Express Chevrolet GMC

ALWAYS THE WORK IT OUT MAN! We have been buying cars for years from the Hatcher dealership and always deal with ROY WEAR when we buy. On April 23rd 2016 we bought a 2015 Ford Tra We have been buying cars for years from the Hatcher dealership and always deal with ROY WEAR when we buy. On April 23rd 2016 we bought a 2015 Ford Transit 250 cargo van. As unusually Roy went out of his way to work us a good deal. We were also in and out quickly with the money man. Donnie also went halfs with me on replacing tires! We always get good service and feel like we get a fair deal and get waited on right away. Danny and Bobby in the service dept. give great customer service. Also Ray is very attentive a nice guy. Everyone should give Donnie Hatcher a shot at selling you a car to get that good country experience that you will not get in the big city and call on Roy Wear when you go! As a business owner I am glad to have this business available to me for all my automotive needs. More

Exceptional service Got a great price on the exact vehicle we had been looking for. Andrew was awesome, helped us secure the deal, even made arangement to meet us after h Got a great price on the exact vehicle we had been looking for. Andrew was awesome, helped us secure the deal, even made arangement to meet us after hours as we could not make it before closing time. Would recommend to anyone!! Thanks so much!!! More

Love my 2015 malibu Excellent service from James M. No haggle. Got me in the car I wanted. Would definitely recommend to others! Had a very good experience with them! Excellent service from James M. No haggle. Got me in the car I wanted. Would definitely recommend to others! Had a very good experience with them! More

No Pressure but watch out when signing paper!!! I was a happy customer until the fast talking, deceptive finance manager Rick Waters went over the warranty options, etc and never said there was a ch I was a happy customer until the fast talking, deceptive finance manager Rick Waters went over the warranty options, etc and never said there was a charge for the warranty. After receiving an email about scheduled maintenance I decided to check our warranty and I'll be damned if he didn't add an extended warranty costing $1750! We were informed consumers that knew an extended warranty wasn't worth the paper written on so I guess he knew he better not say there was a cost. We were lead to believe we were signing for the free warranty that came with the truck. He will swear up and down it was explained but he never said there was a cost, only said sign here for your warranty! Needless to say: Never will buy from them again as we had stated over and over we did not want the stupid extended warranty when negotiating the purchase. You can have any thing signed but unless you explain (which he did not since he was in a huge hurry to go home) then you leave very unsatisfied customers! Say what you want but we were not informed there was a charge!!!!!!!!!! The truck was never even cleaned nor filled with gas which I've never had a dealer let a customer leave with a filthy truck and less than a 1/4 tank of gas! We thought we would always come back to Hatcher Chevrolet but after being charged then argued with about what he did or did not say (we have ears!) we will not return for our next purchase! More