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Express Chevrolet GMC

Brownsville, TN

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157 Reviews
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1336 S Dupree St

Brownsville, TN

38012

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Showing 157 reviews

October 11, 2017

Excellent service My husband and I were treated very well and the experience of purchasing our new vehicle was wonderful. Thanks so much for showing us good courtesy. More

by Flagg555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, Rick Walters
August 23, 2017

Chevy Silverado Great Service! Kenneth Williams was our salesman and he was great! I can not remember the name of the guy that closed the deal but he was friendly as More

by TeamM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams
Aug 25, 2017 -

Express Chevrolet GMC responded

Thank you so much for the great review! We truly appreciate your business!!

July 14, 2017

the best car dealership there is if you need a car,i mean really need a car donnie hatcher in brownsville is the place to go. they have helped us buy a car when nobody else would. tod More

by csmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney, Roy Wear, Rick Walters
Jul 15, 2017 -

Express Chevrolet GMC responded

thank you so much for the great review! we are so happy to be a part of your new car purchase, and wish you many years of great service!

July 01, 2017

Above and Beyond to please We had a great experience with this dealership. This was our second time to purchase from this dealer. They went above and beyond to make sure we we More

by tatertot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney, Rick Walters
Jul 03, 2017 -

Express Chevrolet GMC responded

Thank you so much for your business...again!! And for the great review!! We hope you get many years of great service from your new vehicle!

June 30, 2017

Easy to work with I had a wonderful experience at Donnie Hatcher. They are so friendly and helpful and accommodating. I got a great vehicle for a great price. Very fair More

by Need for speed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams, Ray Condray, Rick Walters
Jun 30, 2017 -

Express Chevrolet GMC responded

Thank you so much for the great review! We truly appreciate your business and hope you get many years of great service from your new vehicle!

May 17, 2017

Great Service, Great Dealership and Awesome Crew!!!! Had a great experience there. From the time we spoke with James McKinney on the phone... arrived at the dealership and left with my 2017 Equinox which More

by Mrs. Hammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney, Rick Walters
May 17, 2017 -

Express Chevrolet GMC responded

Thank you so much for that awesome review!! We are so happy to see you get your new Equinox and hope you get many years of driving pleasure from it!

April 22, 2017

Great car purchase experience After visiting several Memphis area dealerships we drove to Brownsville to see a specific truck. This is the first dealership that was truly no pres More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny - service manager, Roy Wear
Apr 24, 2017 -

Express Chevrolet GMC responded

Thank you so much for the great review!! We truly appreciate your business and hope you get many years of great service out of your truck!!

April 20, 2017

WOW, Great Service, Great DealerShip and , Great People WOW, Best treatment at a dealership ever, from the phone call from Andrew , the warm welcome from Ray and the salesmanship of James and the professio More

by Diner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady at front desk , very friendly. Great employees, Andrew Pate, Ray Condray, James Mckinney, Rick Walters
Apr 21, 2017 -

Express Chevrolet GMC responded

Thank you so much for this awesome review!! We truly appreciate your business and hope you get many years of great service out of your vehicle!!

April 08, 2017

Bad experience We bought a truck from Donnie Hatcher Chevrolet and it started as good experience. Everyone there was very nice the day we bought the truck. The sales More

by gscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Wear
Apr 21, 2017 -

Express Chevrolet GMC responded

I am so sorry you had a bad experience, please feel free to contact me personally and I will do what is fair to resolve this situation. Thank you for your business, we hope you enjoy your truck and get many years of great service from it. Thank you, Ray Condray, General Manager 731-772-9082.

Apr 21, 2017 -

gscott responded

my experience with buying vehicles in the past is ive always gotten 2 keys or fobs. this truck has a fob and they are very expensive to buy and have programmed. if roy would have been honest up front and told me there was only one fob then we could have worked something out up front but I feel like I was deceived because he waited until the deal was totally done before he informed me there was only one fob. if he tells you anything different then he's a liar. I'm not comfortable with the fact there is a fob out there programmed for my truck but there is nothing I can do about that now. you can help the situation by buying me a new fob and having it programmed. if not then my review will stand and I will never buy or recommend yall again. Greg Scott

Apr 21, 2017 -

gscott responded

We were told when we asked for the other key that the previous owner had the key at home and was going to bring it. Roy said he would call us when he got it. He never called and would not return our call or emails. Then we did finally get to talk to him and he was very rude. That was the final straw. I just want what I was told I would receive.

March 19, 2017

Satisfied My experience was quick n easy. I was treated with respect. My saleman, Brandon was polite and knowledgeable. I feel that I received a good deal, at More

by Lawanda Shepard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Condray, Brandon Jones, Rick Walters
Mar 20, 2017 -

Express Chevrolet GMC responded

Thank you so much for the great review! We truly appreciate your business, and do hope that you continue to choose us for all your automotive needs!

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