, they said they would get back to me. They sent me a email and asked if I was satisfied with my recent experience and I told hem that I was not. Magically in just a few short days they received my seat cover to fix the tear in my leather, funny how that works. More
by wardfu
Employees Worked With
bill
June 13, 2014
REPAIRS RECALLS ON THE VARIOUS OCCASIONS WE HAVE HAD TO HAVE REPAIRS TO ANY OF OUR THREE VEHICLES, THE SERVICE DEPARTMENT WAS PROMPT, EXPLAINED EVERYTHING THAT WAS NE ON THE VARIOUS OCCASIONS WE HAVE HAD TO HAVE REPAIRS TO ANY OF OUR THREE VEHICLES, THE SERVICE DEPARTMENT WAS PROMPT, EXPLAINED EVERYTHING THAT WAS NEEDED AND WHY IT WAS NEEDED AS WELL AS A TIMEFRAME IN WHICH THE WORK WOULD BE DONE. LIKE EVERYONE ELSE, WE'D LIKE TO PAY A LITTLE LESS; BUT WOULD NOT CHANGE DEARLERSHIPS OR SERVICE DEPARTMENTS OVER PRICING. AS FAR AS THE FEW RECALL NOTICES WE HAD ON ANY OF THE VEHICLES, THE WORK WAS ALWAYS DONE QUICKLY AND IN A TIME THAT WORKED WITH OUR BUSY SCHEDULES. ALLEN R AND DIXIE L SPRINGER More
by RETIRED561
Employees Worked With
SERVICE DEPARTMENT EMPLOYEES AND HEAD OF SER DEPT
June 12, 2014
Service Received I am very please with the service I receive. The staff is very friendly and helpful. I would recommend this service center to all my family and frie I am very please with the service I receive. The staff is very friendly and helpful. I would recommend this service center to all my family and friends. More
by sgwstone
Employees Worked With
Jon Michael Matthis
April 04, 2014
I have a low mileage 2004 Jeep Grand Cherokee (65,000 miles). Expressway has taken good care of my vehicle since the day I purchased it new - From them. They ask ME when I want to bring it in, not when miles). Expressway has taken good care of my vehicle since the day I purchased it new - From them. They ask ME when I want to bring it in, not when it's convenient for them. My only complaint is since I don't put many miles on my car, I get automated calls from them reminding me it's time to service my vehicle (oil change/lube) according to the average length of time most consumers need to get their oil changed. Other than that, they are great to work with and I will continue to bring my Jeep there for service until it dies or I do. I have feeling I will go first. ;) More
by Runswithscissors
Employees Worked With
Tanishia Swan
September 22, 2013
I have been using this dealership for several years and have purchased two trucks from them. The present truck has almost half mill miles and will be using this dealer for the next service.The parts and s have purchased two trucks from them. The present truck has almost half mill miles and will be using this dealer for the next service.The parts and service have been excepional and very accomadating. This dealership wil be the first that I will contact for a new truck. More
by gy13
Employees Worked With
Ed Walters- Robin Harris and all the service employes
July 03, 2013
My truck recently needed a repair to the paint. Ron in the Service Department did an excellent job of documenting the problem, working with the people at the factory, and getting my truck looking great ag the Service Department did an excellent job of documenting the problem, working with the people at the factory, and getting my truck looking great again. The Service Department at Expressway Dodge has consistently performed at an extraordinary level, and the number 1 reason why I continue to buy cars and trucks there. More
by JTaylor56
Employees Worked With
Ron
