Expressway Dodge Chrysler Jeep Ram
Evansville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 2:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 AM
Tuesday 7:30 AM - 4:30 AM
Wednesday 7:30 AM - 4:30 AM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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2009 Dodge Caravan: fuel pump failed at 58,000 mi. Had vehicle towed to dealership. Oump was not available, but they had it the next morning. 2 hrs. later job completed and presented with the bill: nearl vehicle towed to dealership. Oump was not available, but they had it the next morning. 2 hrs. later job completed and presented with the bill: nearly $800. I stated that it seemed a bit high and was told that the pump was $479, tha balance labor. (no warranty due to over 36,000mi.) Service writer said nothing they could do, "they just fail sometimes". If this is typical of Dodge quality, "5-Star Service" and service dept. attitude, it makes a very strong case for avoiding Dodge and this dealership. More
I love my car, it is a 2009 Ford product, I received a good price, salesman was very nice, but they make promises they do not keep and they don't care. I was told I have a bumper to bumper warranty on ev good price, salesman was very nice, but they make promises they do not keep and they don't care. I was told I have a bumper to bumper warranty on everything in the vehicle as it did need to have a few little things fixed on it. Todd Steckler even tried to sell us an exteneded warranty to cover the DVD player in particular. Come to find out the DVD player is not factory installed, so now that there is an issue with it, Expressway Dodge does not want to take care it as it is not covered under the bumper to bumper warranty now and theres nothing they can do, or rather will do. It is not our fault that they do not know their products or take the time to know whats in them. They will take your money, but your on your own after that. The last thing they want to do is take care of their customers. It's too bad, as I said our salesman was very nice, and we would go back to him again.....but Todd Steckler's and Jim Hale's lack of customer concern will send us and whoever we talk to elsewhere. Buying a vehicle is a major event in one's life, you expect to be able to trust a company as big as Expressway Dodge, but their focus happens to be on quantity and not quality. We were lied to, and they are ok with that, but we not. Want an AWESOME customer service expereince, go to Expressway Ford! The difference is amazing! ! ! More
Chris Schiele was totally helpful and knowledgeable. I purchased a new 2009 Hemi Challenger SRT8 below sticker price with no trade. Several people I talked with later who bought SRT8s elsewhere paid ABOVE purchased a new 2009 Hemi Challenger SRT8 below sticker price with no trade. Several people I talked with later who bought SRT8s elsewhere paid ABOVE sticker. I highly recommend Expressway Dodge and Chris Schiele! RJ Ihle More