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Express Chevrolet GMC
Brownsville, TN
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Literally The Best Car Buying Experience We've Ever Had The folks over at Donnie Hatcher Chevrolet, Buick, GMC are all top notch. From the time that I called in the morning to inquire about a GMC truck they The folks over at Donnie Hatcher Chevrolet, Buick, GMC are all top notch. From the time that I called in the morning to inquire about a GMC truck they had in stock, our salesman (James McKinney) was very polite and laid back with me. He never hesitated to answer any question I threw his way, and went out of his way to provide me with every detail about the vehicle that I requested. He even had gotten the truck cleaned up (we've had a bunch of rain and winter weather lately) so that it was looking tip-top upon our arrival. The best part is the fact that he did not hassle us or pressure us in any way. The truck was warm and ready to go and he told us immediately to take it for a test drive around town, just me my wife and baby boy. The vehicle was exactly as described and performed fantastic. They even offered me top appraisal trade-in value on my vehicle when i didn't think they would accept it at all. Another very friendly staff member was Ray Condray. He took over when it came to financing options. Mr. Ray was also very personable and easy to talk to. He took time to thoroughly explain everything to my wife and I so that we could fully understand every aspect of the deal. In the end, I left satisfied and wasn't the least bit stressed during any part of this car buying process....unlike every other dealership experience we've had in the past. 10/10 to Mr. Hatcher and his employees! More
Disappointed Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Cro Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Crockett co and can’t get car there during the week to get oil changed and now are not open on Saturday. You need to take a look at your policy since 2 weeks ago you were booked Saturday for service and now not open at all. If you going to close on Saturday need to consider staying open till 7 or 8 More
Top Notch Bought a new GMC truck from Hatcher in Dec. 2007. By far one of the most trouble free vehicles I have ever owned, even after 215000+ miles. I decided Bought a new GMC truck from Hatcher in Dec. 2007. By far one of the most trouble free vehicles I have ever owned, even after 215000+ miles. I decided in Dec. 2017 to purchase a new truck because technology has advanced a lot in 10 yrs (safety, MPG, features etc..). Upon enter the dealership, I was greeted by Brandon Jones. He was very attentive to my needs about what I was looking for. Almost immediately he said I have two vehicles that come to mind. I was impressed as he knows the stock very well. I settled on the GMC Canyon. The finance department was very helpful and paperwork went really fast. The entire process took a little over an hour. Brandon, Ray, Rick and the entire staff were super friendly and extremely helpful in every way. I highly recommend Donnie Hatcher! More
Excellent They have the best management team around. They were very helpful while giving me fair value for my trade in. They have a large inventory of new and u They have the best management team around. They were very helpful while giving me fair value for my trade in. They have a large inventory of new and used vehicles. Overall, great experience!! I would definitely recommend them to friends and family. More
Donnie Hatchers is a great place to buy a vehicle. James was great at Donnie Hatcher. I went to just look at a vehicle to get one in mind that I wouls want to buy after the first if the year but I ende James was great at Donnie Hatcher. I went to just look at a vehicle to get one in mind that I wouls want to buy after the first if the year but I ended up buying one. James was very knowledgeable about the vehicle. Like he knew what I needed. Everyone there was great, even Rick was amazing. We will go back when we get my daughter a vehicle in the next year. More
The way a car deal should be. I’ve been looking for a Silverado pick up truck and I happen to find it on the Hatcher Chevrolet website in Brownsville Tennessee so I called the deal I’ve been looking for a Silverado pick up truck and I happen to find it on the Hatcher Chevrolet website in Brownsville Tennessee so I called the dealership and set an appointment drove to Brownsville on Saturday and I was very surprised at how down to earth friendly and easy the car deal was made I’ll tell all my friends and I’ll only buy at Hatcher Chevrolet from now on More
Very good experience First time i dealt with this dealership sales person James Mckinney and Rick Walters were great,made my experience buying a car so easy,i would recomm First time i dealt with this dealership sales person James Mckinney and Rick Walters were great,made my experience buying a car so easy,i would recommend the dealership to anyone. More
Very impressed My husband & I visited this car lot yesterday. Had no clue what to expect but was ready to buy a bigger vehicle for our family. Everyone was very welc My husband & I visited this car lot yesterday. Had no clue what to expect but was ready to buy a bigger vehicle for our family. Everyone was very welcoming & not that fake car salesman welcoming either. They were truly & genuinely concerned & wanted to help. It took time but like the saying goes, the best things are worth waiting for. Needless to say, we left very pleased & owners of a Buick Enclave. Thank you to Kenny & Daniel for all of the help & kindness you showed our family of 5. The Belton Family ?? More
This is the 4 vehicle we have brought from them Friendly, knowledgeable staff, willing to go the extra mile. They always try to make everything right, and are readily assessable to help with any con Friendly, knowledgeable staff, willing to go the extra mile. They always try to make everything right, and are readily assessable to help with any concern I had. More
great dealership james mckinney and all the people at donnie hatcher makes it easy to purchase a vechile i have bought 5 new chev and gmc trucks there and was treate james mckinney and all the people at donnie hatcher makes it easy to purchase a vechile i have bought 5 new chev and gmc trucks there and was treated great each time also great knowledgeable service department you want a car or truck go here More