Expressway Dodge Chrysler Jeep Ram - Service Center

Too many trips to correct problem. Check engine light on, multiple visits, thousands of dollars spent and not sure it’s fixed... time will tell. Frustrating! Especially today, sealed a Check engine light on, multiple visits, thousands of dollars spent and not sure it’s fixed... time will tell. Frustrating! Especially today, sealed a gasket and charged $58.65 for appt. and labor ( no parts) after I’ve spent over $3,000.00 on sensors, catalytic converter, on board computer, etc. all on the same problem, check engine light on... it’s not the money, but just the principle. A day after my review, I’ve received a response from this dealer and I appreciate their concern for my issues. Let me be clear, this is a top notch service facility and the staff is friendly and helpful. I realize solutions for automotive problems are not always evident, and that my experience at this dealership is likely an exception and not the rule. I won’t hesitate to return for future service. The reason I would not “recommend” them is because I wouldn’t want to feel responsible if someone had a problem that could not be easily resolved, that their experience might be as mine has been, and to have it all reflect back on me. More

Great service no high pressure sales The service department was really good. The salesman promised me a missing floormat and an extra key Which I never got. Had to buy them myself at this The service department was really good. The salesman promised me a missing floormat and an extra key Which I never got. Had to buy them myself at this dealership. More

incomplete quote When I called to schedule the purchase and programming of a new key/fob for an 01 Durango, I was quoted $83 parts and just over $40 for labor. After t When I called to schedule the purchase and programming of a new key/fob for an 01 Durango, I was quoted $83 parts and just over $40 for labor. After the work work was done, I was presented a bill for $236 and told that the fob was an additional $99. I was also told that since the fob was already programmed, I had no choice but to pay. They did make a big deal of giving me %10 off because of any 'confusion'. More

Quick and Easy. And Affordable. There's no hassle, they have friendly customer service and they fix the things that I wanted them to fix. And the price is affordable. There's no hassle, they have friendly customer service and they fix the things that I wanted them to fix. And the price is affordable. More

Great experience Everyone was very nice. They got me in and out very quick. I would definitely recommend family or friends to the dealership. Thank you for the great s Everyone was very nice. They got me in and out very quick. I would definitely recommend family or friends to the dealership. Thank you for the great service. More

Recall item Took care of what I needed and was very professional. Would recommend this place to others. I had the service done in the new building and it’s very n Took care of what I needed and was very professional. Would recommend this place to others. I had the service done in the new building and it’s very nice in there. The coffee dispenser was on point. More

Service dept did an awesome job and the new service facility is great. Don't care for tactics of sales dept but the service dept is good. did an awesome job and the new service facility is great. Don't care for tactics of sales dept but the service dept is good. More

Don't use service or club department I had a bad experience at the club center and never at the service until today had 9:00 am appointment sat 1 and a half hours before I said something I had a bad experience at the club center and never at the service until today had 9:00 am appointment sat 1 and a half hours before I said something then they took my van in then John told me I didn't have extended warranty until I proved it then told me price 234 dollars then found out I was right price went to 181 dollars then didn't tell cashier about warranty she tried to make me pay all of it. More

Great experience! Great experience, I was kept up to date on my repairs. Very attentive to my needs. Beautiful, brand new service department. The latest technology. Ver Great experience, I was kept up to date on my repairs. Very attentive to my needs. Beautiful, brand new service department. The latest technology. Very impressive. More

Always outstanding service Over the years I have been exceedingly pleased with the Expressway Chrysler Service department & their technicians. I also love my Chrysler 300. I d Over the years I have been exceedingly pleased with the Expressway Chrysler Service department & their technicians. I also love my Chrysler 300. I do not love that Chrysler Corp identified a safety recall for my vehicle quite a long while ago but did not provide the replacement alternator diode thermal to the dealer in a timely manner. More